This is what upsets me about Kirby. Machines are great, and the most people that peddle them are douchebags. The "friendly repair guy" took two perfectly good machines for free, and sold the machine that's overpriced by several hundred bucks.
"Broken motor" (either brushes, cord, or the switch), "broken fill tubes" (about $16.- per tube on Ebay)........not only that he will keep the difference from the "real price", and the selling price (with bogus "trade in value" for two machines), he will also get his commission, AND......have two perfectly good Kirbys to put on Ebay/Craigs!!!
This equals the sales tactics of the sleaziest used car salesman. If you research,.....you'll find out how many lawsuits Kirby had to settle (and pay off) for this kind of behavior of their "distributors".
And remember,......if someone in your family needs a new vacuum (because the old one is "broken"), ask here (or search) how to fix it. You can still go and buy a new one, but at least you can sell the old repaired one for some hard cash, instead giving it away for a "dog and pony show".