Does this ever happen to anybody???

[ned_flanders]

I remember when I first started collecting and I brought a Kirby in from goodwill for a guy to look at. He wasn't that friendly, and if someone else walked in, he would give attention to them first...making me wait. He did give me a quote for free, but I passed on him. He probably has to waste time on people like me all the time. BUT because of that, I'm happy to buy bags and belts online, which probably isn't an option for you.

What bothers me is that you're actually giving the guy business. If he's being rude like that, he's obviously not hurting for business or expecting to stay open. If you are truly unhappy, find a way to get your vacuum needs taken care of some other way. I think Americans have come to accept bad customer service as 'just the way it is'. You must decide if you will accept that, or not. You should not have to win someone over.

I am definitely willing to pay a little more for good customer service, because it is a rarity.

 

[compamac]

SOLUTION IS FOUND!!!

My local hard-ware store JUST started to carry lots of bags and filters! I will do my shopping there from now on

 

[sebo_fan]

If I was young now I'd just do a local review online of the company - I agree with VR - whilst it doesn't make business sense to have minors in a shop that sells vacuums - the owner should know better - especially in this day and age, no matter if they get a sale or not.

 

[compamac]

Sebo-Fan

You are exactly right! I should do a review of it on Google. Thanks for the idea !!!!