Re: No hoses listed at Aerus's online store
That IS weird! The only thing I can figure out is that they don't want to list the more expensive items, because each dealer has his/her own variable pricing.
That's the main concern I have with Aerus. I don't understand why it doesn't have set prices on all merchandise. Sure, it's good for sales to have variable pricing; but it's unfair to consumers. It raises a red flag of ethics in my mind.
Yes, Aerus does take trade-ins. Why wouldn't they? It's their way of minimizing or eliminating the possibility of returns. So recent buyers decide a day or two after the sale that they don't want to keep their new cleaner and want their old one back along with their refund. Too bad for them, because it has already been discarded (or so they're told). So they decide to keep the new cleaner after all.
In addition, they often take the old accessories for the same reason. I can imagine that some of them are used for parts or replacements and sold to other consumers either as gently used or new if they're in good shape.
Those things said, I'm sure honest, reputable Aerus dealers exist, too, who would return the old cleaners and tools if buyers chose not to keep the new ones. And, they would either sell the used accessories at low cost or even give them to customers as a kindness. They are the ones who'd get my repeat business and whom I'd recommend to others.
