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This reminds me of one time about 20 years ago when my refrigerator went out. It turned out to be a $27 relay. The guy who fixed it said it was common for less scrupulous repairmen to say the compressor was bad and offer to sell the person a good used refrigerator and to haul the old one away. They would then fix the relay on that one and sell it at a tidy profit to the next sucker whose relay went out. He said his mother had been scammed that way when he was on vacation and he found out about it when he went to the guy's shop and spotted his mother's refrigerator, repaired and for sale out front.

If the salesman knows how to fix the old Kirbys, which he most likely does, then he can probably make a pretty decent side business out of selling the repaired ones to an entirely different market segment. People who would look on eBay or Craigslist to buy a used Kirby probably wouldn't have the cash or the inclination to buy a brand new one. I know I would fall into this category.
 
Well,

I'm not a "Kirbylover", BUT..... if anyone WANTS to lay out that kind of cash.... go to it. But, ANY vacuum that can cost that much should be fixable.. those 2 certainly could be. They should be built to last, and, I presume are. It does seem a bit odd that a repaiman of anything would have abrand new model in the truck, ready to sell.
Remember Hoover's old ad?..... "You might never need to buy a new one again". Nowadays, that's not a problem. Again, it's neither my vacuum nor my money. But, to pay that much for a cleaner..... perhaps the same things will go wrong on the new one.
But, who am I to tell anyone how to spend $?
 
To each his own Dan. But when I hear "grandma", and "unfixable" Kirby, that resulted in the purchase of the new Avalir, I KNOW there has been some lying involved, and that upsets me. I have no problem if "grandma" loves her new Kirby, and I'm glad she does, but "scraping" the "trade in" Kirby is NOT what they do around here (SoCal). I don't know where you are, and your friendly distributor might be a saint, but I live in a different environment, where lying and scams are the flavor of the day in many businesses, not just vacuum cleaner sales. This irritates me very much.

I honestly doubt that ANY Kirby is "scrapped" because it has broken fill tube and/or damaged cord. The statement "there is nothing that can be done with the old ones" in the OP, is absolutely a LIE, and that is what I responded to. I KNOW how simple these machines are, and I KNOW the prices of the replacement parts, and I am not in the Kirby business. "Friendly repair man" should have advised the grandma about what can be done, and how much time/money it will take, but as we all know......"repairmen" do not carry new Avalirs with them on the service calls, which this wasn't to begin with. It was a sales call under guise of a service call, and grandma was lied to.

That's all I reacted to. I am not bashing Kirby in any way. I love them, and I own five of them. I also owned two car dealerships in the past, and I know that not all car salesmen are douchebags,.......but MANY are (same with Kirby "distributorships").

Over and out.
 
Very well

put. Yearsago, my late's father's friend , an Electrolux dealer, stopped by to look at our cleaner, which needed to be serviced. It was a Hoover 67. He began telling my mom, "You don't want this serviced, do you know how much better an Electroluc would clean this place? I have one in the car, I'd love to show you"... Nedless to say, the Electrolux stayed in the car. He took the Convertible, put in a new bulb, greased the motor and dropped it off.
 
Hi,

<span style="font-family: book antiqua,palatino;">George, </span>


<span style="font-family: book antiqua,palatino;">I'm sure you and your grandma will be very happy with the new Kirby Avalir. I'm very happy with mine.</span>


 


<span style="font-family: book antiqua,palatino;">James
smiley-smile.gif
</span>
 
Daniel

You know what they say about those who assume ...

Just because you have lived a life where every one scams doesn't mean the whole world is one huge scam .

I am in NJ and my KIRBY guy is a saint he has been in business 39 years selling KIRBY vacuums and has a huge customer base ZERO complaints . Many people see a new vacuum they want it that's how the world works yes they are built to last a lifetime but most consumers want the newest one out .

I don't remember George saying his grandmother got taken advantage of they LOVE their Avalir , too many chime in with nasty remarks about being taken advantage of over a KIRBY sale and all I read was how happy George and his grandmom are .

Of course there are scammers every where but this is a happy story about a wonderful KIRBY Avalir purchase . Let's not turn this happy story into something it's not many people only look at the bad side and NEVER the good side . I only care that they continue to purchase KIRBY and are happy lifetime customers .

Congratulations again George and your grandmom enjoy your new KIRBY for a lifetime or until you decide you want a new one .

HOOVERLOVERDAN / Kirbyloverdan
 
You are correct Chris but I guess the bottom line is George's Gran is happy with the Avalir but I'm sure the service guy is rubbing his hands with glee! :-)
 
It does depend on the sales rep. My G4 came with the sales paperwork and that was £1000 new in 1994. My mother in law paid £1600 for her ultimate G. I've seen them go as high as £2200
 
If you are not the original registered owner of a Kirby, the rebuild charge is a flat $350 plus shipping. What you get back is for all intents and purposes a brand new polished vacuum. Kirby goes through every part and anything that is amiss is replaced with new parts. I don't know what the charge is for original owners but it is less than $350. It's a great deal really. Go buy a beater at a thrift store for $20, send it to Kirby and $350 later you have a new Kirby.
 
We need to agree to disagree here Dan. I am not assuming anything. I read the OP correctly.

IF I read the following: "Repair man said he could take these two in, and for "X" amount of $$$, he would return them in "X" amount of time, in "like new" condition. And at that point grandma said: Naaah, just give me the new one, I'm ready for it." I would say: "Bravo! Congrats on the purchase of an awesome vacuum."

Since repair man said: "There is nothing I can do with these, and I happen to have a brand new Avalir in the van", I concluded (not "assumed") that he was lying, because I KNOW that the old ones CAN be fixed (and most likely WILL be), by the "friendly repair man" or someone else.

That's all. I know that YOU know (you are not "Kirbyloverdan" for nothing!) that ANY Kirby CAN be fixed, and that the parts for ANY repair are about 1/100 of the purchase price of the new. If grandma has a lot of money, and needs to have "the latest and the greatest" out there (I think not, because she kept Heritage for appx. 30 years, and G4 for appx. 20 years), more power to her, and no harm done.

I read the OP as another successful coercing tactic, to force a less knowledgeable individual into purchasing something he/she doesn't need ("wanting", and "needing" are two different things as we all know!).

If someone calls for Kirby repair at home, and ends up giving away TWO Kirbys for a new one (plus untold number of "Benjamins"!), because the old ones "can not" be fixed, that certain someone is being straight out lied to, regardless of what anyone says.

Water under the bridge, I guess. Grandma is happy with her new machine, and we should all be happy for her, I agree on that. And knowing what YOU know, I'm sure you can agree that this lady was lied to by the "repair man".
 

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