No, you're wrong, that was exactly how it was designed. It was a lousy idea I thought and I remember seeing them standing on the shelves in shops, with a kink in the crushproof hose. I always thought it looked cheap. These cleaners, as I think I have said before, were amongst the poorest quality avaliable at the time. They were not made by Philips, they were sold with the Philips name, along with Delonghi and other brands. The quality was not at all consistent with Philips products.