Dyson engineering ineptitude and complacency

[sptyks]

Dyson lovers...

The modern Dyson vacuum is nothing but an over engineered pile of hundreds of plastic parts that just don't hold up with any kind of frequent usage before something goes wrong.


The only metal part in the entire machine is the motor. If Dyson could figure out how to make a motor out of plastic they would do it. There are several other vacuums that are not overly complex, cost half the price of the average Dyson but perform as well or better.


People are mostly attracted to Dyson because of it's appearance. There's all the brightly colored plastic plastic components shaped in a futuristic design but actual performance is only slightly better than average.


 


Now most everyone on here knows I am a Kirby fan, but I will not go there today.


 


Let's look at another extremely well built vacuum that is almost impossible to beat in performance tests. It is the Dual Motor Tandem Air Maytag built by Tacony Corp in the USA. The Maytag has many metal components such as metal sole plate, metal foot release lever and cord hooks for example and costs around half the price of the Dyson Cinetic. I think Dyson is taking it's customers for a ride.


 


And that's just my 2 cents worth folks.

 

[sebo4me]

Everything that's not American is rubbish to you sparty

 

[parwaz786]

I heard it costs more to make plastic tubes than metal tubes? Somewhere on VL...


Also, some vacuum motors are plastic but Dyson motors are metal (Exept the DC01 Ametek Motor and a DC04 non clutched motor), Dyson used to have metal wands and poles, but changed to plastic to make them lighter weight

I do love Kirby though, Really want either a Sentria or an Avalir! Lovely jubbly

 

[vintagerepairer]

Powerhouse

Sorry, when I said that, I was using the term generically. I didn't realise it was also the name of a factory.

I doubt the public will ever know the true reasons why Dyson took production out of the UK. The refusal of permission to expand their factory is only one of many stories that have gone round society in the last 15 years.

 

[madaboutsebo]

Having been a Dyson fan and admiring James Dyson from the early 90's and owning a DC01 along with 7 other Dyson vacuums along the way up to the DC16, I no longer own any. I'll be honest in saying I don't in tend to own any in the future. Still admire James Dyson for what he has done in terms of his company and encouraging engineering and design in the young (or anyone for that matter).

I agree not one vacuum is perfect it is what suits the owner/user to their requirements that counts. A Dyson vacuum might suit some people where as another brand suits others.

The company has changed more so since it's gone Global, James handed the business over to someone with business experience to run the day to day part some years ago, while he concentrated on the engineering side with his engineers which he really loves doing.

From a personal view I do feel the Dyson vacuum is becoming over engineered too complex design for what it actually needs to be. Some of the best design and engineering is the most simplest but that I suppose doesn't apply to all things!! The only one in the current range is the cordless digital slim models that in overall form is a simple engineered/designed product nothing complex! I don't get why they are designing complex machines for what is and has always been a simple task around the home be it vacuuming carpets, hard floors or above floor cleaning!

I'm sure I read somewhere recently they are doing more trade in promotions (although you don't have to trade in an old vacuum cleaner!) because sales are down like for like over the last few years! Number of reasons for this I suppose!

These are issues I see on their Facebook time and time again and other social media pages from frustrated owners that have paid £300 - £400 plus on their vacuums:

Owners complain about hoses (uprights) ripping or breaking within a year or so
Owners complain of blockages more on the latest designs over older designs
Standard reply if an owners Dyson doesn't pickup on carpet or hard flooring - you have the wrong type flooring!!
Owners being told what type of dust and dirt they can use the Dyson to pickup

Of course they are a very well known company so any negative comments are picked up more and homed in on which is the same for any company in a similar position. These issues need to be addressed (which they may be in hand!) as it does have an effect on current owners and future new customers! One thing I read time again is some Dyson owners prefer their older Dyson vacuums over the new models they now have!! That's worrying and might be why sales have dropped! Word gets about!

Not everyone is liking the complete range of ball technology but I don't see them ever going back to using wheels on their uprights! If anything cordless will be their products of the future especially having recently purchased a Battery Company! As James Dyson keeps says lean engineering, less is more!!

 

[vacerator]

Metal, vs. pastic, etc.

Cost to make plastics also depends on the price of a barrel of crude oil.
I say it's more likely the labor cost. Malaysia has a lower cost of living, but once you pay to ship things back, you don't save much today.
Hoover also left. Service jobs replaced them, as the plant is now a Tesco.

 

[floor-a-matic]

Eureka The Boss 1934 best low-price upright made thanks to its direct-air design; but no on-board tools

U can upgrade the standard wooden roller (2 bristles & 2 plastic beater bars) to a all-steel VibraGroomer 1 or 2

 

[n0oxy]

dyson vacuum

I'm not a fan of bagless vacuums, so I would never own a Dyson vacuum, but based on reading, there seem to be several issues. First, none of the current model canisters that I know of include a motorized power nozzle, just a turbine. For the price Dyson charges for these vacuums, it should have a motorized power head. The top of the line Kenmore canisters cost less and include this. A turbine will never clean as well as an electric power nozzle, and will clog much more easily since everything that is vacuumed goes through the turbine. The Dyson vacuums also seem to have quality issues, a lot of the reviews talk about parts breaking or not holding together. I'm heard more than one vacuum shop say they have a nick name for the Dyson, they call them die soon. For the price that Dyson charges, you can get something with much better quality and that probably cleans better as well.

 

[dys0nb0y]

N0oxy I think you're mistaking the reviews don't talk about them breaking and not holding together they talk about they not feeling very well built and flimsy but being made at a very strong plastic it especially applies to the current models And Dyson did have quite a few issues with the original Dyson DC41 and Dc40 so that's why. Ps die soon has been around for many many years and it came from some hater

 

[henrydreyfuss]

So close to greatness

I own the V6 Absolute, and aside from the clogging shroud that leads to fairly frequent messy cleaning, it's the best cordless product I've ever used. Still love it and use it often!

Their bagless tech has seen great advances in effectiveness, but has also regressed in the ways the first poster described. Mainly, their upright vacuums pulling small amounts of dust through the motor after each time you empty the bin. Why?! This has been going on for almost 5 years now!

Dyson sits on the best filtration systems in the world. What bothers me is that their Cinetic series are the only Dyson vacuums currently using their patented, superior, level-3 root cyclone technology. Throw a pre-filter under the bin or motor-inlet of the Cinetic upright, and you would have a vac you could offer a legit brushbar (like a Quadraflex, instead of this one row nonsense), and extremely low filter-maintenance. Instead, their flagship model is engineered to work within filtration restrictions. I was so hyped about the Cinetic upright, but personally witnessed the same problems laszlopanaflex described, and sold it.

 

[parwaz786]

Nooxy, sorry but especially when you haven't owned a Dyson. You said "A turbine will never clean as well as an electric power nozzle, and will clog much more easily since everything that is vacuumed goes through the turbine. The Dyson vacuums also seem to have quality issues, a lot of the reviews talk about parts breaking or not holding together. I'm heard more than one vacuum shop say they have a nick name for the Dyson, they call them die soon. For the price that Dyson charges, you can get something with much better quality and that probably cleans better as well. "

Well, sorry but that is false. Dyson have even developed their own turbine head, he dirt NEVER touches the turbine, instead some suction goes to the turbine, whilst the rest goes to the brushbar. The brush still spins quite fast, bu when the suction is blocked, it has nowhere to go other than to the turbine, so the brush speeds up. That's clever, why isn't anyone even talking about this? All I hear is people putting them down.

Dyson parts are hard to snap now, literally they changed the plastic material so they are now shock absorbing. Why do cars have flexible plastic instead of solid plastic in their interiors? To absorb shocks. Dyson is the same that way.

I doubt you have been used a new modern Dyson ball? Well the performance of those is pretty much one of the best you can get on the market today, if not the best.

 

[sebo4me]

It's not worth arguing Tayyab people get set in their ways and can't see the wood from the trees

 

[vacerator]

Sebo4me,

True Paul. I also in some respects, but I try to be open minded.
We tend to become our parents.
Some my age also have problems with other wood, and take Viagra.

 

[parwaz786]

Mark you're right

I rest my case!

 

[sebo4me]

Haha are we talking about a wood here or a twig?

 

[vacerator]

Hahaaa! Good one, but I don't need to compensate.
As they say in Italy, "tutti grande', nella piccolezi.
It's also in the method. Cooking, or otherwise.

 

[sebo4me]

This is true

 

[3rdgenvacguy]

The problem I have with Dyson here in the states, is that they seem to be designed more for the European market instead of the U.S. market. Models like the dc07 , dc14 do not seem to have enough bristle for our vast oceans of wall to wall plush carpets. Now the dc17 was my favorite for "our" carpets, and I believe the new cinetic big ball has a decent brush as well. Another problem is with small parts. Quite a few small parts are not available seperately, so you must buy a complete sub assembly. On our DC41 models if you break the latch, which also chain reacts to empty the dust bin, you must buy the complete cyclone assembly. I have seen the latch available on Ebay over in Europe, but cannot tell if it is the same as the U.S. version. When Dyson first came to the U.S. I thought all of the bright colored latches, clips, etc., looked like they would break. Turns out most Dysons hold up very well. People can and will break anything. Just sold a Kirby Sentria aluminum casting for the main handle because they managed to break it in half.

 

[sebo_fan]

Dyson are not alone with that approach. TTI are just as bad as are Hoover Europe - they launch the vacuums first and then you have to wait nth amount of months or YEARS until spare parts are available.

 

[n0oxy]

dyson on youtube videos

It's possible these could be rigged, but there are lots of youtube videos where someone will clean a floor with a dyson, then use a Miele, Ricccar, or some other brand and point out how much better the second vacuum cleans compared to the Dyson. Supposedly the Dyson's only clean the surface, but these other brands remove whatever is deeper in the carpet.