Nothing is perfect, most of the time its user error... have your machine checked if you really cannot figure it out. I will agree with some of the above comments about Aerus regarding operations and pricing. If you knew the mark up on these machines, I bet ones eyes would glow.
My New Aerus Vacuums
- Thread starter kirbyloverdan
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kirbyloverdan
Well-known member
I have never
paid full or list price for any Aerus I have purchased and I've bought many .
Any products price can be haggled there is nothing out there
that you can't haggle . I have yet to purchase anything at full price ,
I always haggle every purchase .
paid full or list price for any Aerus I have purchased and I've bought many .
Any products price can be haggled there is nothing out there
that you can't haggle . I have yet to purchase anything at full price ,
I always haggle every purchase .
williamr1248
Well-known member
My New Aerus Vacuums
Dan,
I hope you are not referring to my post. I am very positive about the new machine but the thread is getting so long it was difficult to follow all the comments. I was just listing what I have read on the thread by some of the new owners.
You are very correct. I would expect them to have a few problems in a new design and I would also expect that Aerus will make FAST corrections for a machine in the price level of an $1500.00 Lux.
Certainly not a brand basher here, as I own and love my Electrolux's but I am a careful listener and am very interested in what the new owners are experiencing with this top of line cleaner and what their buying experience has been with the Aerus dealers.
Dan,
I hope you are not referring to my post. I am very positive about the new machine but the thread is getting so long it was difficult to follow all the comments. I was just listing what I have read on the thread by some of the new owners.
You are very correct. I would expect them to have a few problems in a new design and I would also expect that Aerus will make FAST corrections for a machine in the price level of an $1500.00 Lux.
Certainly not a brand basher here, as I own and love my Electrolux's but I am a careful listener and am very interested in what the new owners are experiencing with this top of line cleaner and what their buying experience has been with the Aerus dealers.
Dan I know, but the average consumer out there pays full price... some people are not out to be negotiators or have no business tact. A few years ago, when I bought my Audi, I haggled the shit out the salesperson....$6,000 less than list and this was on Dec 30, so I am sure they wanted the sale. Also, in real estate, I have had to represent the buyer (dual agency) and they made full offer on my condo listing, when I knew they could have gotten a better deal (maybe $10-15k less) but it was my seller-client, so I had to get them the highest and best.
kirbyloverdan
Well-known member
Rob
You may be a positive person but your post had only the negative things about the newly released Platinum . You only posted the negative features and not the positive .
You may be a positive person but your post had only the negative things about the newly released Platinum . You only posted the negative features and not the positive .
williamr1248
Well-known member
My New Aerus Vacuums
Dan,
I did not understand that you could haggle over the price of an Aerus Lux. I am thinking back in the days I worked for Electrlux and that was an absolute no no.
Everyone paid the same price except for a standard trade allowance. Now bear in mind this was years ago when it was company owned stores.
I have found BIG price differences when buying a Kirby,TirStar and some wiggle room in the Rainbow but not a big difference.
It has been several years (1998) since I bought my last new Electrolux from our now closed branch and I bought from an "old" Electrolux life time salesman. At that time it was still a pretty cut and dry pricing for all customers.
Dan,
I did not understand that you could haggle over the price of an Aerus Lux. I am thinking back in the days I worked for Electrlux and that was an absolute no no.
Everyone paid the same price except for a standard trade allowance. Now bear in mind this was years ago when it was company owned stores.
I have found BIG price differences when buying a Kirby,TirStar and some wiggle room in the Rainbow but not a big difference.
It has been several years (1998) since I bought my last new Electrolux from our now closed branch and I bought from an "old" Electrolux life time salesman. At that time it was still a pretty cut and dry pricing for all customers.
williamr1248
Well-known member
My New Aerus Vacuums
Dan,
I already understood and read all the positive features. I just got a little lost in the problems the new owners were having with their machines because the thread became so long. I like to understand the plus features and also the possible problems when you pay $1500.00 for a piece of equipment. I am sure they will make any needed corrections.
Dan,
I already understood and read all the positive features. I just got a little lost in the problems the new owners were having with their machines because the thread became so long. I like to understand the plus features and also the possible problems when you pay $1500.00 for a piece of equipment. I am sure they will make any needed corrections.
electromatik
Well-known member
Thermokid, I'm wondering if the hose has to be installed at a certain position or if something must "line up" so to speak? What does the manual say? I wish I had one in front of me to see.
kirbyloverdan
Well-known member
Rob
I have purchased brand new Electrolux/Aerus since the Super J and always paid cash and always got a better price than what was "List" price .
My Grandmother taught me to always haggle and I have been very successful at never paying full or list price .
As far as the hose goes it must be broken on that other users vacuum because I tried for an hour last night to get mine to come out even pulling with all my might and that hose would not budge . It has a 15 year warranty I suggest he return it and have it repaired or demand a new machine thats what I would do .
Bags have been made with thicker paper my advise is throw out the bags that come with the new machine and ask for the new bags .
Dan
I have purchased brand new Electrolux/Aerus since the Super J and always paid cash and always got a better price than what was "List" price .
My Grandmother taught me to always haggle and I have been very successful at never paying full or list price .
As far as the hose goes it must be broken on that other users vacuum because I tried for an hour last night to get mine to come out even pulling with all my might and that hose would not budge . It has a 15 year warranty I suggest he return it and have it repaired or demand a new machine thats what I would do .
Bags have been made with thicker paper my advise is throw out the bags that come with the new machine and ask for the new bags .
Dan
thermokid
Well-known member
Hey Guys!
I found out what is wrong with my platinum. One of the two prongs on the end of the hose is cracked. So I glued the piece of the prong I put some super glue on it and so far it is fine, but I am going to have to send the hose back to Aerus for a new hose. So I am glad it wasn't operater error on my part... Dan
I found out what is wrong with my platinum. One of the two prongs on the end of the hose is cracked. So I glued the piece of the prong I put some super glue on it and so far it is fine, but I am going to have to send the hose back to Aerus for a new hose. So I am glad it wasn't operater error on my part... Dan
electromatik
Well-known member
Well I can't say that's good news but I'm glad you know what it is now. I hope it is a flaw that doesn't start happening regularly. It would be a shame if those prongs crack easily.
kirbyloverdan
Well-known member
thermokid
Please post pictures of the cracked hose end so we may see . You can also post pictures of your new Aerus while your at it
Please post pictures of the cracked hose end so we may see . You can also post pictures of your new Aerus while your at it
kirbyloverdan
Well-known member
Best advice
is if anyone is having problems with their Aerus they need to return asap to the Aerus store so Aerus can repair it free of charge and if there are many with the same problem Aerus will issue a recall and replace parts that are causing problems even if your machine is working perfect .
is if anyone is having problems with their Aerus they need to return asap to the Aerus store so Aerus can repair it free of charge and if there are many with the same problem Aerus will issue a recall and replace parts that are causing problems even if your machine is working perfect .
I still have a few of the original bags the came with my machine. My local lux store owner did not hear anything about newer thicker bags. I asked him to check into it for be because my after bag filter is getting quite dirty after 5 bags now.
pr-21
Well-known member
I purchased new bags from Aerus
I purchased some new bags from Aerus and got them about the same time I got my machine, since this seems to be an issue. I took the original bag that had not been used and a new bag from the Aerus batch. I cut them. As Dan said earlier, Aerus fixed this by making the bag thicker. They do seem thicker to me. Holding the cut versions up to a light, you can see a difference. Also the fold at the end of the bag is thicker, which would point to a thick bag material.....
Since you are on bag 5 out of 6, you may want to order directly from Aerus, assuming they would have the newer stock.....
PR-21
I purchased some new bags from Aerus and got them about the same time I got my machine, since this seems to be an issue. I took the original bag that had not been used and a new bag from the Aerus batch. I cut them. As Dan said earlier, Aerus fixed this by making the bag thicker. They do seem thicker to me. Holding the cut versions up to a light, you can see a difference. Also the fold at the end of the bag is thicker, which would point to a thick bag material.....
Since you are on bag 5 out of 6, you may want to order directly from Aerus, assuming they would have the newer stock.....
PR-21
kirbyloverdan
Well-known member
You are
welcome Mike
welcome Mike
kirbyloverdan
Well-known member
Two
More months and the new upright will be here anyone hear anything yet ?
I know I will be getting two .
More months and the new upright will be here anyone hear anything yet ?
I know I will be getting two .
funeraldirector
Well-known member
New Lux Guardian Upright
Hey Dan,
How come you couldn't stay with Lux long enough to get all the details on the new stuff lol? I too heard a new upright was to be here in April along with some more new water systems. I am wondering about some other updates including the nozzle for the Guardian Platinum canister and other new canisters. It will be interesting to see if they go the way of the new canister or again re-hash the Discovery II. I think the new vacuum will have the same motor the Platinum has making it a very potent unit.
Brian
Hey Dan,
How come you couldn't stay with Lux long enough to get all the details on the new stuff lol? I too heard a new upright was to be here in April along with some more new water systems. I am wondering about some other updates including the nozzle for the Guardian Platinum canister and other new canisters. It will be interesting to see if they go the way of the new canister or again re-hash the Discovery II. I think the new vacuum will have the same motor the Platinum has making it a very potent unit.
Brian
kirbyloverdan
Well-known member
Brian
I tried to hang in there but I am a realtor and I couldn't juggle both .
I wish I could have stayed but it didn't work for me . I knew more than my
Aerus guy and his wife knew lol .
That upright will be awesome with the Platinum motor . The water systems are
A great idea they have going .
Dan
I tried to hang in there but I am a realtor and I couldn't juggle both .
I wish I could have stayed but it didn't work for me . I knew more than my
Aerus guy and his wife knew lol .
That upright will be awesome with the Platinum motor . The water systems are
A great idea they have going .
Dan
