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I don't know what to say, I have personally met the entire service technician team at Dyson NZ in Auckland. They all said the cyclones clog. Theydidn't even clean the filters on the dc39bench vacs. They told me not to look as they were bad anyway. They didn't even clean their homes with Dyson machines. Oh, well, 1 of the 4 did I suppose. I have talked to the owners and technicians at 20+ vacuum stores and they all saythat Dysons are low quality. The people that push hard to get Dyson sales at the department stores (yes, all the the 15-20 I have been to) have said they are rubbish. They make the most money selling Dyson machines though so that is what is pushed.
VF please ignore because this is "vague subjective anecdote."

A former (retired) vacuum store owner I know loved Dysons. He said Dyson made him a small fortune on service work and selling replacements of broken Dysons.
 
I don't know what to say, I have personally met the entire service technician team at Dyson NZ in Auckland. They all said the cyclones clog. Theydidn't even clean the filters on the dc39bench vacs. They told me not to look as they were bad anyway. They didn't even clean their homes with Dyson machines. Oh, well, 1 of the 4 did I suppose. I have talked to the owners and technicians at 20+ vacuum stores and they all saythat Dysons are low quality. The people that push hard to get Dyson sales at the department stores (yes, all the the 15-20 I have been to) have said they are rubbish. They make the most money selling Dyson machines though so that is what is pushed.
I read on Reddit from a Dyson service technician that they have a brilliant method to clean the cyclone
Here what this user said:
“the equipment we have to clean out the cyclones is pretty cool - he have a chamber we put it in with some different cycles - light IPA (isopropyl alcohol) then it's sealed completely and hit with 70 + kPa pressure to get all of the dust out - then a recirculate cycle - this puts all of the dust particles etc to the sides near the suction jets - then a vacuum cycle - all of the dust gets pulled from the box and it's done”
I think it’s very cool and instructive to see the behind of the scene! Especially becouse brands are not only the products but the most important parts are their internal structure which is very explanatory of how a company works
 
My countrys service people people bash it on the ground (using the seal on the end to prevent scratches) then completely disassemble it and suck it out before finally using an air compressor and reassembling it.
I took my V15 apart without separating the 'sealed/gasketed' parts, thoroughly blasted it with 120psi (825kPA) compressed air until it was no longer blowing visible dust everywhere. There was 'subjectively' quite a lot, it took many 'cycles' of blasting air in all the nooks and crannies until it came out (visibly) dustless.

The shame was after I put it back together along with a new motor/hepa filter, the thing still stunk. I should have ran it a bit before putting that new filter on, because some residual stinky stuff I dislodged but didn't evacuate just went from the cyclones to the filter. Washed that filter and I would say 95% of the smell is gone; its only slightly noticeable if you are trying to notice it (exhaust sniffing)
 
That is good. The horrid Dyson stench will be back soon though!
unfortunately every vacuum stinks, you should smell my vorwerk after only a week between the bag change, especially with pets! I recommend spry some essence in the hepa filter (the top part) and then let it dry completely, with my Dyson works perfectly
 
Good advice. I don't have a Dyson to need to do that! I have in the past though. My Kirbys start to stink after 3 or so weeks and by then the bag is full. I have dogs though.
For bagged vacuum I always put some crystal pearls for washing machine into the bags, the air comes out very good and fresh, vorwerk vacuums have deodorant sticks but they are not very powerful to resists to pet hair smells 😂 so I use the crystals
 

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I have a Swiffer Duster that I use on my V15 to clean the bin of anything left over. I then take the harder plastic handle and tap it on the vacuum (where it's circled in the image) over the garbage until I don't see any visible dust falling anymore. I also gently tap on the shroud and the cyclones as well.

Do you "have" to do that to keep the performance good? I'm not sure, my unit still works brand new as it did when I got it. But I can't say whether that would still be the case if I wasn't doing that. (I think Dyson does recommend tapping the cyclones?)

I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc, cause just from my personal experience the performance is excellent. And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).
 

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I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc, cause just from my personal experience the performance is excellent. And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).
You should not be surprised, normal consumers are very lazy, they barely wash the filters, also I watched some Instagram videos of influencer that wash even the motor head!? like wtf
I always let comments to warning people to not do that (I did’t think people can be so stupid to wash a motor lol)
 

This poor source and the rest do not show a method to reproduce the problem. It shows the problem after a user has neglected and abused their machine. This confirms my earlier comment, so thank you for supporting and indirectly agreeing with my position. The idea that this evidence could be mistaken for the original claim shows a serious and very disturbing lack of understanding of the problem or the specific claim in question despite it being explicitly stated. Par for the course, sadly though.
 
I then take the harder plastic handle and tap it on the vacuum (where it's circled in the image) over the garbage until I don't see any visible dust falling anymore.
Yeah. Amazing how common sense eludes many.

Do you "have" to do that to keep the performance good?
The bin (which includes the cyclone discharge chamber) just needs to be empty. It's pretty easy and most children could cope.

(I think Dyson does recommend tapping the cyclones?)
Nothing in the manual about that.

I'm actually surprised when I see negative comments saying their V15 doesn't pick anything up or the bin gets clogged etc
Really? If you assume many users are several sandwiches short of a picnic, based on observation, then reading statements like that make so much sense and you end up suspicious if there aren't any dumb comments on website reviews etc.

And I've abused the vacuum a bit as well, (vacuumed up drywall dust before, and lots of large debris that I could have probably just picked up).
Large debris will just get jammed if it's too big; easy fix. To bring it back on topic, the V16 is even better at handling large stuff now with the new first stage separator design (again, no one's mentioned it because...well, you know). Large quantities of small dust will simply get caught by the filter and clog it up faster. Again, an easy fix. They say no to ash because it could be hot. They say no to plaster dust (fresh) because it can set in humid environments and turn your machine in to concrete. They say no to rubble because big stuff can get jammed and cause blockages later.
 

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