Aerus Lux Guardian Platinum

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nycwriter

nycwriter

Well-known member
Joined
Dec 30, 2012
Messages
686
Location
New York City
After the Aerus dealership closed its 23rd Street store in Manhattan (most convenient to me), I did the schlep up and over to the Upper East Side location (77th and York -- OY!) to finally test-drive the Guardian.

LOVE it!

What really impressed me is when the guy took me into the back room and showed me all the vacuums they took in as trade-ins just over the past month. I counted about 50 (yes, FIFTY) late-model Mieles whose motors had burned out, as well as dozens of Dysons, standing like sad and tired sentries, lined up against the back wall.

Anyway, the price they quoted was $2100.

Good deal?
 
Are you sure the motors on the mieles were burnt out? I once sold the trade ins for a Kirby dealer, and nearly all of the vacuums they received were working. At most, the machines needed about 30 min of cleaning and a new belt.
 
Ha Matt , maybe it is because prices for everything are high in NYC , but 2100 is kind of high. You should be able to pick one up from most aerus Electrolux dealers for under 1700. Maybe your guy with all those trade ins doesn't need to discount at all, but I am surprised he let you walk.
They are great machines those. Love mine
 
Matt

$2100 seems rather steep to me as well. I bought mine for under $1000, I do understand things cost more in NY compared to eastern Kentucky but that does sound steep!
 
"750 to 2100 dollars for the same thing"

One of many things that have changed was the Electrolux one price policy that meant that anyone,anywhere paid the same price for the same Electrolux at the same time.There could be trade in allowances,commercial discounts or close out models at reduced price but as Electrolux was company owned from factory to branch to salesman to customer it was always the same pricing.The vac is still great but as above the new pricing makes you wonder.
 
Wholesale/Retail prices

There is a HUGE markup on premium vacuums. Example: the new Rainbow E2 (Onyx) cost $650 to the distributor. Who in turn sells them to a sub distributor for $1000 (which is what I pay). They are then sold to the 'area distributor' for $1300. After the salesman's commission is added in, plus the cost of the financing, commission to the girl who sets the phone appointments, to the training manager's commission, the price ends up at $2400. For a $650 vacuum (and Rexair is making money on the $650 wholesale price).

Another example: a Kirby distributor whom I know very well, pays $550 for a new Sentria II. Anything he sells it for over the $550 is profit.

If a new Aerus Platinum costs $750 at wholesale, the distributor is free to mark it up as high, or as low, as they wish. As independent franchise stores, their prices are never set in stone any longer. The huge cost of running a sales office in any particular area is reflected on the retail price. The Commission schedule is different for different salesmen as well, again, affecting the retail price.
 
luxman107, I realize this is an old thread, but I am looking to buy the Lux Platinum and am wondering if you can put me in touch with the Aerus guy in Orlando who can sell it to me for a competitive price. I clicked on your profile but it is not displaying your email address. I was just quoted $2300 less $500 "rebate" less $200 trade for my Renaissance machine.

Thanks.
 
Need help to find good deal on Lux Platinum

I badly want to buy the amazing Aerus Lux Guardian Platinum, but the rep who came to my house today (Boston) said it´s $3,500..! His demonstration was impressive, he was very nice, and I fell hard without doing my regular research before making such a big purchase. After reading this Forum of experts, I now feel like a fool.

He offered $2,550 for his demo model with a small dent in it and cash payment, threw in the $900 Lux Guardian Angel air purification system (came as a freebee with any Aerus purchase), 12 bags, and a $90 replacement of the electric cord on my old Electrolux Limited Edition - and then added $150 MA sales tax. This was after he called his area manager to get an okay on such a "generous" deal, just like the car salesmen do.

I have learned a lot by reading this blog AFTER the sales rep left and now I feel ripped off and would like to cancel. It´s not a good deal, is it? I can live without the air purifier (also impressive and I would hate to return it) but I want the vacuum. Somebody in this forum mentioned a sales agent in FL that would be able to offer a better deal. Would you please share his contact or another contact info with me? I can be reached at [email protected] by email. Or should I start calling around to different Aerus offices?

I am totally impressed by what this expert Forum has taught me about this machine and others as well (and your passion and enthusiasm for vacuums), and this is the vacuum I want. Being Swedish, I have had Electrolux vacuum cleaners all my life (ever since salesmen in Stockholm a long time ago were told to actually jump on the machine to demonstrate how strong the canister body was - seriously!) and I would love to have an Aerus Electrolux even though it´s no longer Swedish or even Electrolux. It´s simply an incredibly impressive vacuum cleaner but I will cancel my purchase of today and look for a better price.
Thank you for any advice!
Margareta
 
If the Aerus guy came to my place and quoted $3500 for his vacuum-I would have shown him the door-guess could ask if a maid came with the vacuum!Honestly--I could buy 3 Kirbys for that price or even 2 NSS M1's for that price.The machine sounds nice--but the list price is WAY-WAY too high!!!
 
Platinum price question

Is it correct that there have been three revisions of the Platinum since it came out here in the US (loud motor, no accessories included, control board issue, leaking bags, etc) and that today, the Platinum is only sold with all accessories included and all problems fixed?

Are vacuum and bags still not made in Virginia?

Are the low prices ($750-$1,500) I have seen here on the Forum possibly for earlier but still-in-stock versions before the revisions, and are they for canister only without the beater bar, side-kick, etc?

I so appreciate how helpful and friendly this forum is and I have received a couple of responses already. This is very helpful in making my decision regarding trying to negotiate a better deal with my sales rep, or cancel the purchase and buy the vacuum elsewhere. Without you guys, I would not even have known about the 3 day cancellation policy since it was never mentioned....! I missed seeing it at the end of the contract, and I did not receive the cancellation forms that were supposed to be included.
Margareta
 
They was a change to the mother board which my dealer but in a new mother board for me at no charge. There is no older stock. Any unit you get now will give you the latest and greatest. . The Change to the motor for quietness was to the power head, not the canister itself.. All the tool accessories always did and still come with the the aerus Electrolux canisters
Good luck. It's a great machine
 
You don't know how to shop. Type into your browser "Aerus Lux Guardian prices" and see what comes up. It looks to me to be a $1200-$1300 vacuum. Shop around, grind the store to reduce the price and if they won't meet your price, walk away. Americans are so afraid to bargain hard, but the rest of humanity haggles price. In Asia merchants do not respect you if you do not try to grind their prices down, and the same is true of Asian descent merchants in the US. I have a Chinese fiancee and she has taught me a lot. We never pay full pop or what the price tag says. Patience and persistence is the key. Don't be afraid to walk away. you will eventually get what you want at a price you want to pay. Also, don't be afraid to prowl eBay. Again, be patient and know, and I mean really KNOW, what you are shopping for. In time you will find what you want often at amazing prices. I found a new Windsor Sensor this way at half the listed price.
 
Margareta

That Boston Aerus rep is not playing by the rules or with any integrity. MSRP from Aerus for the Platinum is $2199. Minimum advertised price is $1799.  A lower price is possible and not that difficult to get. I always sell them below $1799, I am not allowed to say how far since we aren't supposed to ever post anything other than MSRP online. The Guardian Angel MSRP is $599, 12 Bags MSRP $26.99 and the cord repair would have cost ~$45 at the franchise I work at.


I would have sold you the whole thing for less than $1799, overhead is higher in Boston, but the pricing should have been closer.


 


With canceling your contract, you very well may be able to get pricing from the same franchise much closer to where mine is.
 
Victory!

Thanks to all the good advice from kind guys in this Forum (by email and phone), I was armed with good facts and could speak like a proud Vacuumland Forum member when I contacted my actually very nice rep today.

He had only worked 8 months for Aerus and has now thanks to you gone through "Vacuumland boot camp" armed with much better knowledge for which he is truly grateful, being at heart an honest and ethical man in a new job.

He and his manager have now re-considered, apologized, and given me a MUCH better price on the combo of the Platinum, Angel and cord repair. A refund check will be in the mail tomorrow.

I am very happy and can´t wait to enjoy my two new amazing gadgets :).

Because I didn´t have to cancel the purchase, I now have a good relationship for the future with an Aerus rep in my area. He and his manager have learned a lot from this experience. In addition, I will soon be able to recommend Aerus Lux Guardian Platinum and my rep to all my MA friends, and I have found other good and friendly reps around the country to recommend to friends in other states.
Thank you!
Margareta
 
Information is a wonderful thing to have. Thanks for updating us and congratulations for working it out with the rep and Manager.
 
Ok, I am reading all this great info. I want the new aerus, but what should I pay. I don't want to pay retail. Do you think I can get it for $1000-$1200 all in? I never know how much I can negotiate.
 
Aerus Electrolux Guardian Platinum

If you want a Guardian Platinum at the best price call Don Martin 877-816-6861
 
The GP really irks me still. I want to like it, but it runs with no bag/the door open, it doesn't shut off when the bag is full, and it doesn't look anything like a classic Electrolux (not that the Renaissance series did either, but hey!). If it didn't come with an Aerus power nozzle, wand system, and combination floor tool, I'd say it wasn't an Electrolux at all. Are they really so broke that they couldn't design their own vacuum?


 


Don't get me wrong, I love the brand, and the GP is a fantastic machine that's got most of the features that the brand really needed to compete in the high-end market, but I just wish it was an assembled-in-the-US, all-Aerus product instead of having so many different creators. I'd like it more if either A) it looked like it does but RAN like an automatic Electrolux, or B) if it lacked the traditional 'lux automatic features but LOOKED like an Electrolux. As it stands, I find it no coincidence that this vacuum from another mother has had uncharacteristic problems for Aerus products, but hopefully they've got them all worked out, and maybe the profits from this Frankenstein beast will enable Aerus to design a new product in the future that's all their own.
 
DJub85, your critique of the Guardian Platinum has piqued my interest. How is this vacuum not US made and how is it not an Aerus design? If not US made, where? And who designed it for Aerus?

Looks are a personal thing I guess and I haven't seen one in person much less use one in my home, but judging from photos of it I think the GP is the best looking Electrolux/Aerus vacuum ever. As for the bag door and full bag interlocks you complain about the vacuum lacking, all I can say is fabulous. I dislike these nannies intensely. I think I know how to operate a vacuum without harming it and all they do for me is fail and make the vacuum needlessly expensive to maintain. Get rid of them, keep the machine simple.
 
The Guardian Platinum is a joint venture between Aerus and Lux International. It was co-designed and developed. It is manufactured in the EU, except for the hose, wands, tools and PN which are made in Bristol VA and the SideKick III made in Asia. The Aerus unit is slightly different than the Lux International model. Different LCD screens, some controls, hose, wand, PN and tools (which are shared with it's Tri-Star cousins, also owned by Aerus Holdings LLC.) The Aerus model has also had a few changes made since introduction. It will not run without a bag, the door won't even close without a bag - unless of course you hold down or jam the mechanism. It does not shut off when the bag is full, there is a light that comes on. I don't believe that Aerus would have developed a vacuum this good on it's own in the time frame. Joe Urso did not intend to keep Aerus as a going concern when it was acquired, he has evolved from a raider/asset stripper to a manufacturer of products, give it time and watch what happens. Things should be getting more interesting in the not too distant future.
 
<a name="start_20745.292927"></a>DesertTortoise,


 


Aerus's website clearly states that only the Legacy and Classic are assembled in the USA. The GP was "designed in the USA" but it is not made here. See my screenshot if you don't believe me.


 


Also, it's widely known that the Guardian Platinum is sold by other companies in other countries under various names:


 


--There's the Sauber Intelligence in Austrailia -- http://www.sauber.com.au/


--There's the Lux Intelligence in Europe -- http://www.lux-deutschland.de/produkte/gesundes_zuhause/lux_intelligence_royal/


 


My understanding is that the Guardian Platinum/Lux Intelligence/Sauber Intelligence was a collaboration between Aerus and Lux International AG.


 


I have no idea who was the primary designer, but I'll tell you this--there's an older version of the Intelligence that Aerus never sold (my 2nd picture). That machine is clearly closely related to the current Guardian Platinum at least on a visual level, and that machine had nothing to do with Electrolux/Aerus. This leads me to believe that the Guardian Platinum is more the brainchild of Lux International than of Aerus.


 


Aerus added their own motor, their own electronic controls, their own wands, hose, power nozzle, and accessories. Is it a real Aerus? Sure. They were somehow involved in its creation. Is it 100% Aerus (like the Legacy and Classic)? Nope. And that's why I have reservations about it... it's just not the same, and it doesn't pretend to be the same type of product that Aerus typically makes.


 


I'm not doubting that it's an awesome machine. It's far more advanced than anything Aerus has ever sold, and it's exactly the modern/high-end vacuum that Aerus needed to compete against the others on the market. To that end, it's doing exactly what it was supposed to do. But it's not an all-original Aerus product, and that's my only beef with it. If Miele suddenly gave Aerus a new vacuum to rebadge as their own, no one would run to it yelling "hero!" for saving the brand. And I'm similarly disappointed that this 1/2 Aerus product that does little to pay tribute to the company's rich styling history is the new "hero" for saving the brand.


 


Edit: I didn't realize that new GPs now have a bag lockout and a full bag light. The model my Aerus dealer demonstrated for me in April ran with the door wide open. I was told these two classic 'lux features were gone. I read some faulty info, and for that I apologize.


 


(And as a side note, there are TONS more things to go wrong with the GP than the bag lockout and suction control that you seem to dislike so much. The bag lockout and suction control on a classic Aerus product are cheap to fix. The electronic controls on the GP? I doubt it. If you really prefer to "keep it simple," then I'm not sure why you prefer the complex GP over the much simpler Legacy and Classic).

[this post was last edited: 8/11/2014-13:40]

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