update...Got to see my first Riccar canister today.

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Thanks, Jeff and Tom, for the info about Red Carpet Service. Three years is a nice warranty. I asked because I'm trying to decide where to go to buy one. The obvious choice is the nearby vac shop (which is where I bought my upright), but I'm not fond of them, which predates the 'Prima's been abandoned' story by many years. Without Red Carpet Service attached, I feel freer to explore my options.

--Mary
 
I have never had anything but a canister. With wood, laminate and tile floors so common now a days an upright doesnt seem practical. Also how do you clean above the floor, widow shutters, blinds, shelves, fabric on chairs, sofas end tables etc with an upright. Vacuuming under tables, beds, chairs and couches is almost impossible with most uprights without moving your furniture every time you vacuum. I also vacuum bedding, pillows mattress weekly when sheets are changed. Even with homes that are mostly carpet wouldn't you need a good canister for above floor cleaning. I know kirby vacs and a few others be converted to canisters but most others are very limited in their ability to clean anything but floors. How do you all do this with only an upright.
 
Funny-How come most of the DTD machines trying to be sold are canisters?The ONLY DTD upright is---Kirby.For molded parts-you don't have to own your molding machinery-there is a company out here that just simply molds plastic parts for other companies.This is very common.You just supply the dies or the specs to make them to the molder.You also supply the raw plastic material you want the molder to use.
For use I like BOTH types of vacuums-there are jobs for each.If you have LOTS of carpets-the upright-then for bare floors,the car,above floor vacuuming-the canister!There are uprights that tout to do the job of a canister-but not well-and the upright is awkward-often its like trying to dance wth a drunk!
 
Tom that has been one of my favorite Simplicity models to date! I love my 7850 and it gets used just about all the time. It is one of my go to machines that never lets me down.
 
"Canisters sell the least in the USA."

I thank Tom for explaining the facts of manufacturing a quality product in todays world as well as introducing new products and forecasting and promoting sales.
I cannot count how many times I have heard-'We took up our carpet and now we don't even need a vacuum cleaner.'Just last week I serviced and cleaned a Hoover Air(not a bad vac)for an older retired couple in a nice home.When the husband picked it up he told me-"We were in Lowes and my wife saw a big canister(probably Electrolux with power nozzle)and said that was exactly what she wanted."He then explained that after 2 weeks she did not want it and when walking through another store(probably WalMart)she wanted the Hoover Air.They still have both but only use the Hoover.Almost $700.00 spent in 2 weeks.Real customers,real vacs.
The upright and attachments in reply 84 would be great for many homes but much needs to be done to educate potential customers with mostly hard floors what a canister is and does.
 
Tom

The Prima looks very nice! I love that Royal Blue color. But HOW did you convince 3 upright users to switch to a canister?! That's usually very difficult to do, most people are set in their ways & only want what they prefer. I'll say this much....you must have a salesman's charm, LOL.

Rob
 
"how did you convince 3 upright users"?

Looks like a great canister.
On the 3 customers-what were ages,type of home,previous canister experience,items cleaned in hands on demo,bag/bagless preference,etc.?
 
Two couples came into the Museum to see it, and I gave them a guided tour. Which is really a sales presentation, but they don't realize it. In the 1910's room, I commented on the Royal model 1, which I demoed, being able to clean both the area rugs and (with the slide on nozzle brush) bare floors as well. Both couples told me they had hardwood floors and a few large area rugs. Neither couple had wall to wall carpet. Only one of the two couples had a vacuum cleaner. The one couple threw away their upright when the hardwood floors were installed.

As the tour proceeded, we talked about the Electrolux of the 1930's. How it was so popular in the South because it could clean bare floors AND do the dusting. This brought us to a discussion of the superiority of canisters over uprights for multi-tasking. By the 1950's room, the discussion of canister design came into play. By the time we got to the 60's and 70's room, I talked about how much better the dual motor power nozzle canisters were - how the use of one motor didn't take away from the performance of the other.

At the very end of the tour, when I was showing the current models in the Factory Outlet Store, of course the Prima is front and center. Since the entire thing was designed with the aid of the Museum, it was a very easy and natural thing to show them what vintage cleaner each part of the Prima was 'copied' from. Both couples bought a Prima with the Compact Power Nozzle (they would have had no need for the Full Size nozzle - it's heavy and with no wall to wall rugs, unnecessary). The WOW bare floor tool was the 'trigger' for the one couple to say YES. The other couple's trigger (the people with no vacuum at all) was the ability to dust without a dust rag. She stated that their house was very dusty (with no carpets, it would be - nothing to hold down dust).

The third sale was to a woman who broke the nozzle release button on her Fuller Brush Spiffy Maid broom vacuum. She has all bare floors and just two smaller area rugs. Instead of fixing the Spiffy Maid (which was under warranty), I got her interested in the straight suction Prima. The Spiffy Maid has no wand or attachments, and she wanted to reach the leaves that fall off her house plants. I fixed her Spiffy Maid (she's keeping it for the kitchen) and she bought the Prima for everything else.

None of those three new Prima owners had ever bought a canister vacuum, although one had used a canister when she was a teenager (she thought it was a Compact by the shape).
 
Just ordered my Prima

Just got off the phone with Tom. This is the first time I talked with him. What a great guy. Thank you so much Tom. Really enjoyed talking with you, and I hope to get down to the museum this summer to see it in person.

Alphonse
 
I love it all, Tom!

I stopped into my Riccar dealer for the very first time today. I prefer the looks of the Simplicity line, personally. But I do know how high quality they both are.

I really want to get a 7 series Simplicity AND one of those new Prima/Wonder canisters! One day........
 
Reply# 101

You can always go to Frye's Sweeper & Sewing & get a job there 😎 it was bizzy when I was there & not enough help!
 
They won't have to worry about going out of business. I wasn't impressed of the Logan Valley Mall, it used to be very bizzy once not anymore...so sad & I do try to boost the economy each time I go.
 
No they don't. JC Penny's and Sears are like the only reason to go to the LVM. There are too many jewelry stores and cell phone stores in it, and it seems like when a new store opens, it just goes out in a year. It's a shame.
 
Reply 9

Tom, just wondering something....the dark green straight suction canister on the right....does it have the PN receptacle built in to upgrade to the electric hose/wand/powerhead? Reason I ask is although the light green powerhead model on the right side is nice, I would personally prefer the dark green model instead. So I would want to purchase that one with the electric hose/wand/powerhead, if that's possible.

Rob
 
The dark green model does not support the power nozzle, as there is no electric wiring going to the hose inlet. My friend, Derreck Fricke, who owns a vac shop and is a Simplicity dealer, ordered one of each model. He switched the upper housings, so he has a dark green power nozzle model now, which he took home to use.
 
The prima and the wonder each have a power nozzle model and a straight suction model. They are different colors. The manufacturers suggested retail price changes based upon Which of the three power nozzles you get with the premium machine, or whether you get a straight suction rug nozzle or a turbo brush for the straight suction model.
 
love the prima

Got my Prima last Saturday from the outlet store when I was in St. James, it's awesome. I've never understood why so many people like uprights. It's too hard to get under things, and I have yet to see one that has as good of suction as a canister for cleaning above the floor, though I think that's changing somewhat now. For example, the suction on a Kirby with attachments is a joke. If you are debating on whether to get a prima or wonder, you will not be disappointed. Tom is right though, many people here prefer uprights, in Europe it's the opposite I think, canisters dominate the market. Sounds like the Prima and Wonder are replacing most of the canister line, which ones are going to remain? I'm in the process of writing a full review of the Prima, so stay tuned for that.
 

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