That is the major problem, because most people don't know how to properly use the vacuum cleaner. I have come across people who use the parquet nozzle on the carpets to get extra agitation. Then like you said using the combination floor/rug tool wrong way. Laminate or wood floors don't exactly look nice when they are vacuumed bristles up.
But biggest problem is the lack of maintenance. For example my Sister buys about every year very cheap bagless vacuum to save money on the bags. She don't take care of the filters and result has been several burnt out motors.
Then my parents. My Mom is very demanding about the vacuum cleaners and She knows how to use them. However problem has been the lack of maintenance. I have helped to give Her a vacuum from my collection (and I got their current vacuum). One was the bagless Electrolux UltraPerformer. She liked it alot, but they "forgot" to wash the pre motor filter and I usually did the maintenance.
I thought that bagged vacuum would be right choice for Her and I gave Her a bagged Philips PerformerPro and I take back the Electrolux.
After a year She complained about reduced suction. Bag was hard as a rock, bag compartment was dusty and so was the pre motor filters.
Turned out that She had used it about a year with the same dust bag. My Dad had just emptied the bag when the bag was hard as a brick. What usually happends is that
when emptying the bag dust tends to also stick to the outside of the bag and after several emptying bag clogs up. So needless to say I ended up cleaning the whole vacuum, filters and buying new bags for it.