Advice, looking for the BEST canister (Unhappy w/Miele)

[GM1982]

Futhermore,

If you can wait and have the time to explore vacuums and wait to see what will come as new models that's a good idea. I do the same thing with cars and cell phones, my other interest. Subscribe to magazines, online forums, etc... But for now, as far as the high end brands go, I think Riccar/Simplicity is still in transition, trying to onshore its manufacturing and getting the "Made In USA" slogan to alter consumer choice against Miele. Rainbow and Kirby seem to be a direct sales mainstay. Aerus seems to be coming back out of slumber, becoming a solid vacuum cleaner. I think both Miele and even moreso, Sebo have solid product lines made in Germany. Not perfect, but they have a solid business strategy and understand how to build and market an easy to use reliable vacuum. Most of all, they are more readily available and found in vacuum stores and online.

 

[kirbyloverdan]

George

you seem to be very unaware of how Aerus works .This is how Aerus operates you call the 800# and a Salesman will deliver your purchase of any part , bag , filter ect. for FREE .


 


No other brand like Miele & Sebo will do that , it may seem very 80`s to you but thats how Aerus/Electrolux has operated since day one and thats what their customers love and continue to purchase Aerus products because of excellent customer service .


 


Dan

[this post was last edited: 2/6/2013-11:15]

 

[nycwriter]

Good point, Dan ...

... Point-and-Click buying on the Internet may be convenient, but it's in the realm of companies that gave up on customer service a looooooong time ago, and have embraced the Internet as the way to completely dehumanize sales.

 

[GM1982]

Dan

that's incorrect, that is how Aerus should work, but it doesn't! I called the number and salesman came over to deliver bags, hepa filter and clean sweep chips for $80.... Totally not free! never heard of such thing. If that was true, I bet there would be a many more people owning an Aerus vacuum

 

[kirbyloverdan]

George

you are not understanding what I am saying . They will not give you free products , the delivery of the items are free . You are playing with me I am sure because no one would ever expect to get free products . You can not be serious thinking a company would give you free bags filters and clean sweep chips for free . Please tell me your are joking George .


 


Dan

 

[nycwriter]

Good point, Dan ...

... Point-and-Click buying on the Internet may be convenient, but it's in the realm of companies that gave up on customer service a looooooong time ago, and have embraced the Internet as the way to completely dehumanize sales.

 

[GM1982]

re-read what you wrote prior... you made it sound like you get the supplies for free.... of course delivery would be free, why wouldn't it? But, no, I did not think the supplies would be free- I know you have to pay for them. I realized your typo... I still think you should just be able to go on the website and order your supplies and have them shipped, that's my opinion. I don't need a salesperson to come over to sell me parts, just a fed ex box is good

 

[kirbyloverdan]

Well George

anyone who knows Aerus / Electrolux know that the products ordered are delivered the same day in most cases which I prefer over fedex .


I had to correct my last post because you did not understand me but Matt knew exactly what I was talking about with out the correction . I will have to remember in the future to add as many words as possible to make sure what I write is understood by everyone .

 


Dan

 

[smith]

Fed Ex

I know at my store we offer Fed Ex shipping if you do not want the supplies delivered by a rep. Most people choose the free delivery because they also get a free service check while we are there. I cannot speak for other locations but I would imagine they would ship also.

 

[GM1982]

The sarcastic humor is always appreciated...its an appliance chat board, geez! relax.... anyone can comment and add to the chats. I like Aerus, but its ass backwards...

 

[kirbyloverdan]

George

it`s not sarcasm I am very passionate about vacuums and I am trying to teach you about Aerus which seems like you dont understand how the company works . Aerus has been run that way since day one and the customers love that . If they didnt like the way Aerus operates they would have been out of business years ago . You are a very rare person not liking Aerus`s excellent customer service .


Thats why there are many other brands out for you to purchase hopefully you find a brand that will please you . Good luck


 


Dan

 

[GM1982]

I understand where you are coming from, and see you know a lot about vacuums and Aerus in particular and respect that, however, I seem to have creative ideas for the direction of Aerus's future, rather than the diehard ways. ( What is the demographic for Aerus? Do you know? ) As a customer, I do not consider the customer service of Aerus "excellent" by any means. Maybe in your region it operates much better. Like I have said before, I like Aerus and want to continue to own their products, but I am on the fence in regards to the fit, finish and quality of the overall product. I think there are other brands that surpass the upright and most of the canister line of Aerus. The Platinum is the only exception as I have tried one out last week and like it a lot. Their air purifiers are basically a re-bagged Blue Air that can be purchased for less online.

 

[ctsooner]

how do they figure out what store will deliver

to you when ordering things? Just curious more than anything. I assume they have territories that are figured out and all. Can you just call the shop of your choice? What is the range they'd deliver do you think? I still keep thinking I may sell the Sebo eventually and get the TOL Lux, but I'd want to chose who services it etc...

thanks

 

[kirbyloverdan]

Peter

you just call your local store or store of choice .


 


Dan

 

[cue003]

@ctsooner, that Lux Guardiam Platinum is calling your name. it seems to be on many people's minds. Let me know if you decide to sell your D4 for a good price.

 

[GM1982]

If your going to sell the Sebo D4 for the Lux you should do it sooner rather than later before its gets those signs of useage or scratches. I think the Sebo is a great vacuum, but if you were to get the Lux figuring you might score $500-600 selling the Sebo, you would still probably have to fork up another $600 or so for the Lux. I think that's a lot of money for gaining maybe one or two more minor features over the Sebo

 

[georgect]

What are the minor features gain...

George, what features would one gain with the Sebo D4 over the Aerus Platinum?

 

[GM1982]

George CT

I think that's a lot of money for gaining maybe one or two more minor features over the Sebo.

Re-read my statement... (over the Sebo) An electrified mini turbo, LED headlights and rubber hose if you really want to count that.

 

[ctsooner]

You guys are most probably right about switching

I do love the Sebo and it does a great job. I will be staying with the Sebo and if newer, better, smaller machines start to hit the market in the future, I'll make a decision then. I have a strong feeling that Riccar/Simplicity will be coming out with an incredible model and that will push the others even further.

 

[georgect]

I hope so Peter

I'm really hoping Riccar/Simplicity will fulfill all my wants and needs in a vacuum but I want it full sized with full sized accessories (along with long cord, hose, on board attachments).
I can't wait to see what they've come up with. I'm keeping my fingers crossed.