Initial Review
Cleaned the living room carpet with it this morning, and was thrilled with it's performance. The suction is way better than the Bissell was, and leaves the carpet just slightly damp, not sock soaking wet like the Bissell did. The brushes are much gentler yet scrub the carpet on all sides, and I found that it did not create as many fluff balls as the Bissell. The vacuum motor is very quiet, and smooth sounding. If I had to guess, it's probably a lamb motor, even Bissell used a lamb motor. Like Jack told me, if they warrant it for 6 years, I bet it's got a better motor than one might think. I read a few reviews online where people said it's a detergent hog, but I found that untrue. I was able to clean the entire living room without a refill of the clean water tank, and it didn't use very much detergent at all. (At $20 a bottle, this is good!). Detergent does not foam up like the Bissell formula did when you shake it. Hose suction is awesome and the tools are very sturdy. When I was done with it, I go overboard with flushing the system out with clean water. I pour unused detergent back into the bottle, rinse out the detergent tank, and fill with clean warm water. Filled up the clean water tank, and I flushed out the pump (or pumps, not sure how many this thing has) from the end of the hose, and also with the WASH/AUTO RINSE motions. I do this on an old area rug, to make sure all the detergent is flushed out of the lines. I've always thought that it would be best to not leave it in there for long periods of time, might gunk up. What happened on the Bissell was the heater assembly, corroded, clogged, and the pump caused the bottom of it to break open spewing rusty water out the bottom of the cleaner. I sure hope this one lasts a long time, and at $400 + $50 in detergent and spot cleaner, you can bet that I'll send this in for service as much as needed for the 6 years it's warranted if it does fail on me.
Andrew