Hi,
I am just an ordinary husband who might have either cocked up himself terribly, or just been ripped off by an electrical factor.
The motor went on my wife's Automatic X4 so after finding one on eBay to make sure it was the right replacement motor, I rang them up to confirm it was the correct one and paid by debit card over the phone. When it arrived, it was different to the original, so I took it into the shop (which was luckily only 30 minutes away) to re-check. I was assured by the man in the shop that it was correct even though it was about 10mm shorter in overall length and had the wrong sized pulley on it (model no.5212). I was told that I just had to swop the pulleys and it would fit and operate successfully. This I did but the vacuum cleaner is now gutless and has much less suction than before. I emailed the shop and they told me that I could upgrade the power of this motor to match the original just by "changing a wire over or something". He didn't actually know himself.
Is all this just BS or have I done something wrong...other than not trusting in my own instincts?
Thanks all.
Have they sold me the wrong motor and are now trying to evade any comeback?
I am just an ordinary husband who might have either cocked up himself terribly, or just been ripped off by an electrical factor.
The motor went on my wife's Automatic X4 so after finding one on eBay to make sure it was the right replacement motor, I rang them up to confirm it was the correct one and paid by debit card over the phone. When it arrived, it was different to the original, so I took it into the shop (which was luckily only 30 minutes away) to re-check. I was assured by the man in the shop that it was correct even though it was about 10mm shorter in overall length and had the wrong sized pulley on it (model no.5212). I was told that I just had to swop the pulleys and it would fit and operate successfully. This I did but the vacuum cleaner is now gutless and has much less suction than before. I emailed the shop and they told me that I could upgrade the power of this motor to match the original just by "changing a wire over or something". He didn't actually know himself.
Is all this just BS or have I done something wrong...other than not trusting in my own instincts?
Thanks all.
Have they sold me the wrong motor and are now trying to evade any comeback?
