Do Not Do Business With a007kirbyman!!

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I Was Ripped Off by a007kirbyman from Wisconsin

This guy bought this machine and claimed shipping damage. I refunded his full price and now he will not return the machine. Do not do business with this man.
 
 


 


 


Sorry to hear the discrepancy.


 


Did you use the Ebay dispute proceedure?


 


When disputing damaged items and the buyer needs to return the item to the seller, a refund is not typically released until there is at least evidence, such as a USPS tracking number, that the item is being returned.


 


Being that this party has only 12 in feedback, he is may well be a sham.  Don't be afraid to contact Ebay about your concerns.


 


 
 
Libel, Slanderous, & Defamatory accusations...

Hello all,

I have had numerous individuals, both friends & customers call me furious about these two threads, & have asked why I haven't defended or refuted this as of yet.

I WILL be posting something in the next few days. Fortunately (or unfortunately) this is a busy & hectic time of the year for me with spring customers & end-of-the-year business forms, taxes, & filings that needed to be done by today. And I still have a few loose ends that need to be finished even over the next few days.

The "true" truth will come out when the time is due.

The hundreds & thousands of customers I've helped & dealt with from this forum, other online customers, as well as thru local brick-&-mortar over my almost 32 years career, they know better than this 'garbage' being posted.

I'm also, & will be collecting & gathering ALL the documentation regarding this 'garbage.'


Don't get me wrong, this is important & I will get to it soon; however, these few other things take precedence! THANK YOU for the phone calls, & to all those who know better, & have got my back, I appreciate it!

Cheers & hagd/n all,

Bill

a007kirbyman (& proud of it)


80
 
This is terrible..

Fred,

How terrible, so sorry to hear about this. The vacuum I purchased from you on Ebay was in very nice condition and was packed immaculately from the UPS store. I would be in contact with Ebay and Paypal and file a case with them. If you sent him a refund, he should have immediately had the vacuum shipped back to you. This nonsense he posted above about being busy and blah blah sounds a bit fishy. It takes 10 minutes to drop something off at the shipping location. Sounds to me like somebody is trying to get something for nothing. So sad. Hope you get your vacuum back, or your money back!

Derreck
 
Let us not rush to judgement...

To those not Fred or Bill we shalt not take sides in this dispute, but shall let it settle before we make judgement.

Both Bill and Fred have a case to be made. Bill as per what I read in his profile prides himself in customer satisfaction at his business, therefore I believe that would not want to damage his good name. Fred, as per what I have seen as I lurked this site before joining, is an upstanding and knowledgable member of this forum and would not want the fallout of making false allegations.

I therefore see this as a simple misunderstanding that shall soon be resolved.

I do no intend to take sides and I encourage others to do the same.
 
Defamatory, Libel & Slanderous Accusations...

My apologies in advance to the good people of VL & other venues for participating in this defamatory, libel & slanderous mess!

However, I can & will vehemently refute this utter garbage, in these two (2) treads!

I didn’t worry about opening the package right away (busy season), as it (the Kirby 519) was coming from a collector & seller, I [mistakenly] believed was respectable & should have known to have it packaged better. For that mistake of trust, I do accept responsibility!

I have received numerous items from other collectors over the last seven (7) years, with NEVER [that I can recall] an item shipped with NO PROTECTIVE PACKAGING MATERIALS inside! Until NOW!!!

Again, while I concur with chicagomike (Michael) & streakers (Steve); I am going to vehemently refute these accusations.

(Between customers & business, it took the better part of yesterday & this morning to get this all organized. Again, my apologies for it taking a few days.)



I’m sure that most all of you, [& I believe if Helen Keller were alive, she], can/could & will/would see the damages now vs. what it looked like before shipment. This includes the damages to the original box, the scratched up nozzle, scratched & bent handle tube (photo didn’t turn out when taken, the macro setting won’t focus sometimes), & the replacement brushroll from Nov. 1999, NOT 1959, like ORIGINAL would be.

She [H K} might have to “squint a bit” though!!!” ~lol~ And mind you, I have the utmost respect for her accomplishments! We have & had vision-impaired individuals in our family.

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Defamatory, Libel & Slanderous Accusations...

eBay has certain procedures & options, & ONLY them to follow, even when the transaction is for a: “NOT AS DESCRIBED” transaction. (SEE screenshots)

In order to get to the: “NOT AS DESCRIBED” option, eBay makes you use the “Returns” option, (worst case scenario), no matter if you go thru your purchases page or thru the Open A Case page in the Resolution Center.

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Defamatory, Libel & Slanderous Accusations...

Strictly guessing, maybe eBay’s Policy & Procedure “Options” are one of their (eBay) ways of finally trying to get sellers to more responsible & truthful with their (seller) listings. Forcing all issues ultimately towards a “RETURN of sorts” in worst-case scenario.

If you [Fred Nelson] had contacted me first, when I sent you the NOT AS DESCRIBED request thru eBay, this would have ALL been avoided completely.

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Defamatory, Libel & Slanderous Accusations...

I included in my request, my concerns with the shipping & condition, & to please advise. (SEE prior post screenshot) Here is that eBay message also:


Doesn't match description or photos

Comments

Hello Fred.

I am opening my packages this week, 4 the last month. I apologize not getting to opening them sooner.

I hate to say it; however, I am disappointed w/ this purchase. I have always thought highly of you, based on meeting & talking w/ you, as well as photos of your beautiful home & such.

The clips 4 the strapping that were used around the box, actually rubbed thru the outer box, tearing up the inner original box.

When I opened the inner original box, there was no padding/packing materials used, & thus the handle moved around, back & forth scratching up the rug nozzle.

When I took the machine/pieces out of the box to L@@K over, I see there is a stain on the lower portion of the bag, & it s kind of obvious.

Also, the brushroll is from November of 1999, NOT original.

The lower portion of the round handle tube is also dented.

The title says: Vintage Kirby 519 Like New in Original Box All Original

Your Seller Notes: Used once or twice - like new

And per your description:

...a Kirby 519 found brand new in the box. It has been run but not used for cleaning. Mainly a display unit. It is all original including bag, cord and attachments including the original box. The pictures speak for themselves...


Frankly, this is NOT what I received. And, I do not know who/whom did what part of the packaging process?!?!

I do have photos as I unpacked the purchase, (as I do on all of my purchases 4 posterity & documentation). [I have html block in messages here on eBay, & thus photos too.] If you want to see them, I can & will send them to your regular email address.

Plz advise.

TY again & hagd/n. Bill 608.373.7700
 
Defamatory, Libel & Slanderous Accusations...

~~~~~AND, let me be clear, the damage did NOT take place because of the shipping company, it was because of the horrible lack of PROPER packing & packaging.~~~~~

I did NOT ask for a return, not did I ask for a full refund.

Instead of “communicating,” [which in the 21st century seems to be a dying thing], [which I immediately did upon purchasing the Kirby], Fred Nelson chose NOT to!!!

Now, I don’t live on the computer, & I have a business to run, & customers to provide exceptional service to, [IMHO]; …so when I checked my account I saw a full refund, with NO RETURN, & TO KEEP THE ITEM!!!

This was the one (1) of four (4) choices that you [Fred Nelson], NOT me made on your end, in eBay, as a many time item seller.

[I had to ask eBay what the choices/options were/are for a seller in a NOT AS DESCRIBED transaction, as I had no idea what they were.]

Here is a screenshot of the seller options:

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Defamatory, Libel & Slanderous Accusations...

You [Fred Nelson], at 06:13pm, on the 4th, CHOSE the 2nd option of: a FULL REUND, w/NO RETURN, KEEP THE ITEM.


Due to the problems described, when I saw this, I thought you were being a “stand-up, classy guy; accepting responsibility for the problems. [Boy was/am I sadly mistaken!!! Instead you show your true colors.]


Then, ALMOST 24 hours later 03:22pm, on the 5th, you ask me to return the item. What the… ???


Even after the refund I still provided you with thirty+ (30+) photos showing the damage & condition(s) of the Kirby.

I’ve ate at a lot of places over the years, some five star, some not so much, some many times; however, if after having bad food at one, I don’t trust them so much.

The point is: I don’t “Drink the Kool-aide.” Just because everything has been ‘hunky-dory’ in the past, doesn’t mean it is now.

Things change, some people change.

Maybe these recent transactions, with Fred Nelson:

(Hoover 115, eBay item #231841992057 [SEE feedback] & Kirby 519, eBay item #231834866591),

…were just a couple of bad shipping decisions, or a poor & misleading description in the case of this Kirby 519.

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Defamatory, Libel & Slanderous Accusations...

I would’ve been willing to give you the benefit of doubt had you handled this whole transaction differently. NOT anymore; again, you have shown your true colors, in my opinion.

There’s a saying about a person & their money. I don’t part easily &/or freely with it. And when I do, I expect to get what I paid for; be that a dollar or a thousand dollars.

If a meal is cold; I expect ‘them’ to do something about it; if I buy a car or TV or something else new, I expect it to be such. NOT scratched & beat up, & with parts that are forty (40) years from original, when they’re supposed to be ALL ORIGINAL!!!

I expect answers (conversation) or compensation!

I have plenty of machines to restore; I didn’t need another one. I wanted one that basically “ready-to-go,” so-to-speak.

This one will have to be taken apart, cleaned, buffed out & should have the handle tube replaced & the brushroll replaced to be 1959, ALL ORIGINAL. Even with some of my connections, good luck finding those parts “period original.”

Understand that these machines I purchase & own are intended to go into a museum or museum type setting.

They are intended to be as close to factory original as practical (or monetarily), to authenticate factual history of production. NOT guesswork!!! This was supposed be basically be “turnkey;” NOT so in its present condition.



My opinion is you feel you priced the Kirby too low, & in requesting the machine back the NEXT day, this was your chance, to maybe get more money for the Kirby or the sum of it’s parts; as you’ve reference the cord alones value.

Frankly, I don’t care at this point what the sum of its parts are; I purchased it based on YOUR description & its then current condition, NOT how I received it. PERIOD!

It is NOT now in the condition you described, nor is it all original as stated in your listing. And the dirt in the pictures of the Emtor show that it was more than “…mostly display.”

Besides that, you set the Buy-It-Now price. This seems more like ‘sellers remorse’ by asking for it back the next day!
 
Defamatory, Libel & Slanderous Accusations...

My belief is that most all should & will be able to see the truth here; whether it’s what they want to accept or not!

And when it’s all said & done, I like to believe, (naïve or not ~lol~), that most individuals of character will apologize to me if they’ve said (typed) something inappropriately, having NOT known the “TRUE” facts.


If you [Fred Nelson], had handled this differently, fessed up to your mistakes, then we wouldn’t be where we are now!


And my initial request to you [Fred Nelson], after these two (2) thread were posted; & web-master [Robert Seger] were notified & asked to remove the two (2) posts; will still stand, except for number eight (#8). NOW, after all this, I will give you [Fred Nelson] NO MONEY whatsoever!!!


Here is the “ALL ORIGINAL” email I sent the you [Fred Nelson], web-master [Robert Seger], etc. along with the thirty+ (30+) photos of the un-boxing of the Kirby 519:



Subj: Re: I Have Warned Everyone
Date: 03/14/16 11:42:11 PM Central Daylight Time
From: [email protected]
To: [email protected]
Sent from the Internet (Details)





Hello Robert,

Please see the other two (2) emails I sent with photos & information.



1. I did NOT ask to return the machine, nor am I going to;

2. I did NOT ask for a full refund;

3. I DID ask for answers [ie: plz advise];

4. I am NOT the one who did, or allowed the horrible packing [Fred acknowledged in an email];

5. eBay gives a seller three options on a NOT AS DESCRIBED case, & Fred (NOT me) chose a full refund, & for me to keep the machine;

6. I am NOT the one who screwed this sale up completely;

7. Fred publicly & permanently, (VL forum, VCCC, emails to members, facebook, etc as applicable), apologizes, acknowledges the damage as shown in the photos & accepts responsibility for the horrible packing he allowed; as he screwed this up, & he calls me & verbally apologizes & then finally,

8. Even though I am legally under no obligation to offer any payment [this has also been confirmed with eBay], as the transaction was closed, with no return, by the seller; I will agree to pay an agreed upon, lesser amount than the $150.00, as the purchase was NOT as described.

Otherwise, I will consider pursuing the matter further, regarding the slanderous accusations made in public & private.


Of course he's (Fred) going to say it's not slanderous, he said it. ~lol~


[I have already compiled all the emails, thread printouts, eBay correspondence, original {as purchased} photos & description from the listing, etc to document this whole fiasco.]


Thank you.

Genuinely & sincerely,

Bill

a007kirbyman

608.373.7700


cc: Fred Nelson, counsel, etc. as I deem apppropriate



CONFIDENTIALITY NOTICE:
The document(s) (if any) accompanying this e-mail (as well as the original actual e-mail) contain confidential information belonging to the sender which is legally privileged. The information is intended only for the use of the individual or entity named above. If you are not the intended recipient, you are hereby notified that any disclosure, distribution or the taking of any action in reliance on the contents of this confidential information is strictly prohibited. If you have received this e-mail and its accompanying document(s) (if any) in error, please immediately notify us by telephone to arrange for return of the original document(s) (if any) to us. Also, you are required to destroy any electronic records or copies of such previously described e-mail, information or document(s) (if any).
 
Defamatory, Libel & Slanderous Accusations...

As for some of the comments made in these threads, let me just say, there are a few who should consider investing in mirrors.

Let me also say, there are a lot of good people who’ve left, or almost left these two clubs [VL & VCCC], because they didn’t meet the “status quo,” were “bullied,” of do/did not like “confrontation,” etc., in any way, shape or form!!!


It’s sad, (but a reality), that people are treated like that. I for one will NOT stand for that being done to me.

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Defamatory, Libel & Slanderous Accusations...

If you [Fred Nelson] have the class that some of these people think you do, then you’ll fess-up to your choices, decisions & mistakes, & apologize & accept responsibility for this whole mess, instead of blaming the two (2) buyers.

Whether this was a bad choice in packing companies or not, is irrelevant to me. To even have brought it [the Kirby 519] to the packager with nothing in the box to separate the pieces (ie.: metal) is ridiculous to say the least; especially with this supposed to be a “…like new in the original box…” Kirby!

And then, to trust them to pack it right, especially someone you’ve never used before?!?!? My experience with most packages I’ve received packed by one of the various shipping companies has been laughable to say the least!

You [Fred Nelson], also stated that you paid around a hundred dollars to have the machine packaged?!?! Hmmm, …maybe you should be trying to get that money from them instead of me, for the horrible job that was allowed.


As for feedback, you retaliated & posted negative comments for the other person, who called you out on the “awful” packaging of his or her Hoover 115.

Blaming the buyer for your poor choice of packaging & packaging companies is low! And his “low volume” has zero (0) effect on expecting a properly packaged item!!!

You [Fred Nelson], earned the feedback you’ve received. Own up to it!!!


If someone truly was of good character, they would faced up to it & accept full responsibility. That was & is NOT the case here (IMHO).
 

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