Which? artcile - "Should you trust the new vacuum cleaner energy labels"?

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turbo500

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Which? has tested 38 vacuum cleaners that carry the newly introduced EU energy label and found that while the label has some benefits, performance ratings on some labels bear little relation to how well one model will clean compared to another when you get it home.


 


Introduced in September 2014, the new vacuum cleaner energy label restricts motor size to less than 1600 Watts and asks manufacturers to score their vacuum cleaners from A-G on four factors including energy use, pick up on hard floors, pick up on carpets and dust emissions. The label also shows how noisy the vacuum is in decibels.


 


In principle this is good news for the consumer as it should make it easier to find the best models, but our independent tests have uncovered inconsistencies between some label ratings. Our results suggest that a model with an A for cleaning performance on its label is not necessarily any better at cleaning than models with lower ratings – and could actually be a lot worse.


 


Don’t miss our full vacuum cleaner reviews for a full run down of the latest top scoring models from Which? tests.


<h2>Vacuum cleaner labels under the microscope</h2>
The best vacuum cleaner for dust pick up on carpet in our test has just a C rating for carpet cleaning performance on its energy label, which is some way off the best ‘official’ energy label rating of A.
And there are examples from well-known vacuum cleaner brands that achieve poorer dust pick up scores in our own tests, yet are displaying A ratings on this measure on their energy labels.


At Which? we test vacuum cleaners on the same surfaces with the same procedures that are specified on the energy label, so we're surprised at some of the ratings on a good proportion of the new label-carrying models.


<h2>Finding the best vacuum cleaner</h2>
If you relied purely on the new energy label, the chances are that you would not look twice at one of the very best vacuum cleaners according to our tests. The best model we've tested excels in nearly all of our tests, including cleaning performance, yet carries an EU energy label with D ratings for carpet and hard floor cleaning performance. We found inferior models to this one that have an A or B for carpet and hard floor cleaning under the new label.


For hard floors it is even more confusing, with our five-star hard floor vacuums being given energy label ratings for cleaning performance anywhere from F through to A.


This apparent lack of consistency in how carpet and hard floor ratings are assigned by manufacturers means consumers could struggle to pick the best vacuum cleaner using the new label.


 


And Which? is not alone in raising concerns. Already one big manufacturer in Europe has challenged another in the courts in Germany to have high rating labels on a certain rival manufacturer's vacuums revoked due to perceived inaccuracies.


 


<h2>Vacuum cleaner energy ratings</h2>
Our independent lab testing does confirm that the energy consumption aspect of the energy label is accurate. Individual models’ labels rank from A-F in line with what we’d expect based on our own testing.


 


While energy use is an important consideration when choosing a vacuum cleaner and it is good news that these appliances are using less energy, we know that most consumers place carpet and hard floor cleaning well above this.


 


<h2>Raising vacuum cleaner standards</h2>
It looks like the minimum suction regulations included in the EU label are at least encouraging some brands to up their game overall and the standard of models from previously poorer manufacturers has improved.


Normally in a group test of 38 vacuums we would expect to find several really poor models to which we would assign our Don’t Buy label, however there are no such models in our latest tests. To find out which models were the best of the bunch, take a look at our vacuum cleaner Best Buys page.


 


<h2>Which? says</h2>
At Which? we welcome the new energy efficiency requirements for vacuum cleaners and support the inclusion of other minimum performance requirements on the label. But we have identified some big discrepancies which suggest that consumers cannot always rely on the label to choose the best vacuum cleaner.


We can’t put our finger on why this is happening so we are challenging the manufacturers to explain this and are approaching the European Commission to get to the bottom of this. We will also be sharing our findings with the UK government and with the National Measurement Office, which is the UK energy label enforcement authority.


We will continue to rigorously test new vacuum cleaners and we’ll report back on our discussions with official bodies and whether any changes are made.



http://www.which.co.uk/news/2015/01/should-you-trust-new-vacuum-cleaner-energy-labels-390954/
 
So the best Vacuum cleaner on carpet Which has tested achieves a C rating. I think that is 83% of dust removed.Interesting.How long before someone takes Vax to court as a lot of their cleaners have an A rating.
Dyson recently lowered the DC41 down to a C rating, according to Which this is the highest standard achieved at present, not sure if they've tested the Sebo Felix which has a B rating on carpet.

I will wait to see what happens in the coming months with interest.
 
It certainly is interesting. Some of these ratings are laughable. For example, a Vax upright with no brushroll off fuction got an A rating on hard floors, whereas a straight suction Henry only got a C. I think we all know which one is better for hard floors.
 
I wonder what rating a Kirby would achieve on carpet. To get an A rating it has to remove 91% of dust.
I dunno if the CRI tests give a percentage of dust pick up?
 
Roger it will be Miele, Miele, Miele,Miele,Miele they might fit a Sebo and Dyson in there somewhere too :-)
 
There's a reason for that, Marcus.


 


And in all fairness, would you really give a Best Buy award to a current vacuum that isn't a Miele, Sebo or Dyson? I can't see Vax or Hoover achieving the same results as those 3.


 


Not that I'm sticking up for Which?. Some of their test results are ridiculous. But there is usually a certain amount of logic applied to their Best Buy awards.
 
They are my favourite 3 brands. But there does seem to be a biased view towards Miele. Personally I would have the Felix up there in the top 5 if not higher. But Miele dominate.
 
I think this court case that is in progress will lead to a standardised test.I hope so anyway. It won't be perfect but it will be a lot better than the farce we have now.
 
not that i don't trust how thay test the machines cording to them a straight suction vacuum will clean carpet better than a full size upright
 
The AEG quattro looks nice it's priced at £450 over here so personally I'd go for a Sebo D4 or E3 that should be available any time soon. Not sure about the reliability of AEG. I heard people had issues with them maybe those issues have now been solved. [this post was last edited: 2/3/2015-12:13]
 
Yes previous UltraOne had some problems mainly with the electric hose, floor nozzles and the small powerhead. New model should be better made.
I had the first gen UltraOne about 5 years (basic white model) only problem it had was cracked 3 in 1 tool.
I still regret selling it, but I needed the money. By far the best vacuum I have ever had. Very quiet and powerfull. Also S-Bags it uses are very good at filtration and suction stays even when it fills up. Hard to think anything bad to say about it. Reliability may be concern.
 
Well if they have sorted out the issues I might be tempted I have looked at them in John Lewis in the past but went for a Miele S8. I shall keep my eye on the new AEG see how they roll :-)
 
I was wondering when it got around to someone mentioning the Which test report on EU labels.

No fault of Chris, but the online report on Which fails to mention the Miele C1 they speak of that they have labelled a best buy on and questions the EU label it comes with. This is shown in the actual magazine as opposed to the online report only.
 
As for Best Buys: I have put "page" numbers here to show the ones in order. Which haven't made it easy in terms of actual models listed, probably to prevent people from uploading them freely on the net. Apologies for the scans, if you can't read the info.

The following models from Which from 2015 consist of:

sebo_fan-2015020318243901872_1.png
 
Sadly I don't trust Which either. They have also released reliability charts for vacuums ,which have not yet been published online to my knowledge but certainly do appear in the January 2015 magazine.

They haven't been able to explain how Miele have managed to get a number 1 spot for upright vacuums based on their amount of vacs tested in the chart, let alone the fact that the Miele S7 was only released in the UK 2008/9 compared to SEBO who have been around a lot longer and where some other models have been best buys. Which only claim they have had "one best buy" in a SEBO upright category.

Clearly they still favour Miele over most other brands. Nothing has changed in the last two years where Miele favouritism and Which are concerned.

I have a couple of Miele vacs any way! None of them are the uprights though!
 
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