Will a Dyson DC02 motor fit a DC05?

[vintagerepairer]

Well I can't argue with any of that. Only thing I will say is that if a call centre is only open say 8am until 6pm, people have no choice but to call at those times, other than to not call at all. It would make more financial sense to have more staff on-hand during those hours to cover the extra calls they would get. Like I say, theirs is a product and not a service, with no legal obligation what so ever to speak to any end users who bought a product from a retailer. Dyson chooses to do this. Some say the service is excellent. Others have said that considering the price they paid for the cleaner (even if that is to largely cover the cost of the R&D and not the actual parts), for it to fall to pieces so quickly is considerably bad form.

I note your point about it being expensive to modify a design midway through. But like I said about the DC07 carry handle, some parts are so obviously not up to the task from the off. James Dyson likes style and shape. But this is a utilitarian appliance which we speak of, not a vase or table lamp. It is something which is pulled about the house, doing a dirty job, not sitting on the mantle piece. The parts of it have to be built like it needs to be, and though a 'chunky' handle may not be pretty to some, it is never the less practical and necessary. I'm all for changes, but only with the intention of it being for the greater good; a change for the sake of it, or worse still the look of it, seems stupid to me.

 

[madabouthoovers]

Yes I suppose you are right about the "all show and no go" idea with the Dyson cleaner, but people buy products based on features and looks, and Dysons stand out above the other "utilitarian" cleaners in Curry's shop displays. Why do you think the Henry has been so popular? I think the smiley face has a lot to do with it, as it is otherwise just a plain old tub vac.
But, the Henry is all show and all go, as it backs up its cute looks with great durability and reliabilty, and also a reasonable price - thats why the Henry has been so popular for so long, because Numatic dont make changes for the sake of it.
I think people are gojng to start thinking that as soon as they buy a Dyson, it will be "yesterday's model" in a year or so when a new model comes out, and that will eventually be Dyson's downfall - constantly changing products, having such a vast array of confusing DC model numbers, and not building a reliable cleaner. People will revert back to the "trusted" brands like Miele or Numatic - even though these use bags. You only have to look at the Argos website to see how many Henry's they sell and have reviews on, compared to the expensive Dyson models. Also read how many people say that their current Dyson will be their last due to its unreliability and it initial high price. Dyson need to take heed of the old saying "too much medicine will eventually kill the patient" with medicine being technology, and the patient being the vacuum cleaner.

 

[vintagerepairer]

Well exactly. And I totally agree that the radical look of a Dyson is what made it stand out from the crowd, though I do also have to remind myself (and I do have to, as I do forget) that for people aged 20 and under, a Dyson is a perfectly 'normal' looking machine as the design has, for them, always been around. However, as you also point out, it is the bog standard no-frills make up of the Henry and such which make it appealing to people who've been through many other makes and models. In effect, the lack of features on a Numatic cleaner are the features in itself.

In many ways I think Dyson did the right thing to keep up to date with models over a period of time, unlike Vax as we knew it, who's cleaner was a one-trick pony and led to a slump in sales once the novelty wore off. However I think there is a danger -as you said- in having too many models on sale, because whilst some consumers might be keen to upgrade, others may be offended that the Dyson they've only just bought is now being 'rubbished' by the very people who made it by them saying how much better the latest model is. And then of course there are the consumers who may throw their arms in the air and think 'I give up!' on the basis that their cleaner will always be out of date, even though ultimatly it is only a vacuum cleaner.

 

[jmurray01]

The way I see it Dyson are solving problems which don't exist (i.e the ball and articulated steering) and not solving the ones which have been there since Dyson started out!

 

[vintagerepairer]

That is exactly what they are doing. If Dyson told the world that the best way to clean a room was to wear a bobble hat and a grass skirt whilst doing so, the only question raised would be 'do they come in my size?'. There is an element of "The Emperors New Clothes" about the Dyson cleaner.

 

[jmurray01]

"Not surprising we used to call the Allegro the "All Aggro" and the Americans call the Dyson the "Die soon" lol" Well my mother had an Allegro in the early 90s and I'm informed it was like a "tomb". It actually rolled over once while not going all that fast around a corner.

And I thought I was the only one who said Die-Soon...

 

[singingrainbow]

Sorry Jamie, we have been saying that since they arrived over here. I totally agree with what is being said here. I am in the process of fixing up a dc17 which is missing the cyclone assembly seal, and I had to buy the entire cyclone assembly second hand on ebay just to get a STUPID little piece of rubber!


And dyson does not even sell the cyclone assembly itself, let alone the seal. Plus on this particular model, the seal was very troblesome and I would have thought it to be one of the parts dyson stocked, BUT NO!


Sorry for the little rant.


Scott

 

[madabouthoovers]

That was a major problem with the DC17 - the bad design on the early models allowed the inner bin flap seal to move up the inner dirt tube and stop sealing it off at the bottom. As this happened the cyclones started to draw dirt in from the bottom of the bin, and subsequently became totally clogged up, resulting in loss of suction. Dyson had to re-design these seals to prevent this happening, but not before an awful lot of Americans had been inconvenienced by the problems of clogged up DC17's. They sent out new parts free of charge to all DC17's under guarantee where the owners complained about clogging and loss of suction. This little flaw did a lot of damage to Dyson's reputation in the US, as the Americans are not as tolerant of product flaws as we are in the UK.

 

[jmurray01]

I do think we are perhaps TOO forgiving here in the UK of manufacturing flaws...

 

[parwaz786]

dc04/ dc01 cable problems

I had a DC04 absolute years ago, it was a really quiet Dyson, and liked it for it's power and everything. I accidently stepped on the cable whilst i wasn't wearing any shoes and socks on and the cable flew out with sparks!!! it was scary , and the same thing happened to me with the DC03 in 2006.

I saw a DC01 for spares on Gumtree locally for £6, so we bought it, I collected it with my Dad+ Brother and ht gave it to me, it came with the small dusting brush only, which i understood because with loads of dc01's i used and even with my mum's one the tools kept falling off when they were being forced off by the furniture, so I tested it, DEAD!!! i put in a new fuse and fixed the cable joint, and VROOM!!!!! it was working! but it had am ametek motor though, (which i hated on the DC01's!) but its descent and for £7, its amazing