Follettolover
Well-known member
I think that more than the product the problem is the target, the brand leveraged on people who have had this product in their homes for a lifetime, non-technological people, people who like to clean the house in their own way, technology is fantastic but it is a completely different world, it's like giving an iPhone to my grandmother, she will never be as happy as with her phone with buttons.That is the main outrage, ruining a bad brand. But you need a bad product to do that.
And then there is precisely the question of the idea of the brand that is in people's heads and that then does not reflect that idea