I have to agree with Tom on this. You ARE totally biased towards Miele, having watched your other videos. Furthermore, you come across as being unprofessional, nasty & sarcastic, & not even remotely objective. For most of the video, you praised Miele left right & center, & bashed the Simplicity every chance you got, conveniently forgetting some of it's advantages over the Miele. Such as:
1. The tandem air powerhead. This is a HUGE advantage, one that you pretty much just dismissed. This combines both the qualities of a direct air upright & clean air canister into one unit, & gives the Simplicity carpet cleaning power the Miele will NEVER have, no matter what they do to their powerhead designs.
2. Your criticism of the quality of the Tacony powerheads. IMHO, the Tacony powerheads are superior to Miele's powerheads, & clean better too. You state at the start of the video the tandem air powerhead is the whole reason for even considering buy a Simplicity Wonder, as the full size powerheads have had lots of issues, ie: broken necks, multiple versions, metal brushroll gets off balance & chews itself to death. Look, those issues were IN THE PAST! You need to get over it! Tacony has fixed the problems they had with their powerheads. Also, the full size Tacony powerheads offer some advantages Miele's Wessell Werk powerheads don't offer. Metal bottom plate, steel 2 row or 3 row aluminum brushroll vs Miele's plastic brushroll; a dirt sensor that tells you when you have stopped picking up dirt....something you cannot get on ANY Miele powerhead, at any price!; the Auto setting on the height adjuster to make the powerhead adjust automatically to whatever carpet type you have; and, unlike Miele, Tacony has a REAL SOLUTION for shag carpets & soft carpets with putting 2 casters on the bottom plate. Miele's only solution is to tell you to lower the vacuum's speed setting & crank up the height adjustment. Translation: Miele thinks that you should have to sacrifice cleaning performance because they didn't design their powerheads correctly for soft carpets! Furthermore, even if they did offer the Wessell Werk EBK360 SoftClean powerhead as a option, you would still have to own 2 powerheads to clean your entire home if you have 2 carpet types, as the holes in the front of the SoftClean powerhead would take away from it's cleaning performance on normal carpeting. It's also important to note that Tacony's powerhead uses normal Philips head screws, not Torx T10 head screws like Miele's powerheads that you will have to buy a special screwdriver just to take apart your powerhead & clean & maintain it, & the Tacony powerhead is a dream to take apart, whereas the Miele powerheads are frustrating & complicated to take apart, & full of thin brittle wiring that is very easily damaged. There's no way the average consumer should be taking apart a Miele powerhead at home, it's that complicated. That, to me is a HUGE issue, you should NOT have to be spending extra money just to have your powerhead serviced every couple of years when you're buying a TOL canister! It's also a huge inconvenience to be without your powerhead for a whole week, just to have it serviced. How could you possibly justify this to a family....husband, wife, a couple of kids, a dog....that NEED their vacuum on a daily basis to clean up after life's messes. What would you tell them, that they need to buy a cheap $50 dollar upright from Walmart for each time they need their vacuum's powerhead serviced? Not acceptable when you're buying a TOL canister vacuum & spending over $1G!
3. The "knock off Miele bag", as you put it in your video. Well, guess what....that ain't no knock off bag, THEY DESIGNED THEIR OWN!!! Furthermore, Tacony got it right the FIRST time, with the Type H bag for the previous generation canisters. The only mistake they made was making the collar out of cardboard that can bend easily, but they fixed it on the Prima/Wonder bag by making the collar out of plastic. Their bag closure system ALWAYS works, because the user pulls up the slide themselves to close the bag. Miele has NEVER gotten their bag closure right, & while the idea of a flap on the GN bag that closes itself when the bag compartment door is opened seems like a good idea, it isn't. When the Miele bag is overstuffed with dirt, which is quite easily done since the bag makes the vacuum maintain it's power till the bag is 3/4 full, the flap no longer closes the hole of the bag completely, leaving the opportunity for dust to escape when removing the bag from the cleaner. Granted, yes the Miele bag does have the advantage the bag material has 3x more layers, & you can stuff it right full, but Tacony can't help it that Miele has that bag patented & has to wait for it to expire before they can use it too. But, when that patent DOES expire, & Tacony does start making a 9 layer bag, it will literally be the most perfect bag on the market!
4. The floor tool. First of all, it is NOT a Wessell Werk knockoff. All it does is mimic the swiveling action of the Wessell Werk floor tool. And it actually works BETTER than Miele's Parquet Twister. All Miele's floor tool does is pick up fine sand & dust, any large pieces on the floor just sit under the floor tool & never get picked up. Simplicity's floor tool DOES pick up EVERYTHING the first time, & the microfiber pad polishes the floor & makes sure no dust residue is left. Even Miele's Smooth Floor Brush, although it works well, does not clean as well as the Simplicity floor tool.
5. The Tandem Air powerhead restricting airflow cleaning floors when the direct air motor is off. Really eh? Ah, but yet in your video, there's virtually NOTHING left on the floor where the Tandem Air powerhead cleaned. Bash all you want, we all know that you prefer Wessell Werk over Tacony powerheads, & all you're doing is trash talking to make Miele look better. Even if the direct air powerhead did restrict airflow cleaning floors, it's only ever so slightly, & the benefits it provides cleaning carpets far outweighs any disadvantage it has cleaning bare floors.
6. Tool storage & quality of the tools. You bash Simplicity for using a tool caddy, & for having a Electrolux style combo tool, & you state why not just have a tool compartment & store the tools out of the way. Well, one of the flaws of your Miele canister is that the tool compartment lid's hinges are rather flimsy & break off rather easily, requiring the entire tool compartment lid to be replaced. With the TOL Simplicity Moxie & Gusto, the bag compartment & tool compartment hinges are METAL, they will never break. And yes, the tool caddy on the Wonder is big, I'll give you that. But, the tools are right there, & can be accessed just as easily. Furthermore, let's talk about those tools for a minute here. Miele's tools are small in comparison to the Simplicity's tools....the Miele crevice tool & dusting brush, in particular, are a joke! And although optional dusting & crevice tools are available, when you're paying $1,400 for a TOL German made canister, those optional tools should be STANDARD! The optional dusting brush, it's a long dusting brush for dusting fan blades, book shelves, etc, not for normal dusting jobs, & it's $30 dollars. You cannot get a genuine OEM large sized normal round shaped dusting brush made with horsehair bristles from Miele, if you want that you have to settle for aftermarket dusting brushes & use a adapter. Sure, Simplicity did copy the Electrolux dusting/upholstery combo tool, & they were smart to do so. The upholstery side of the Electrolux combo tool works just as well as Miele's tool does, & the dusting brush side is signifigantly larger, uses better quality horsehair bristles, & is easier to use. The Simplicity crevice tool is longer than Miele's standard crevice tool, & has a notch in it to ensure airflow. The Simplicity has the Fur Get It tool for removing pet hair from stairs & upholstered furniture....Miele has NOTHING like that except for their extra large upholstery tool, which if you read reviews for it does NOT work well at picking up pet hair. Simplicity has a optional handheld electric powerhead....Miele doesn't even offer one as a option. The TOL Simplicity Moxie & Gusto not only give you a longer crevice tool, but you get a 2nd smaller floor brush for small confined spaces, you get the combo long dusting brush/upholstery tool STANDARD on the Moxie & Gusto, you get the 3 in 1 tool on the wand, & you get a rug/floor tool STANDARD on the Moxie & Gusto, with Miele it's optional. That's not good, since the majority of consumers that buy a high end canister will have fine rugs that require a rug/floor nozzle to be used instead of a powerhead.
7. Filtration. As you pointed out in your video, Miele no longer offers a Active HEPA filter with a charcoal layer, as they did previously. The only way you can get charcoal filtration for odors on a Miele is to use the Active Air Clean filter, which combines a charcoal layer with the Super Air Clean filter. This means that if you are a cat or dog owner, & want to eliminate the smells from the pet fur in the bag & you want to use charcoal filtration, you have to compromise & settle for the vacuum spewing out dust emissions & not emitting 100% clean air. Furthermore, here in Canada, the C3 Cat & Dog @ $950 CDN gives you the Active Air Clean filter as standard equipment....you don't even get HEPA Filtration as standard equipment when you spend nearly $1G for a vacuum! Now, the Miele SF AH 50 HEPA filter is $50 dollars, only $20 more than the Active Air Clean filter....some dealers, if you pay an additional $20 so that you are paying $970 for the vacuum, they will upgrade the filter to the HEPA filter, but some won't. That's inexcusable for HEPA filtration to not be standard equipment on a vacuum in it's price range.
With the Simplicity Wonder, the HEPA filter comes STANDARD, with the tandem air version having the charcoal filter included, & the option to add it on other models in the range. If you're a pet owner, you don't have to compromise filtration just to have charcoal filtration to keep pet odors to a minimum. In addition, while Miele claims their HEPA filtration is the best in the industry, the only reason for that is they are meeting the revised European EN1822 HEPA H13 Filtration Standard, which calls for HEPA filters to have filtration efficiency of 99.99% @ 0.01 micron. Tacony's canisters aren't sold in Europe, & therefore don't have to meet this new HEPA filtration standard. They do, however, filter down to the North American HEPA H13 filtration standard, 99.97% @ 0.03 microns, which is more than acceptable. Will the average consumer who is a allergy sufferer notice the difference? No. And if they were that allergenic that they DID notice a difference, then that person should be living in a cleanroom enviroment 24/7.
And as for the video showing the Simplicity Wonder to not be as good at filtration as the Miele C3? Well, here he is bashing Simplicity & primarily promotes & sells Miele. Since the Miele filters down to 0.01 micron particles instead of 0.03, he just got the Simplicity in, & his particle counter is likely set to show the amount of 0.01 micron particles the vacuum is releasing back into the room, this would likely explain why the Simplicity released more particles into the room than the Miele. Until he shows the particle counter being calibrated to show how many 0.03 micron particles are being released back into the room, & the test is re-done with both vacuums having fresh HEPA filters & bags, we won't know for sure whether he has intentionally staged this test to favor the Miele, or whether the Simplicity's filtration system is truly flawed.
Alex, you are a fool coming on here thinking you would get support from Vacuumland members after you bash Tacony products. Seriously, WHAT WERE YOU THINKING?! Your boss asked you to take down the video....can you not see WHY the Tacony rep didn't like it? You seriously need to change your attitude when making YouTube videos, & be more objective & present both brands fairly when you do a comparison between 2 vacuums. And for the record, I hope Tacony Corporation does remove your store's rights to sell Simplicity & Riccar products! If your company is this unprofessional to allow a employee to make a video bashing a brand they sell in their store, they are certainly unworthy of selling it in the future.
. But seriously, I'm not *that* bad.
