kirbyloverdan
Well-known member
Hey David
any idea when the new upright will be introduced ?
I want that too : )
any idea when the new upright will be introduced ?
I want that too : )
My New Aerus Vacuums
- Thread starter kirbyloverdan
- Start date
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smith
Well-known member
New upright
Unfortunately, I have not heard anything. When I do I will definitely let you know.
Unfortunately, I have not heard anything. When I do I will definitely let you know.
kirbyloverdan
Well-known member
Thank you
David : )
David : )
mark40511
Well-known member
The noise the PN makes......
I know! When I first got my Renny I noticed as soon as I heard the PN I remembered that same sound from when I was very little. My grandma had a Lux in the 70s with the white PN and the body of the vacuum I think was a dark green color......Then I got the epic 6500. Those nozzles do all make the same noise.
I know! When I first got my Renny I noticed as soon as I heard the PN I remembered that same sound from when I was very little. My grandma had a Lux in the 70s with the white PN and the body of the vacuum I think was a dark green color......Then I got the epic 6500. Those nozzles do all make the same noise.
electromatik
Well-known member
Anybody have any idea if they are going to change the wands? I feel like it needs a quick release pedal for the PN and perhaps at least an optional telescoping wand would be nice... Those are my ONLY quibbles with this machine.
Who knows...
I doubt it if I had to guess.... The wands and the power nozzles seem to always stay the same, and they rarely change things. Its just a staple of this company and the design. I have the upright and I like it, however, it has not changed much in a long time. Aerus does not believe in change, perhaps, with the release of the Platinum they are looking to go in a new direction, and come out from underneath the 1960s time capsule. If your looking for convenience features, then Miele is the way to go, maybe even Riccar/Simpl as they seem to come out with clever and purposeful features in their product lines.
I doubt it if I had to guess.... The wands and the power nozzles seem to always stay the same, and they rarely change things. Its just a staple of this company and the design. I have the upright and I like it, however, it has not changed much in a long time. Aerus does not believe in change, perhaps, with the release of the Platinum they are looking to go in a new direction, and come out from underneath the 1960s time capsule. If your looking for convenience features, then Miele is the way to go, maybe even Riccar/Simpl as they seem to come out with clever and purposeful features in their product lines.
...I think there is a difference, A Kenmore canister is totally cheap thin plastic compared to a Miele. The plastic ABS is much more thicker and the bottom half of the unit is very tough... you cannot compare the two- seriously. I have the base model S2 and not even the TOL and its proven to be very durable for me so far....The tools are fine, they happen to work nicely. If you want larger ones, Miele has a very large dusting brush available, as well as hand turbo, long crevice tool, car kits, etc... not many other vacuum brands make such as diversity of accessories.
http://www.vacuum-direct.com/miele-vacuum-accessories.aspx
http://www.vacuum-direct.com/miele-vacuum-accessories.aspx
smith
Well-known member
telescoping wands
I personally do not like them. I get several Kenmore, Eurekaluxes, and Panasonic's in my shop with bad telescoping wands and they are quite a bit more costly to replace.
I personally do not like them. I get several Kenmore, Eurekaluxes, and Panasonic's in my shop with bad telescoping wands and they are quite a bit more costly to replace.
electromatik
Well-known member
Oh don't get me wrong, I love the Platinum. I said I had only two quibbles with it, and minor ones at that. I wouldn't buy a Miele cuz the tools don't satisfy me, and that's what I want a canister for-above floor tools. The Platinum has many features, including some a Miele does not-longer hose, longer cord, auto shut off, 8 levels of suction, L-shaped PN, better made tools. Overall I think it competes well. I think all vacuums should require as little bending over as possible. Changing a few things about the wands would make this just about perfect. I have no problems with the PN itself, except maybe that it doesn't lock upright.
electromatik
Well-known member
I don't think you can honestly say Aerus doesn't change. The Rennaissance was a vast departure from anything before it. The Ren was easily the most advanced vacuum of it's time when it was released. EVERYTHING was changed. It was a highly advanced machine, and so is the Platinum. But it can always get better.
kirbyloverdan
Well-known member
Electrolux/Aerus
does change but they do have a lot of stuff that works and why change a good thing . Like I have said before the wands do not bother me at all . I like the idea of using one piece to do stairs and furniture . Storage for me I remove wands from the PN and stand them in the corner of the closet and the hose is hung on a hose holder and the PN is set on the shelf . The canister itself is stood on the end in the corner also it takes up very little space. The Upright is right next to the canister .
does change but they do have a lot of stuff that works and why change a good thing . Like I have said before the wands do not bother me at all . I like the idea of using one piece to do stairs and furniture . Storage for me I remove wands from the PN and stand them in the corner of the closet and the hose is hung on a hose holder and the PN is set on the shelf . The canister itself is stood on the end in the corner also it takes up very little space. The Upright is right next to the canister .
thermokid
Well-known member
I want to buy a new Aerus Gaurdian Platinum
but there isn't an Electrolux (Aerus) dealer in this state anymore. Is Mr. Smith in North Carolina a Aerus dealer?? And if he is can he sell to someone out of the state?I did buy my Aerus Gaurdian upright last year from an Aerus dealer in Billings, Montana. But I would rather buy a new Platinum from somebody on here.I wasn't that impressed with the Aerus dealer in Billings, because I wanted to purchase a couple of Electrolux white crevice tools and the manager said I couldn't get those because they didn't make them in white anymore.. it seems funny though because the new set of tools that came with the Gaurdian Upright was a white crevice tool.And after I bought this new upright, nobody has called to see if I liked the machine or needed bags for it or anything.When I was a service manager for Electrolux back in the 8o's my one and most important job was to keep the customer happy( and that included calling the customers every so often to see if they were happy with their purchase or if they needed bags or shampoo. Oh well I guess Aerus Electrolux doesn't check up on it's customers anymore... Anyway I would like to buy a new Lux Gaurdian from Mr. Smith or someone on here... Thank you for letting me vent on here. We don't even have a Kirby dealer in this state anymore. If I need Kirby parts I would have to call my old Kirby dealer in California... Dan
but there isn't an Electrolux (Aerus) dealer in this state anymore. Is Mr. Smith in North Carolina a Aerus dealer?? And if he is can he sell to someone out of the state?I did buy my Aerus Gaurdian upright last year from an Aerus dealer in Billings, Montana. But I would rather buy a new Platinum from somebody on here.I wasn't that impressed with the Aerus dealer in Billings, because I wanted to purchase a couple of Electrolux white crevice tools and the manager said I couldn't get those because they didn't make them in white anymore.. it seems funny though because the new set of tools that came with the Gaurdian Upright was a white crevice tool.And after I bought this new upright, nobody has called to see if I liked the machine or needed bags for it or anything.When I was a service manager for Electrolux back in the 8o's my one and most important job was to keep the customer happy( and that included calling the customers every so often to see if they were happy with their purchase or if they needed bags or shampoo. Oh well I guess Aerus Electrolux doesn't check up on it's customers anymore... Anyway I would like to buy a new Lux Gaurdian from Mr. Smith or someone on here... Thank you for letting me vent on here. We don't even have a Kirby dealer in this state anymore. If I need Kirby parts I would have to call my old Kirby dealer in California... Dan
kirbyloverdan
Well-known member
Dan
read back in the thread I posted a name and number of a dealer in Ga.who ships .
I get calls too much from my Aerus rep . always asking if I need supplies and how I like my machines .
read back in the thread I posted a name and number of a dealer in Ga.who ships .
I get calls too much from my Aerus rep . always asking if I need supplies and how I like my machines .
smith
Well-known member
Yes I am a dealer. You can call me if there is anything I can help you with. (336)724-5578
As for calling to check, we do that as well here. I know most of the ones around here do as well.
Thanks,
David
As for calling to check, we do that as well here. I know most of the ones around here do as well.
Thanks,
David
smith
Well-known member
Here are the pics I promised earlier.
smith
Well-known member
another one
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smith
Well-known member
one more
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electromatik
Well-known member
I should also mention that there are a few important advantages to Aerus' wand system. They are designed to operate the full range of electric and non-electric attachments. You can plug the hose into one or both wands and also directly into the power nozzle itself or Sidekick. The other thing I love about them is the attachments lock onto the hose or wands.
williamr1248
Well-known member
My New Aerus Vacuum
David,
Thank for posting the pictures of the box. I love the old XXX on the box.
Chris,
You brought up a great feature that I really enjoy with my Epic 8000 and my new Rainbow. It is handy to be able to use the small power nozzle on hose handle,one or both wands when cleaning stairs and narrow spaces.
David,
Thank for posting the pictures of the box. I love the old XXX on the box.
Chris,
You brought up a great feature that I really enjoy with my Epic 8000 and my new Rainbow. It is handy to be able to use the small power nozzle on hose handle,one or both wands when cleaning stairs and narrow spaces.
electromatik
Well-known member
Thanks for the pictures! They keep hanging on to Axel Wenner-Gren's heritage as best they can with all the Lux fiddle faddle. I too love the old Lux on the box, really shows off the heritage. Although I still think they are going to have to build the Aerus name more to prevent people from thinking the ones at Lowe's are grandma's Electrolux.
Lux customer service.... :-0
my experience has not been that glowing; from the pushy salesperson to never hearing about home bag delivery or pick/up drop off services to disconnect between the branch location and corporate customer service.... I give their customer service a C- Maybe in your area they operate and function better, but not here. I get the impression the Aerus associates do not want to be bothered, as this has become Mieleland! (Long Island)
my experience has not been that glowing; from the pushy salesperson to never hearing about home bag delivery or pick/up drop off services to disconnect between the branch location and corporate customer service.... I give their customer service a C- Maybe in your area they operate and function better, but not here. I get the impression the Aerus associates do not want to be bothered, as this has become Mieleland! (Long Island)
kirbyloverdan
Well-known member
Only in
NY I experienced that every where while shopping in NY no one seemed eager to help and I was made to feel like I was bothering the sales people of the many stores I have visited through out NY state and city !
NY I experienced that every where while shopping in NY no one seemed eager to help and I was made to feel like I was bothering the sales people of the many stores I have visited through out NY state and city !
kirbyloverdan
Well-known member
I went to
Mercedes of Manhattan to buy a Mercedes E 500 4 matic , I paid in cash and all the sales guy did was bitch because he had to count it out . I should have left but the deal was way better than here in NJ .
I also stopped into an Aerus on York Ave on the way home and they were nasty also so I know what you are talking about .
Mercedes of Manhattan to buy a Mercedes E 500 4 matic , I paid in cash and all the sales guy did was bitch because he had to count it out . I should have left but the deal was way better than here in NJ .
I also stopped into an Aerus on York Ave on the way home and they were nasty also so I know what you are talking about .
smith
Well-known member
LOL
You guys need to move south. Can't beat southern hospitality!
Seriously though, I treat all my customers like I would like to be treated. Without them I have no business! I have never understood people who are rude to customers. If you don't like people then don't work with the public.
You guys need to move south. Can't beat southern hospitality!
Seriously though, I treat all my customers like I would like to be treated. Without them I have no business! I have never understood people who are rude to customers. If you don't like people then don't work with the public.
You are right David. I split my time between florida and the north ga mountains.. The Carolina's and Ga have the best customer service,,,As I have said before all I have to do is call my local aerus guy and he's at my home that afternoon or next morning latest.
kirbyloverdan
Well-known member
I am in
NJ close to Atlantic City and my Aerus guy is wonderful,he calls to check up on my Aerus vacuums and asks if I need supplies . Can`t beat the service of this company .
NJ close to Atlantic City and my Aerus guy is wonderful,he calls to check up on my Aerus vacuums and asks if I need supplies . Can`t beat the service of this company .
