I will NEVER use vcp again. I've been with them for a long time and i've over looked the constant mistakes in my order ive over looked the fact they never refunded me $90.00 they owe me for a motor I returned, i've even over looked the fact that they screwed me when I had to turn in a Thermax warranty issue that NEVER got resolved, but I finally had it when I caught them in a few lies about why none of this stuff was resolved I found out after I was told by the GM that he never got the info then I caught him in a lie as well. Long story I don't want to go into it. I even had another collector deal with them (using my account number) to see if I was crazy and he went through the same crap. They NEVER get the order right they argue with me on parts when they are the ones who are wrong (example) I orded a cloth bag for a Compact, they told me compact didn't have cloth bags. After 10 mins of arguing about it they finaly said to me, look compact is a canister they DON'T have a cloth bag. I hung up this dumbass thought I wanted an upright zippered bag for a compact. I could go on but you get the point.