Kirby Rebuild Help Needed

[xraytech]

I was thinking about sending my grandmas Kirby classic for a rebuild. I was wandering what to do with out the proof of ownership. My great grandmother bought it originally and while it was hers she had moved 2-3 times and then grandma got it in the 80's when she got a HeritageII when they first came out. The Classic has been in grandmas garage since 1996 when she bought a singer because after a few surgeries the kirby was too heavy. I use it to clean her carpeted porches. Anyway, in the midst of the few moves and the transfer to grandma the proof of sale and the owners manual have been lost. I do know that it is registered in my great grandmothers name and that it was sold by Kirby of Washington. Is this enough to show that we are the original owners? If not do you know how much more a rebuild would be as with the proof of being the original owner it is $37.50 the rebuild department told me.
Any help on this would be grealty Appreciated.
Thanks,
Sam

 

[briankirbyclass]

Sam, in order to get the Factory Rebuild done for the 37.50, you HAVE TO have proof of ownership, namely the page from the Owners Manual that shows the model number, serial number, date of purchase, and the dealers signature.

You CAN have a factory rebuild done without proof of ownership, BUT it will cost MUCH more than 37.50,,,,sorry to say.
The ONLY way you can get a rebuild for the price stated in the Owners Manual is to have actual proof of ownership.

Call the Rebuild Department, ask for Kathleen LaBant, and ask her what it will cost, as it varies by model.
You also will have to pay the shipping to and from the factory in Cleveland OH.

If you get onto the Kirby Company's website, it gives the Rebuild Dept. info and phone number there.
Hope this helps you.