OK, too vague to comment so I'll ignore that one.
a) This is a failure of understanding. The user lacks the knowledge and seemingly the intelligence that with strong suction on high resistance carpets, head pressure drops, increasing clamping force. The solution is to directly reduce suction pressure by lowering the motor power, or to allow in bleed relief air (more airflow) via the gates to reduce suction pressure to nearer normal levels. As explained in the lecture, this also doesn't impair cleaning performance. So this was a demonstration of incredible ignorance more than anything.
b) Again, user stupidity. If you're dumb enough to put so much dirt down that it's clearly visible to the naked eye and then briefly go over it once—even lifting it off the floor surreptitiously on the backwards pull in a dodgy manner you'd only expect the most repulsive charlatans to, it's not surprising it left stuff behind. This was a wonderful example of the kind of BS I criticise out there. Poor testing, deeply flawed, unquantified, doesn't capture trends, easy to trick people, unconvincing to the educated and intelligent.
If this is what you're using to justify I'm in the wrong somehow, then that's wonderful for us all to see, since it clearly exonerates me from a false charge. Thanks for the future reference link at least.