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You are correct Chris but I guess the bottom line is George's Gran is happy with the Avalir but I'm sure the service guy is rubbing his hands with glee! :-)
 
It does depend on the sales rep. My G4 came with the sales paperwork and that was £1000 new in 1994. My mother in law paid £1600 for her ultimate G. I've seen them go as high as £2200
 
If you are not the original registered owner of a Kirby, the rebuild charge is a flat $350 plus shipping. What you get back is for all intents and purposes a brand new polished vacuum. Kirby goes through every part and anything that is amiss is replaced with new parts. I don't know what the charge is for original owners but it is less than $350. It's a great deal really. Go buy a beater at a thrift store for $20, send it to Kirby and $350 later you have a new Kirby.
 
We need to agree to disagree here Dan. I am not assuming anything. I read the OP correctly.

IF I read the following: "Repair man said he could take these two in, and for "X" amount of $$$, he would return them in "X" amount of time, in "like new" condition. And at that point grandma said: Naaah, just give me the new one, I'm ready for it." I would say: "Bravo! Congrats on the purchase of an awesome vacuum."

Since repair man said: "There is nothing I can do with these, and I happen to have a brand new Avalir in the van", I concluded (not "assumed") that he was lying, because I KNOW that the old ones CAN be fixed (and most likely WILL be), by the "friendly repair man" or someone else.

That's all. I know that YOU know (you are not "Kirbyloverdan" for nothing!) that ANY Kirby CAN be fixed, and that the parts for ANY repair are about 1/100 of the purchase price of the new. If grandma has a lot of money, and needs to have "the latest and the greatest" out there (I think not, because she kept Heritage for appx. 30 years, and G4 for appx. 20 years), more power to her, and no harm done.

I read the OP as another successful coercing tactic, to force a less knowledgeable individual into purchasing something he/she doesn't need ("wanting", and "needing" are two different things as we all know!).

If someone calls for Kirby repair at home, and ends up giving away TWO Kirbys for a new one (plus untold number of "Benjamins"!), because the old ones "can not" be fixed, that certain someone is being straight out lied to, regardless of what anyone says.

Water under the bridge, I guess. Grandma is happy with her new machine, and we should all be happy for her, I agree on that. And knowing what YOU know, I'm sure you can agree that this lady was lied to by the "repair man".
 
Max is right.

And, I'm not even a Kirby guy. I know people who have that service.. if you are the original owner nad have the paperwork,it's a nominal fee. it's a drop in the bucket compared to a new one. But, again, if one wants to spend on a new one.... have at it.

Last year, at the convention, the club sent a 1961, (I believe)Sanitronic back to Kirby for a rehab, and then raffled it off. It was a great looking machine. But, not being a Kirbylover, and not being the one to lay out the finances...... I too, hope both of you enjoy your purchase.
No one should bash, in here, or elsewhere..about cleaners, cleaner owners, etc.{enough said about that}
 
At least you are happy with your purchase!

In the end, you did what you wanted to do and we can't argue with that. I cannot say that my PERSONAL experience with Kirby dealers is all that great. In my city, the Kirby dealer is insulting, rude and greedy. He questioned me for looking for parts for my classic. He put down the machine and started a sales pitch. At least in my area, they don't care about your old Kirby, they just want you to buy a new one, and trash the old one. I refuse to go there for anything.
 
Someone said: "I am in NJ and my KIRBY guy is a saint he has been in business 39 years selling KIRBY vacuums and has a huge customer base ZERO complaints . Many people see a new vacuum they want it that's how the world works yes they are built to last a lifetime but most consumers want the newest one out . "

How in the world would you know whether there were complaints?
 
Well Jeff

I am that "someone" you are referring to .

I know this fact because I have been purchasing all my NIB KIRBYS from him for over 20 years I am sure you have seen them in my "extensive collection thread" you know the longest thread in VL history .
My saint KIRBY guy has many awards from the KIRBY company regarding customer satisfaction .

I realize I must get out the crayons and construction paper sometimes if I do not spell out every thing in detail .

I hope this answers your question Jeff enjoy your day .

Kirbyloverdan / HOOVERLOVERDAN
 
I'm sorry Dan, I misread your post. I'm sure you have zero complaints about your beloved and saintly Kirby man. I'm sure he's a top guy for you. I'm so sorry that you had to spend your time on this post instead of your own special collection post. Please get back to your Collection post and start posting pictures of your extensive collection.
 
And

<span style="font-family: book antiqua,palatino;">that's what matters. I love mine lol.</span>


 


<span style="font-family: book antiqua,palatino;">James
smiley-cool.gif
</span>
 
I want to see the new multi surface cleaner

I was never a fan of Kirby's renovator, so it will be interesting to see the redesign.  
 

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