Which one?
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eurekaprince
Well-known member
Miele all the way...they perform a lot better than the other two and are usually less expensive and quieter too!
nycwriter
Well-known member
I just bought an Aerus ...
... Lux Guardian Platinum.
LOVE it.
It was a choice between that and the top of the line Miele (something-Q). I was much more impressed with the Aerus than the Miele. The hose on the Miele felt cheap and plasticky. And in my opinion the Aerus is much quieter. Plus the personal service can't be beat: for servicing, replacement bags, etc., the dealer sends someone directly to your door!
... Lux Guardian Platinum.
LOVE it.
It was a choice between that and the top of the line Miele (something-Q). I was much more impressed with the Aerus than the Miele. The hose on the Miele felt cheap and plasticky. And in my opinion the Aerus is much quieter. Plus the personal service can't be beat: for servicing, replacement bags, etc., the dealer sends someone directly to your door!
blackheart
Well-known member
Riccar
My riccar 1700 (2nd to top of the line at the time) outcleans my Miele Silver moon (which was also 2nd to TOL from my understanding) with the SEB-236
Beyond carpet cleaning performance the cost of supplies is much cheaper for the riccar with a 6 pack of genuine bags for 16.95 and a 4 pack of genuine miele FJM bags for about 20.00 hepa filters are about 32 for the riccar and 50 for the miele
The hose length of the riccar makes it easier to use for above the floor cleaning and makes it less likely to "ankle bite"
My riccar 1700 (2nd to top of the line at the time) outcleans my Miele Silver moon (which was also 2nd to TOL from my understanding) with the SEB-236
Beyond carpet cleaning performance the cost of supplies is much cheaper for the riccar with a 6 pack of genuine bags for 16.95 and a 4 pack of genuine miele FJM bags for about 20.00 hepa filters are about 32 for the riccar and 50 for the miele
The hose length of the riccar makes it easier to use for above the floor cleaning and makes it less likely to "ankle bite"
I've had a Miele Capricorn and now have a Aerus Guardian Platinum. I much prefer the Aerus. It is very quiet, great filtration, powerful suction, 15 year warranty and has full size above the floor tools as opposed to the mini tools on the Miele.
Gary
Gary
nycwriter
Well-known member
Yeah!
"and has full size above the floor tools as opposed to the mini tools on the Miele"
What's up with those little toy-sized tools?
"and has full size above the floor tools as opposed to the mini tools on the Miele"
What's up with those little toy-sized tools?
vackid
Active member
Here's my perspective on this, as a vacuum store owner.
Riccar: The Immaculate and Impeccable are the best canisters Riccar has ever made. They're powerful, convenient and are Made in the USA. As someone mentioned, they are cheaper to maintain than a Miele, although the Riccar H bags are smaller than the Miele G/N bags. The Riccar hose is made out of a great material although something to keep in mind is the Riccars have a total control hose, meaning that the hose must be attached for the machine to operate. This feature makes the unit very convenient to use as all the controls are built right into the handle, but the downside to this is that if that hose ever goes bad (Circuit board inside the handle grip) your unit will not operate and you're looking at around 200 dollars for a replacement hose. The tools are in fact full sized but the tool that you're going to use the most is stored on the wand itself and tends to fall off whenever you're cleaning under beds as the carpet will grab it and pull it out of it's holster. The dusting brush stored inside the hood is attached at a weird angle and the bristles are very stiff horsehair. When I had an Impeccable at home, the only tool I ever used was the 3 in 1 tool stored on the wand. The Power Nozzle does have replaceable bristles and it agitates the carpet extremely well, one thing I have noticed is because the brush sweeps the dirt to one side, while the dirt intake is in the middle, things like sand or rock salt pellets tend to be swept to one end and flip around inside the nozzle cavity instead of be swept right into the suction path.
On the downside to these machines, they're HEAVY. The machines have a double casing and it makes them much heavier to move around and lift up and down the stairs. Another downside is bags are smaller than the Miele GN and they're only 3 ply while the Miele is 9 ply. The Riccar bags are packaged 6 to a pack, while Miele is 4 to a pack, so maintenance costs will be about the same. The Riccar Impeccable and Immaculate are also an older designed when you compare them to the Miele's, especially when the machines have the same casings as the original 1700 canister launched in the early 2000's. With that being said,the newer canisters have FAR less issues with circuit boards, power head necks, hose splittings and motors. The differences are night and day.
I haven't used the Guardian Platinum yet so I cannot make a comment on the machine. My problem with all door to door companies is getting service and supplies. Rainbow has it right, where there are warranty stations and distributors to take care of the customers. We see it everyday with Kirby dealers, where customers bought their machine, it's 2 years old, needs warranty work and they cannot find the person who sold it to them. I'm not saying all DTD dealers are like this, but you have to remember that when you buy a Riccar or Miele, you're backed by dealers nationwide and in most towns. For example, We have another Miele dealer 25 minutes from us, so if there is any issue with either party, our customers will still be taken care of.
Miele: I'll start off by saying Miele is our #1 selling upright and canister. If you pick up a copy of Consumer Reports for 2013 or 2014, You'll see Miele rated in the top 3. Miele S7 Twist is also on the Hot List for 2014 by Consumer Reports. Do I agree with Consumer Reports? Absolutely not, they rate Miele S7 uprights at different airflow levels,even though they all have the same motor, which makes no sense. But there are many customers where the only thing that trumps Consumer Reports is the bible itself. I absolutely love the new S8 Canister, it's the lightest out of any of the machines in comparison here, they all come standard with electronic power adjustments on the unit with +/- buttons on the machine, but on the UniQ, they're on the handle itself. Something worth noting is the fact that Miele produces most of their own parts,unlike other manufacturers who purchase circuit boards off of the open market, Miele makes their own so there is a level of quality with their electronics that are second to none. Our two best selling units, The S8 HomeCare (only available at a local dealer) and the Marin, the most convenient thing is the customer can choose whichever power brush they prefer so you can customize it to your individual needs. The SEB236 in my opinion, is the best power brushes on the market. It's quiet, has LED headlights (Not incandescent, Wont burn out) and automatically shuts off when it's raised so you never have to manually shut it off when you're moving a piece of furniture or pausing for a moment. I have a 236 at home and it removes pet hair on the first pass and there are no carpet lines left in the carpet, just perfectly groomed carpeting. On the hose itself, there are two swivel necks at the handle end, allowing the hose to move behind you effortlessly and doesn't become tangled up. The reason the machine end doesn't have a swivel in it is so when you're pulling it, it only goes the direction you want it to. If it swiveled, when pulling it straight, if the hose was at an angle, it can swerve to the right or left. Miele hoses are made in Germany, not made by Plastiflex in Mexico like some others on the market. On all of the S8's you have 6 different suction settings. On the Alize, Marin and UniQ there is an additional setting called automatic, which uses a pressure sensor to detect when you seal down to a plush surface (Plush carpet or area rug) and automatically lowers the suction power. When you go back to a smooth surface (hard floors, low pile plush carpet) the motor speed increases. It's really a neat system. All of the S8's feature a one touch cord rewind (You don't have to stand on the pedal like most machines). On the Marin, UniQ and Alize, there is an automatic shut off when you dock the floor brush in the parking slot. The S8's feature natural bristles on their dusting brushes, the best upholstery tool on the market, and a small crevice tool (Before the outrage, read the cons portion to this post).
The Miele's also have the 9 layer, AirClean dust bags that seal themselves automatically. No dust in your face and the plastic collars don't bend when they get full like the cardboard collars sometimes do. Miele has recently upgraded their filtration system to HEPA 13 European standards of 99.95% down to .1 Micron. The old filter captured 99.5% down to .1 micron. Miele invented the worlds first HEPA Certified vacuum in the 90's, and then everyone else followed, although Aerus, Riccar/Simplicity and a few others have even come close to their filtration standards. The HEPA's retail for 49.95 so yes they are more expensive, but they have one of the best filtration systems on the market.
For the cons on Miele, The biggest concern we hear from people is the problem with the tools, this is something I agree and disagree with. I actually like the small dusting brushes for some uses, between the dining room chair spindles, dusting the inside of the china cabinets and because it swivels, the top of crown molding, but if you're dusting table tops or larger areas, it is WAYY to small. There is a way to combat this though, Miele makes a new larger SUB20 Universal brush which swivels so you can clean the tops of china cabinets and ceiling fans, but if you're doing a larger area, you can swivel it so you can do large area's very quickly. The small crevice tool issue is also remedied by the SFD20 Flexible Crevice tool or the SFD10 Extended Crevice Tool like found on the S7 uprights. Again,this isn't ideal because they don't store on the machine,but they are great tools that solve the problem. Now keep in mind, these machines are german, IF it breaks, it will be more than a Riccar or Eureka to fix. I'm going to put a end to the rumor that the new Miele's are not as well built as the older models. This is completely false, the S500 series are notorious for cord winder issues and the total control hoses were problems from the start. The replacement hoses no longer swivel at the handle end which fixed most of the issues. We sell A LOT of Miele's and if they come back in for an issue, it's often a abuse issue, not manufacturers defect, same as Riccar. No vacuum is perfect, but Miele and Riccar have come closer than anyone else.
Riccar: The Immaculate and Impeccable are the best canisters Riccar has ever made. They're powerful, convenient and are Made in the USA. As someone mentioned, they are cheaper to maintain than a Miele, although the Riccar H bags are smaller than the Miele G/N bags. The Riccar hose is made out of a great material although something to keep in mind is the Riccars have a total control hose, meaning that the hose must be attached for the machine to operate. This feature makes the unit very convenient to use as all the controls are built right into the handle, but the downside to this is that if that hose ever goes bad (Circuit board inside the handle grip) your unit will not operate and you're looking at around 200 dollars for a replacement hose. The tools are in fact full sized but the tool that you're going to use the most is stored on the wand itself and tends to fall off whenever you're cleaning under beds as the carpet will grab it and pull it out of it's holster. The dusting brush stored inside the hood is attached at a weird angle and the bristles are very stiff horsehair. When I had an Impeccable at home, the only tool I ever used was the 3 in 1 tool stored on the wand. The Power Nozzle does have replaceable bristles and it agitates the carpet extremely well, one thing I have noticed is because the brush sweeps the dirt to one side, while the dirt intake is in the middle, things like sand or rock salt pellets tend to be swept to one end and flip around inside the nozzle cavity instead of be swept right into the suction path.
On the downside to these machines, they're HEAVY. The machines have a double casing and it makes them much heavier to move around and lift up and down the stairs. Another downside is bags are smaller than the Miele GN and they're only 3 ply while the Miele is 9 ply. The Riccar bags are packaged 6 to a pack, while Miele is 4 to a pack, so maintenance costs will be about the same. The Riccar Impeccable and Immaculate are also an older designed when you compare them to the Miele's, especially when the machines have the same casings as the original 1700 canister launched in the early 2000's. With that being said,the newer canisters have FAR less issues with circuit boards, power head necks, hose splittings and motors. The differences are night and day.
I haven't used the Guardian Platinum yet so I cannot make a comment on the machine. My problem with all door to door companies is getting service and supplies. Rainbow has it right, where there are warranty stations and distributors to take care of the customers. We see it everyday with Kirby dealers, where customers bought their machine, it's 2 years old, needs warranty work and they cannot find the person who sold it to them. I'm not saying all DTD dealers are like this, but you have to remember that when you buy a Riccar or Miele, you're backed by dealers nationwide and in most towns. For example, We have another Miele dealer 25 minutes from us, so if there is any issue with either party, our customers will still be taken care of.
Miele: I'll start off by saying Miele is our #1 selling upright and canister. If you pick up a copy of Consumer Reports for 2013 or 2014, You'll see Miele rated in the top 3. Miele S7 Twist is also on the Hot List for 2014 by Consumer Reports. Do I agree with Consumer Reports? Absolutely not, they rate Miele S7 uprights at different airflow levels,even though they all have the same motor, which makes no sense. But there are many customers where the only thing that trumps Consumer Reports is the bible itself. I absolutely love the new S8 Canister, it's the lightest out of any of the machines in comparison here, they all come standard with electronic power adjustments on the unit with +/- buttons on the machine, but on the UniQ, they're on the handle itself. Something worth noting is the fact that Miele produces most of their own parts,unlike other manufacturers who purchase circuit boards off of the open market, Miele makes their own so there is a level of quality with their electronics that are second to none. Our two best selling units, The S8 HomeCare (only available at a local dealer) and the Marin, the most convenient thing is the customer can choose whichever power brush they prefer so you can customize it to your individual needs. The SEB236 in my opinion, is the best power brushes on the market. It's quiet, has LED headlights (Not incandescent, Wont burn out) and automatically shuts off when it's raised so you never have to manually shut it off when you're moving a piece of furniture or pausing for a moment. I have a 236 at home and it removes pet hair on the first pass and there are no carpet lines left in the carpet, just perfectly groomed carpeting. On the hose itself, there are two swivel necks at the handle end, allowing the hose to move behind you effortlessly and doesn't become tangled up. The reason the machine end doesn't have a swivel in it is so when you're pulling it, it only goes the direction you want it to. If it swiveled, when pulling it straight, if the hose was at an angle, it can swerve to the right or left. Miele hoses are made in Germany, not made by Plastiflex in Mexico like some others on the market. On all of the S8's you have 6 different suction settings. On the Alize, Marin and UniQ there is an additional setting called automatic, which uses a pressure sensor to detect when you seal down to a plush surface (Plush carpet or area rug) and automatically lowers the suction power. When you go back to a smooth surface (hard floors, low pile plush carpet) the motor speed increases. It's really a neat system. All of the S8's feature a one touch cord rewind (You don't have to stand on the pedal like most machines). On the Marin, UniQ and Alize, there is an automatic shut off when you dock the floor brush in the parking slot. The S8's feature natural bristles on their dusting brushes, the best upholstery tool on the market, and a small crevice tool (Before the outrage, read the cons portion to this post).
The Miele's also have the 9 layer, AirClean dust bags that seal themselves automatically. No dust in your face and the plastic collars don't bend when they get full like the cardboard collars sometimes do. Miele has recently upgraded their filtration system to HEPA 13 European standards of 99.95% down to .1 Micron. The old filter captured 99.5% down to .1 micron. Miele invented the worlds first HEPA Certified vacuum in the 90's, and then everyone else followed, although Aerus, Riccar/Simplicity and a few others have even come close to their filtration standards. The HEPA's retail for 49.95 so yes they are more expensive, but they have one of the best filtration systems on the market.
For the cons on Miele, The biggest concern we hear from people is the problem with the tools, this is something I agree and disagree with. I actually like the small dusting brushes for some uses, between the dining room chair spindles, dusting the inside of the china cabinets and because it swivels, the top of crown molding, but if you're dusting table tops or larger areas, it is WAYY to small. There is a way to combat this though, Miele makes a new larger SUB20 Universal brush which swivels so you can clean the tops of china cabinets and ceiling fans, but if you're doing a larger area, you can swivel it so you can do large area's very quickly. The small crevice tool issue is also remedied by the SFD20 Flexible Crevice tool or the SFD10 Extended Crevice Tool like found on the S7 uprights. Again,this isn't ideal because they don't store on the machine,but they are great tools that solve the problem. Now keep in mind, these machines are german, IF it breaks, it will be more than a Riccar or Eureka to fix. I'm going to put a end to the rumor that the new Miele's are not as well built as the older models. This is completely false, the S500 series are notorious for cord winder issues and the total control hoses were problems from the start. The replacement hoses no longer swivel at the handle end which fixed most of the issues. We sell A LOT of Miele's and if they come back in for an issue, it's often a abuse issue, not manufacturers defect, same as Riccar. No vacuum is perfect, but Miele and Riccar have come closer than anyone else.
stricklybojack
Well-known member
I ask you...
do you or members of your household have allergies to household dust? If not all this ultra filtration is a non issue which you will pay for up front & later on pricey bags. Also the very act of vacuuming kicks up dust and exposes you to it, regardless of machine used. I am allergic to dust myself btw.
I think this filtration thing is like mega hertz on a PC, a numbers driven sales pitch pissing contest that has over shadowed everything else...somewhat to the chagrin of us end users.
Ask yourself, "which vac would i look foreword to using and be glad just to own." In short find the fun factor...the opening of the garage door just to look at your new car or motorcycle before going to bed. Same thing could apply to a vacuum, at least for some of us. The 'Out-of-box experience' as they say is what i'm talking about (see link).
All these vacs are generally pricey new, and generally good performers, so you should get some quality entertainment value for the money spent imo, and only you can answer that question.
http://en.wikipedia.org/wiki/Out-of-box_experience
do you or members of your household have allergies to household dust? If not all this ultra filtration is a non issue which you will pay for up front & later on pricey bags. Also the very act of vacuuming kicks up dust and exposes you to it, regardless of machine used. I am allergic to dust myself btw.
I think this filtration thing is like mega hertz on a PC, a numbers driven sales pitch pissing contest that has over shadowed everything else...somewhat to the chagrin of us end users.
Ask yourself, "which vac would i look foreword to using and be glad just to own." In short find the fun factor...the opening of the garage door just to look at your new car or motorcycle before going to bed. Same thing could apply to a vacuum, at least for some of us. The 'Out-of-box experience' as they say is what i'm talking about (see link).
All these vacs are generally pricey new, and generally good performers, so you should get some quality entertainment value for the money spent imo, and only you can answer that question.
http://en.wikipedia.org/wiki/Out-of-box_experience
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