Dyson Piston

[centralsweeper63]

I agree with you, herbicide.

 

[herbicide]

I don't know what to say, I have personally met the entire service technician team at Dyson NZ in Auckland. They all said the cyclones clog. Theydidn't even clean the filters on the dc39bench vacs. They told me not to look as they were bad anyway. They didn't even clean their homes with Dyson machines. Oh, well, 1 of the 4 did I suppose. I have talked to the owners and technicians at 20+ vacuum stores and they all saythat Dysons are low quality. The people that push hard to get Dyson sales at the department stores (yes, all the the 15-20 I have been to) have said they are rubbish. They make the most money selling Dyson machines though so that is what is pushed.

VF please ignore because this is "vague subjective anecdote."

A former (retired) vacuum store owner I know loved Dysons. He said Dyson made him a small fortune on service work and selling replacements of broken Dysons.

 

[Follettolover]

I don't know what to say, I have personally met the entire service technician team at Dyson NZ in Auckland. They all said the cyclones clog. Theydidn't even clean the filters on the dc39bench vacs. They told me not to look as they were bad anyway. They didn't even clean their homes with Dyson machines. Oh, well, 1 of the 4 did I suppose. I have talked to the owners and technicians at 20+ vacuum stores and they all saythat Dysons are low quality. The people that push hard to get Dyson sales at the department stores (yes, all the the 15-20 I have been to) have said they are rubbish. They make the most money selling Dyson machines though so that is what is pushed.

I read on Reddit from a Dyson service technician that they have a brilliant method to clean the cyclone
Here what this user said:
“the equipment we have to clean out the cyclones is pretty cool - he have a chamber we put it in with some different cycles - light IPA (isopropyl alcohol) then it's sealed completely and hit with 70 + kPa pressure to get all of the dust out - then a recirculate cycle - this puts all of the dust particles etc to the sides near the suction jets - then a vacuum cycle - all of the dust gets pulled from the box and it's done”
I think it’s very cool and instructive to see the behind of the scene! Especially becouse brands are not only the products but the most important parts are their internal structure which is very explanatory of how a company works

 

[centralsweeper63]

My countrys service people people bash it on the ground (using the seal on the end to prevent scratches) then completely disassemble it and suck it out before finally using an air compressor and reassembling it.

 

[herbicide]

My countrys service people people bash it on the ground (using the seal on the end to prevent scratches) then completely disassemble it and suck it out before finally using an air compressor and reassembling it.

I took my V15 apart without separating the 'sealed/gasketed' parts, thoroughly blasted it with 120psi (825kPA) compressed air until it was no longer blowing visible dust everywhere. There was 'subjectively' quite a lot, it took many 'cycles' of blasting air in all the nooks and crannies until it came out (visibly) dustless.

The shame was after I put it back together along with a new motor/hepa filter, the thing still stunk. I should have ran it a bit before putting that new filter on, because some residual stinky stuff I dislodged but didn't evacuate just went from the cyclones to the filter. Washed that filter and I would say 95% of the smell is gone; its only slightly noticeable if you are trying to notice it (exhaust sniffing)

 

[centralsweeper63]

That is good. The horrid Dyson stench will be back soon though!

 

[cheesewonton]

That is good. The horrid Dyson stench will be back soon though!

You have to get white vinegar and alcohol on the parts to kill the bacteria and smells.

 

[Follettolover]

That is good. The horrid Dyson stench will be back soon though!

unfortunately every vacuum stinks, you should smell my vorwerk after only a week between the bag change, especially with pets! I recommend spry some essence in the hepa filter (the top part) and then let it dry completely, with my Dyson works perfectly

 

[centralsweeper63]

Good advice. I don't have a Dyson to need to do that! I have in the past though. My Kirbys start to stink after 3 or so weeks and by then the bag is full. I have dogs though.

 

[Follettolover]

Good advice. I don't have a Dyson to need to do that! I have in the past though. My Kirbys start to stink after 3 or so weeks and by then the bag is full. I have dogs though.

For bagged vacuum I always put some crystal pearls for washing machine into the bags, the air comes out very good and fresh, vorwerk vacuums have deodorant sticks but they are not very powerful to resists to pet hair smells so I use the crystals

 

[centralsweeper63]

I think I have seen them melt into bags. Be careful.

 

[vac14012]

I have a Swiffer Duster that I use on my V15 to clean the bin of anything left over. I then take the harder plastic handle and tap it on the vacuum (where it's circled in the image) over the garbage until I don't see any visible dust falling anymore. I also gently tap on the shroud and the cyclones as well.

Do you "have" to do that to keep the performance good? I'm not sure, my unit still works brand new as it did when I got it. But I can't say whether that would still be the case if I wasn't doing that. (I think Dyson does recommend tapping the cyclones?)

I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc, cause just from my personal experience the performance is excellent. And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).

 

[Follettolover]

I think I have seen them melt into bags. Be careful.

Oh no, bag is located before the motor so the air is cold and doesn’t melt it, but I think it can be happen when things are in reverse becouse motors produce hot air

 

[Follettolover]

I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc, cause just from my personal experience the performance is excellent. And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).

You should not be surprised, normal consumers are very lazy, they barely wash the filters, also I watched some Instagram videos of influencer that wash even the motor head!? like wtf
I always let comments to warning people to not do that (I did’t think people can be so stupid to wash a motor lol)

 

[centralsweeper63]

That is good that it is a clean air machine. Vac14012, I do that with cordless machines (or I tap the bit right at the end on the ground hard until dust stops pouring out), VcuumFacts will call it abuse though.

 

[Vacuum Facts]

This poor source and the rest do not show a method to reproduce the problem. It shows the problem after a user has neglected and abused their machine. This confirms my earlier comment, so thank you for supporting and indirectly agreeing with my position. The idea that this evidence could be mistaken for the original claim shows a serious and very disturbing lack of understanding of the problem or the specific claim in question despite it being explicitly stated. Par for the course, sadly though.

 

[Vacuum Facts]

I then take the harder plastic handle and tap it on the vacuum (where it's circled in the image) over the garbage until I don't see any visible dust falling anymore.

Yeah. Amazing how common sense eludes many.

Do you "have" to do that to keep the performance good?

The bin (which includes the cyclone discharge chamber) just needs to be empty. It's pretty easy and most children could cope.

(I think Dyson does recommend tapping the cyclones?)

Nothing in the manual about that.

I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc

Really? If you assume many users are several sandwiches short of a picnic, based on observation, then reading statements like that make so much sense and you end up suspicious if there aren't any dumb comments on website reviews etc.

And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).

Large debris will just get jammed if it's too big; easy fix. To bring it back on topic, the V16 is even better at handling large stuff now with the new first stage separator design (again, no one's mentioned it because...well, you know). Large quantities of small dust will simply get caught by the filter and clog it up faster. Again, an easy fix. They say no to ash because it could be hot. They say no to plaster dust (fresh) because it can set in humid environments and turn your machine in to concrete. They say no to rubble because big stuff can get jammed and cause blockages later.

 

[cheesewonton]

This poor source and the rest do not show a method to reproduce the problem. It shows the problem after a user has neglected and abused their machine. This confirms my earlier comment, so thank you for supporting and indirectly agreeing with my position. The idea that this evidence could be mistaken for the original claim shows a serious and very disturbing lack of understanding of the problem or the specific claim in question despite it being explicitly stated. Par for the course, sadly though.

No dude, you don't get it. Across the board Dyson users experience clogged cyclones. This is not an isolated problem but widespread and universal to every vacuum Dyson ever made. What most of us consider to be normal use in a normal household you dismiss as abuse. If the vacuum clogs from the normal use of a median user then it has a problem. There is an old saying in the business world, "the customer is always right". The appliance should be designed to work with the user for the user. If the user has to work around the appliances needs and especially if the needs are very specific and contrary to normal household use then the appliance, any appliance, is poorly designed.

 

[centralsweeper63]

I think that it is very hard to prove the method to reproduce these conditions. I am notsure, do you want a video of every time I have ever vacuumed and a photo of the bin?

 

[Vacuum Facts]

Across the board Dyson users experience clogged cyclones.

Across the board, some Dyson users abuse and/or neglect their machines and they get clogged. Most don't, since they aren't abused and neglected. I've never had a clog. Ever. There is no evidence out there showing a simple method to reproduce your alleged clogs with responsible usage. That supports the suggestion abuse, rather than some fundamental design failure, is responsible.

If the vacuum clogs from the normal use of a median user then it has a problem.

I'd like everyone to notice how this statement was not supported with any evidence whatsoever and is just an assumption purported to be factually true. This is the definition of how to be misled. Show me the evidence you've used to confirm beyond all reasonable doubt that "normal use" results in failure, distinct from abuse and neglect. I've seen none. See above RE demonstrating a method to reproduce said failures. It's never happened.

There is an old saying in the business world, "the customer is always right".

This is a nuanced statement and it's simply not always true the customer is right. Customers do contradictory things and therefore can't always be right. Doesn't take a genius. Many customers are utter idiots...just like many social media users out there.

The appliance should be designed to work with the user for the user.

It's almost like you're saying products should be abuse and neglect proof and a neglectful and abusive customers can do no wrong. You're not going to convince anyone intelligent.

If the user has to work around the appliances needs and especially if the needs are very specific and contrary to normal household use then the appliance, any appliance, is poorly designed.

To bring this back on topic seeing as I'm the only one capable: The V16 does actually fall into this category and I was the first person to say it. The rest then copied (or misunderstand if you look at the pathetic reviews out there currently).

 

[herbicide]

Across the board, some Dyson users abuse and/or neglect their machines and they get clogged. Most don't, since they aren't abused and neglected. I've never had a clog. Ever. There is no evidence out there showing a simple method to reproduce your alleged clogs with responsible usage. That supports the suggestion abuse, rather than some fundamental design failure, is responsible.


I'd like everyone to notice how this statement was not supported with any evidence whatsoever and is just an assumption purported to be factually true. This is the definition of how to be misled. Show me the evidence you've used to confirm beyond all reasonable doubt that "normal use" results in failure, distinct from abuse and neglect. I've seen none. See above RE demonstrating a method to reproduce said failures. It's never happened.


This is a nuanced statement and it's simply not always true the customer is right. Customers do contradictory things and therefore can't always be right. Doesn't take a genius. Many customers are utter idiots...just like many social media users out there.


It's almost like you're saying products should be abuse and neglect proof and a neglectful and abusive customers can do no wrong. You're not going to convince anyone intelligent.


To bring this back on topic seeing as I'm the only one capable: The V16 does actually fall into this category and I was the first person to say it. The rest then copied (or misunderstand if you look at the pathetic reviews out there currently).

Mine has never actually clogged, but it has built up foul odors requiring a cyclone cleaning. This means stuff is building up in cyclones or other places it shouldn’t.

I know I’m wasting my breath with you here but I will guarantee you I don’t “abuse” the machine, in fact I know its limitations and take special care of it.* Dysons cannot be treated like traditional vacuum cleaners in a multitude of ways without consequences.

*I think Dyson’s are fine as long as all these limitations are considered by the user. Problem is, most are learned the hard way via experience.

 

[Follettolover]

All the v16 rollout it’s very odd and slow, very silent for all the innovation that Dyson usually push for their top vacuums
Very contradictorily also for the watt difference between marketing and real machines..and why they show prototypal head in their videos on YouTube, notice how the connection is glossy, and the real brush head connector has a matte finish
Here in Italy they didn’t show up the product either in showcase area of many shops
I want to try this damn model but it’s hard to find

 

[Vacuum Facts]

All the v16 rollout it’s very odd and slow, very silent for all the innovation that Dyson usually push for their top vacuums

There is a reason for that, and it's apparent if you understand the technology, its physical consequences, and the roadmap, as well as a bit of necessary business. I'll cover it in my review.

Very contradictorily also for the watt difference between marketing and real machines

There's also a reason for that apparent disparity that's covered in my review. Not a single person anywhere on the internet seems to have figured it out... The louder parts of the web are a cesspool of ignorance.

I want to try this damn model but it’s hard to find

You'll find that out of the box, its performance is reduced compared to the Gen5 and V15. I was the first to show this (but only reported it straight after Frickhelm published the same conclusions and let the cat out of the bag...history is in this thread). Most of the 'reviewers' (influencing, profiteering charlatans/idiots...take your pick) have mustered as far as...the bleeding obvious: it's doesn't perform as well. The precise reason why and the ability to articulate a learned explanation has spectacularly eluded those social media contaminators it seems, despite the answer being obvious if you understand basic science. Exposing all this and their weakness is why I'm reviewing it last. It's about time they were shown for what they are...although, my target audience almost certainly already knows.

 

[Follettolover]

You'll find that out of the box, its performance is reduced compared to the Gen5 and V15. I was the first to show this (but only reported it straight after Frickhelm published the same conclusions and let the cat out of the bag...history is in this thread). Most of the 'reviewers' (influencing, profiteering charlatans/idiots...take your pick) have mustered as far as...the bleeding obvious: it's doesn't perform as well. The precise reason why and the ability to articulate a learned explanation has spectacularly eluded those social media contaminators it seems, despite the answer being obvious if you understand basic science. Exposing all this and their weakness is why I'm reviewing it last. It's about time they were shown for what they are...although, my target audience almost certainly already knows.

Yes, but even English reviews are almost non-existent on YouTube, I don't understand why waiting so long for reviews, of course the only ones there are by influencers who don't review the product but only explain the functions like on the site, I would like to understand the reason for this desert of real reviews, maybe they are blocked for some contract with Dyson? Dunno

 

[centralsweeper63]

Look, a consumer doesn't care how a vacuum doesn't perform. If you talked to a consumer about things like airfow and suction and then you talked about air speed and voltage they would ask you to say it in english.

 

[Follettolover]

Look, a consumer doesn't care how a vacuum doesn't perform. If you talked to a consumer about things like airfow and suction and then you talked about air speed and voltage they would ask you to say it in english.

Yea but misleading marketing can be considered fraud, it’s unacceptable

 

[centralsweeper63]

If you are meaning the advertised motor wattage, yeah that is false advertising. If you mean a reviewer got something wrong that would be forgiven.

 

[cheesewonton]

Mine has never actually clogged, but it has built up foul odors requiring a cyclone cleaning. This means stuff is building up in cyclones or other places it shouldn’t.

I know I’m wasting my breath with you here but I will guarantee you I don’t “abuse” the machine, in fact I know its limitations and take special care of it.* Dysons cannot be treated like traditional vacuum cleaners in a multitude of ways without consequences.

*I think Dyson’s are fine as long as all these limitations are considered by the user. Problem is, most are learned the hard way via experience.

But again, if a household appliance requires special or detailed care to be reliable, expect it to fail. When manufacturers require the customer to do more than the most basic tasks to maintain an item I can guarantee most users will not do those tasks. Just how it is. For most people a vacuum is just this noisy inconvenient thing they have to use to keep their home or apartment clean. Few people love their vacuum. Quite the opposite it true. They are not going to devote any energy to its maintenance. Expecting an owner to diligently wash filters and let them dry monthly is asking more than the great majority of users are going to do. That is not a user failure. That is a design failure. Vacuums almost always suffer neglect. A good appliance doesn't need specific regular maintenance. Do you do regular maintenance on your stove or dishwasher? Heck no. How about the dryer? Aside from cleaning the lint screen what else to you do? Nothing. They are used hard and require little of the user. But with all of these bagless machines if the owner is not on top of the maintenance they clog up. That is a significant design failure, not user abuse.

 

[centralsweeper63]

I have seen countless broken modern washers and dryers too, though mostly samsungs. My Hoover dryer from the 80s at nanas house works great and just does its job, my dads Fisher and Pykel washer and dryer set that came with the house still both work great, his range hood from the 80s has never, ever been cleaned since the previous owners of the home bought it in the 80s. No worries. Modern stuff just dies. My 1998 Kirby that had been used every day in a very large 3000 odd square foot home since it was bought. It was working on the original belt, original fan, original everything. Every one of my 8 Kirbys and all the other ones I have seen used on trademe or facebook marketplace has just needed a wipe down, a new bag and a new belt after 3 or so decades. I can't see a problem.

 

[herbicide]

But again, if a household appliance requires special or detailed care to be reliable, expect it to fail. When manufacturers require the customer to do more than the most basic tasks to maintain an item I can guarantee most users will not do those tasks. Just how it is. For most people a vacuum is just this noisy inconvenient thing they have to use to keep their home or apartment clean. Few people love their vacuum. Quite the opposite it true. They are not going to devote any energy to its maintenance. Expecting an owner to diligently wash filters and let them dry monthly is asking more than the great majority of users are going to do. That is not a user failure. That is a design failure. Vacuums almost always suffer neglect. A good appliance doesn't need specific regular maintenance. Do you do regular maintenance on your stove or dishwasher? Heck no. How about the dryer? Aside from cleaning the lint screen what else to you do? Nothing. They are used hard and require little of the user. But with all of these bagless machines if the owner is not on top of the maintenance they clog up. That is a significant design failure, not user abuse.

Agree completely. The vast majority of users aren't going to expend a small fraction of energy compared to what 'we' on this forum will do. That is how things like the "Dyson tree" find their ways into existence, and how may vac shops run a healthy business.

I do think stick vacs have a place in many households (including mine) for the quick cleanup stuff. I think Dyson's are one of the better (but not the best) option for these, as their maintenance is lower most (no cleaning of filters after every use like a lot of the cheepies. But... If someone asks me I recommend other "premium*" makes that those secondary cyclones are easily removable and cleanable, based of my experiences.

-What I vehemently disagree with (obviously) is the propaganda that VF loves to spout; that they are anywhere near the equivalent of good corded bagged machines when it comes to good deep cleaning and regular vacuuming. Along with all the other nonsense spouted.

*premium within that genre, and with all the caveats that come with the genre