Hello! And my new Prolux

[luxkid1980]

Yes, I am in Richmond and I can vouch that the Aerus store here is still open

http://aeruselectrolux.business.site/

 

[vacuumlad1650]

I've spoken to Ray at the Richmond store. Real nice guy!

 

[myles_v]

Ray is somewhat nice but he is definitely a salesman, he doesn't seem to understand the whole vacuum collecting thing either. I went in to get a box of style R bags and he immediately tried talking me into buying a new machine, telling me how old the Rennaisance is. I mentioned that I collect vacuums and he started asking me why I wouldn't just want one really good machine.

He deleted most of his Electrolux/Aerus YouTube videos. He used to have a video about the Bristol manufacturing plant but he deleted it.

 

[luxkid1980]

That's why I love going into the Oreck store here in Richmond. They don't pressure me into buying anything, only ask what brings me into the store today and I tell them and it is a nice experience every time. Other vacuum stores have not provided me with the same positive experience.

 

[psyberemt]

So I must admit that I am equally as impressed with Aerus' customer service as I am annoyed at the DC store. I received the handle this afternoon. Figured there would be an extended wait but I was pleasant surprised! Now it looks all nice and new again.

Also just checked the Aerus site and the Arlington store has been removed

 

[djtaylor]

Replacement motor

Question for anyone who knows... I have a Regency Series upright. It's a nice machine, but it lacks really strong airflow from the suction motor. I'd like to upgrade the motor rather than just get a more powerful model. Is there a more powerful motor that I can put in my machine? If so, what is the name and model number I should look for...at some point, when money is not so tight.
Thanks in advance.
Justin