jscarlato
Well-known member
I'm sure I'm not the only who's been snookered by an ebay seller. Recently, I bought a Hoover Convertible Model 719, which has been on my list of desired vacs. The seller's listed description painted a rosy picture of a vac from a good home in overall good condition with everything looking pretty good. I had been watching it for a while, and when the price dropped to $39, I went for it.
Well, when it arrived, the rosy picture quickly turned to thorns. The motor hood is cracked on the side from the lens back a few inches and secured with scotch tape (not at all shown or mentioned). The height adjuster is jammed and has to be moved with force. The agitator is clean and does rotate freely, but when running, the motor bearing is loud and sounds like a machine gun. I was dumbstruck when inside the outer bag was the type C bag filled with dirt! Yes, it was shipped with a bag full of dirt!
I sent an email to the seller expressing my displeasure. I'm waiting to see if I get a response. I also know I can follow the ebay process of filing a case report about this transaction. I might be able to return the vac for a refund, but I really would like to keep this vacuum, knowing that these shortcomings can be fixed. Perhaps some type of plastic fix on the hood could tackle the crack, and perhaps some cleaning and lube on the height mechanism might fix that. However, I don't think I'm adept enough to fix the bearing problem. I'm willing to try, but I don't want to make matters worse.
I'm seeking advice from fellow vac followers out there. If I decide to keep this vacuum, I'm willing to take it a reputable person who can remedy any problem. Can anyone offer a recommendation as to someone or somewhere in the Pennsylvania/Ohio area? Beyond that, where else? I took some photos. I'll send them in a follow-up post.
Well, when it arrived, the rosy picture quickly turned to thorns. The motor hood is cracked on the side from the lens back a few inches and secured with scotch tape (not at all shown or mentioned). The height adjuster is jammed and has to be moved with force. The agitator is clean and does rotate freely, but when running, the motor bearing is loud and sounds like a machine gun. I was dumbstruck when inside the outer bag was the type C bag filled with dirt! Yes, it was shipped with a bag full of dirt!
I sent an email to the seller expressing my displeasure. I'm waiting to see if I get a response. I also know I can follow the ebay process of filing a case report about this transaction. I might be able to return the vac for a refund, but I really would like to keep this vacuum, knowing that these shortcomings can be fixed. Perhaps some type of plastic fix on the hood could tackle the crack, and perhaps some cleaning and lube on the height mechanism might fix that. However, I don't think I'm adept enough to fix the bearing problem. I'm willing to try, but I don't want to make matters worse.
I'm seeking advice from fellow vac followers out there. If I decide to keep this vacuum, I'm willing to take it a reputable person who can remedy any problem. Can anyone offer a recommendation as to someone or somewhere in the Pennsylvania/Ohio area? Beyond that, where else? I took some photos. I'll send them in a follow-up post.