Miele bag leakage ??

[gsheen]

So I.ve really been enjoying using my s7000 cat&dog that I bought new on thursday last week. Today I opened the bag compartment to see how full the bag was and was greated with this.


 


I am a bit shocked as I was not expecting this amount ofdust to be on the outside of the bag after only using the machine for 5 days.


 


The bag isn' even a quart full yet. We have had some building work done again so I was expecting some fine dust but not this much.


 


I have never been a fan of these fabric bags as I have found that from the Kirby ones to the Hoover ones they always have dust on the outside compared to the multilayer paper ones.

 

[williamr1248]

Miele bag leakage?

Gareth,


That is exactly what I saw when I went to the Miele dealer's about a year ago and was looking at his floor model. I was shocked because I had been told how wonderful the Miele was at filtering the dust. Of course it still had to go through the pre motor and another filter.


That was what changed my mind about buying a Miele at the time,along with the short hose and power cord. I thought it was just a fluke but we have had several threads on the forum about Miele's leaking dust.


Did they make a change in the bags in the last year?


I have not seen the dust on the inside of my Kirby bag but it along with my Connie have a nasty odor when I try and use the hepa bags. I thought it was just me.

 

[gsheen]

We have been re-evaluating the machine for sale in our shop. at the moment we sell dysons ( select models of my choice) AEG/Electrolux, Vorwerk and bissel carpet machines. I am really fussy about what we sell as most of my customers do not know my Businessname but they do Know me. Its always speek to Gareth so its my name on the line.


 


I am cleaning it out in my workshop and putting in a new bag , I am hoping it was a faulty bag. Its a bloody expensive machine and ever one goes on about getting your hands dirty handling a dyson , what will happen when you have to grab the bag to remove it ??

 

[twocvbloke]

Surprisingly, using the generic bags I buy for my S316i, I don't have that problem, and I got a lot of flak on my two videos pitting it against my Tristar for using "fake" bags which "don't filter properly" and "don't allow the air to flow properly", but, if this is what the genuine and rather expensive bags do (at about £10 for a pack of 5 from Miele), I'm glad I use the generics at £4.99 a pack... :&#92

Heck, I use generic (Envirocare) single-ply paper bags in the Tristar, and they don't leak that much dust in such a short space of time... :S

 

[henry200]

This topic was raised in another thread recently.  (see link below)  Apparently, Miele changed their bag design and at least for some models there is no longer a flexible laytex gasket on the mouth of the bag, and the consequent lack of a tight seal allows dust to enter the bag chamber.  I had an S314 for years (left it with my ex 3 years ago) and never had the slightest bit of dust escaping the cloth-like bags.  They were so effective they made the HEPA exhaust filter almost superfluous. 



http://www.vacuumland.org/cgi-bin/TD/TD-VIEWTHREAD.cgi?14555_11

 

[gsheen]

Yes I read that thread but that was for a older model versus the new bags , this machine is 5 days old , this is tthe bag it came fitted from the factory with. 


As I said in my other thread on this machine this is my second s7 upright. I bought one about 2 years ago when they first came out to evaluate how good they wee and that one was a total dud. I bought this one on thursday after a comment by Kirbyloverdan on another thread I was posting on made me wonder if I had not gotten a dud the first time.


 


Its a pitty as I was rally enjoying this machine and was considering it for retail in our shop.


 


I called miele and they are sending there engineer out to see me on Thursday. I have a bit of a reputation amoungst vac company's here which I suppose is a good thing.


 


Lets see what he says 

 

[baglessball]

How queer! I have the a miele cat and dog and havnt had this problem, even after its been used for a few months. Although when i bought the machine it did have alot of dust in the bag compartment. The bag i use are gen miele, and have a rubber seal on the plastic collar and a flap that pops up to seal the bag when removed?

The suction is always great, but even with the charcoal filter the vac still smells after a few uses..

 

[henry200]

Good for you, Gareth,

you have credibility and a lot more "clout" than the average consumer.  Miele makes some of the best appliances on the market in my opinion and the problem you experienced is something they need to address.  If it happened to you, someone who knows vacuum cleaners from an engineering viewpoint, that begs the question how many other people are having the same issue but haven't a clue whether they should be concerned or lodge a complaint?  I'll be anxious to hear what the fellow has to say after checking out your vacuum.


 


 

 

[joshdonnell]

miele

i have never had that problem ! you must be picking up very fine dust like dry wall or baby powder also rainbow vacuum and other water vacuums when you pick up fine dust it wont be trap in the water . it will clog your filter

 

[gsheen]

Yea thats why I don't believe in water filtration, yes there was a bit of finer dust but it didn't even get thru  to my dc27's filter which I would have expected it too. we were using both machines at the same time. 


 


Funny thing is I was using a Electrolux Ultraone with the paper bag in it to clean around the edges and nothing escaped that bag 

 

[kirbylux77]

Gareth, I have 2 Miele's, Kirby's, Kenmore's, Hoover Windtunnel Anniversary Edition, & a Shark Professional canister; both the Hoover & Shark are Miele copies. I use cloth HEPA bags in all of these vacs, & have noticed on my Shark & Kenmore's that they still leak some dust. I think it has to do with how well the hose tube & bag docking systems are designed to mate with the bag's collar. If they aren't designed well, the dust just leaks around the seals & defeats the purpose of having the HEPA material used for the bags. I have noticed my Kirby's & Kenmore's don't leak dust with the HEPA bags, but my Miele's, Shark, & Hoover do leak at times. I also do firmly believe the material DOES clog; they can absorb too much dust & then start to leak.

Rob

 

[whirlcool]

I saw your problem immediately. You are using the Miele HyClean bags. You need to use the Miele AirClean bags. The AirClean bags don't do this. Now you'll have to clean the fan and motor housing to get it clean again.

In the other thread I discussed my ordeal. Miele was more than nice and helpful about it. I suggest you call Miele tech support for your area and describe the problem and I am willing to bet that they'll send you a box of Miele AirCLean filters free of charge.

Yesterday we did an intense cleaning in the house with our Miele. We dusted with the vac, we vacuumed the floors, we vacuumed mattresses, we vacuumed the walls, ceiling fans and ceilings. When we were through we filled up the bag. Then we checked the inside of the vac. Still clean as a whistle. Not a spec of dust anywhere. When I used the AirClean hags, I definitely felt a significant increase in suction.

Why Miele is not communicating this to their dealers, I don't know. I have been to three Miele dealers and all of them said they have never heard of this problem.
Very strange.

 

[gsheen]

I read your posts and asked Miele SA ( not the dealer ) they said they have never heard of those bags and that these are the only ones available for the machine. what is shocking is that if they know about the problem then why do they supply the machine with the bag fitted. I will say this much. Miele's vacuum line up is small fry to them here. In SA Image is everything so miele appliances like stoves dishwashers fridges and washing machines are big business. No one see's the vacuum its in a cupboard( strange people) But every one sees your fridge and says , "Wow you can afford a Miele Kitchen you must be weathy".


We are probably the only country in the world were the BMW 3 series and the Audi a4 out sell toyotas by Miles. Image is every thing here 

 

[whirlcool]

In case I couldn't find a resolution for my problem, I had a backup plan. What my plan was is to go to a hardware store and buy a wide rubber gasket and a large rubber O ring. Then install them on the little pipe that fits into the bag. This would make a seal that could prevent dust from escaping the bag, and also increase suction due to no more leaks.

It's worth a try. I saw that on the Miele website, type U bags only come in HyClean. They don't make a Type U air clean.

 

[whirlcool]

If it happened to you, someone who knows vacuum cleaners from an engineering viewpoint, that begs the question how many other people are having the same issue but haven't a clue whether they should be concerned or lodge a complaint?

Exactly. I'm very vigilant about how my appliances work. I knew something was wrong when I saw all that dust in my machine, and I never would have suspected the Miele bags as a cause. Do the other people who have this problem even notice? Do they even care? I suspect Miele service shops will soon be seeing vacs brought in with this same problem soon.

 

[gsheen]

Ok guys after my own inspection I discovered that it is not the bag seal as in the case with the canisters but the bag itself. After a visit from the miele engineer who was a bit condesending at first untill I showed hime my workshop and test room ( were a few prototypes had to be covered up to keep them a secret) he suddenly took me very seriously. what he told me was what I expected to here. they are having trouble with the finner dust found here in SA and the bags not been able to handle it. 


 


( I am busy with a similar Issue for the company I do testing for ) 


 


Cape town is a Lovely city but very dusty and very windy many vacs that do well all over the world fail here due to our high dust content.


 


Apparently they are working on it.

 

[twocvbloke]

"Apparently they are working on it."

Are they building more street sweeper trucks?

 

[gsheen]

No man the BAG issue

 

[twocvbloke]

t'was a joke, referring to SA being a dusty place...