Why I'm Concerned About The Future Of Kirby

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I agree w/ Rob (Durango159). I was in Detroit last year and went to that famous pawn shop from the Hard Core Pawn show and they had some Kirby's in there. Granted they were older models, they looked to be on good shape. But they were so darn heavy ans awkward looking. Granted, I know you can put the Techdrive in neutral and all, but still...
 
 Kirby is a lot like Amsoil was....hiding behind the ruse of door-to-door salesmen. Except that Amsoil salesmen were always trying to get their neighbors, friends and relatives to become 'dealers' so they can get the kick back.  Amsoil finally stepped up to the plate and entered the retail marketplace, but maintained the 'discount' for their dealers. 


 


In my youth, I was falsely seduced into a Kirby salesman 'seminar' with a long intro movie featuring Chuck Conners. And then later on, I had some horse dealings (literally) with a big Kirby rep in central MO....I'm sure he's dead by now and wherever he's buried, there will be a giant spiral configuration going into the ground.


 


As was said above, if Kirby had to come out of the door-to-door shadows and compete on a retail level with all the other current vacuums, especially the high-end ones, they'd be ruined in short order. Maybe they could pull it off like Amsoil if they did both on some level...I dunno.


 


I had a young friend who became a Kirby salesman a few yrs ago...I warned him.  He made his first sale and was on Cloud Nine. But then he couldn't make another and the bills were mounting up. He gave me an inside into how their process really works....he was in constant communication with his rep. The rep was wise to the customer's reactions. He could tell if the salesman was circling the wagon or if it was time to ride off into the sunset.  There were many tiers of price structure depending on how the session was going....totally the rep's call on the phone. Eventually, he had enough of high-pressure sales. As was said above, the high turnover of their 'trained' salesmen is built into their process. Unlike getting to know and grow old with your Elux salesman like back in the day, you'll most likely never see the guy again that sold you your vac.


 


Kevin


 


 
 
Harley,


 


To clarify, Scott & Fetzer has made 2 total redesigns of the Kirby Vacuum cleaner.


 


First generation was the 500 series that ended in 1969 with the D80.


Second generation was the Classic series which began in 1970 with the Classic I ended with the Legend II in 1993.


Third generation is the G series that began in 1993 with the G3 (so named because it was the beginning of the third generation)  and is still running today with the Avalir.


 


 
 
I've often thought Kirby should adopt a similar approach to Vorwerk. They work on scheduled, requested appointments only and do "sales parties" where the host gets a free gift even if nobody buys one. They don't resort to high pressure sales tactics and offer the cleaner in package bundles rather than trying to negotiate a price. More of a "this is the machine, this is what it does, this is why it's good, this is how much it costs, the end" approach.
 
Does Vorwerk do this same approach when they sell their Thermomix food processors?I think Kirby should redo their tool kits.Go to metal extension wands-use LOCKING tools,Get rid of that HORRIBLE floor tool.Use that as a carpet tool and provide a separate hard floor tool.Also offer an alternative to the carpet shampoo system-a dry carpet powder system-an attachment to work the dry powder in and a dump bag to use to pick it up.Offedr an electric hose so electric hand tools could be used.And--an a powernozzle for this so you can use that in areas where the upright won't fit.
 
I agree about the tool set on the new Kirby's, the hose is very stiff, nothing like the hoses used with the Heritage II etc, and I liked the tool sets before the Generation series, they were much better and I liked that each tool had the Kirby name on it too. The current tool set is just cheap for a machine that costs so much, but still my favorite vacuum.
 
Their carpet tool leaves a lot to be desired, even if only used on area rugs and under beds. Too much dead space on each side. No edge cleaning whatsoever. I bought a separate brush for hard surface floors and actually use it on my throw rugs as well. You have to learn how to use it on the throw rugs, but once you get the knack, it does pretty well....


PR-21
Bud
 
Bill,


 


Yes, it seems I did misstate the dates of the Legend II and G3. However, I am correct according to the Kirby website, the 500 series ended with the D80 and the Kirby Classic begins the Classic series.


 


 
 
Looking at a screenshot of the timeline

I think I see a discrepancy with the listing of the 562. The text says January 1962 through January 1965, but the timeline picture lines up pretty closely with 1970. Which is correct?

Bill

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Bill,


 


The text is correct.


The D50 came out in 1965. I know because I own one.


The D50 was replaced by the D80 which ended the 500 series.


 


 


 


 
 
I'd still rather have the Ultimate G Diamond Edition than any of the other newer models. It had a delicate setting which is super nice sometimes, and besides the delicate switch and a few cosmetic changes (and maybe the mini emptor) they haven't changed much since then.

Of course, they've hardly changed since the G3 but I do like the hi/lo switch.
 
Myles,


 


I don't know where you've been hanging around, but there's been many changes to the Kirby G series over the years.


 


The Low Speed switch was removed from all G series machines after the Diamond edition because it caused too many burnt out motors, so Kirby removed it for good from the Sentria onward.
 

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