Aerus Lux Guardian Platinum

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DJub85,


 


Nobody claims it's made in US. I stated it's made in the EU. The first Lux Intelligence was not sold here, but Aerus was involved in it's development - there were many, many issues with it and that is why the Guardian Ultra was introduced as a stop-gap... the new GP wasn't ready for primetime. Lux International rushed it to market and it was something of a disaster. It was redesigned and released in it's current form and only then was it released in the USA by Aerus. Yes it will run with the door open, however without a bag you can't close it and and you can't get suction, so you can't use it that way. There may never be another 'all original Aerus product'. Aerus holdings owns too many companies in the industry and combined with the partnership with Lux International (which owns Sauber and and all the other tradenames that they market under other than Aerus) you can expect to see co-developed products in the future. Who knows, Aerus holdings may acquire Lux International or the other way around at some point. I'm no fanboy of the Platinum. I own 2... both received as sales awards... my mom uses one as a daily driver, the other remains NIB and may never be used. I agree they are complicated machines with many potential things to break. I use a 1505 Silverado as my daily driver, but I own at least one of every machine ever made, except the Model V and oddly enough a 1205, and more than one of several models.


 


Nothing about the GP is misrepresented or misleading... it is what it is. Full disclosure, I sell Aerus products and have for quite a while and have been collecting them for much longer than that.
 
Gr8Dane,


 


My reply wasn't directed at you! I'm sorry if I offended you. I took so long to type my reply to Tortoise (who asked how the GP wasn't made in the US) that you beat me to the chase (I had to edit it to put in Tortoise's name). I didn't realize that Aerus was involved with the original Intelligence. Again, misinformation I've read.


 


And yeah, I'm not fond of what is happening to Aerus. Tri-Star has been the recipient of multiple classic Electrolux gadgets. Tri-Star vacuums now use an altered version of the original Electrolux plastic wands (which then Aerus re-adopted for their Ultra and GP), they get a SideKick, an L-shaped power nozzle, and Tri-Star even sells Aerus's Floor Pro, which is an almost unchanged Electrolux design dating back to at least the 1960s.


 


I realize that things will change going forward for the brand, but I'll be disappointed if all of Electrolux's heritage disappears. The design of the Legacy and Classic (since their roots come from the 70s AB series and 80s 2100) are truly representative of Lux's rich design history, and I'd hate to see all of the company's classic design cues tossed away in the future. The GP is nice looking, but it looks little like a classic Lux.


 


 
 
I just looked up the history of Lux International AG. Wow. Electrolux sure has a complicated business history! They have subsidiaries branching off and forming back all over their long history.

Windsor and Kenmore both have clever purely mechanical ways to keep you from shutting the lid without a bag present. Kenmore's can be defeated with effort but Windsors cannot, nor can you close the bag compartment lid on a Windsor without the filter present. That, rather than resort to digital electronics, to me is the preferred means of achieving an end. Likewise some vacs use a purely mechanical means to show when a bag is full. These tend to be simple spring loaded pistons working against vacuum that are reliable and won't disable the whole vac if they somehow do fail.

Same with suction control. An opening on the hose end with a sliding closure does the job. One moving part, no electronics. Simple and every bit as effective as multiple motor speeds and associated pcbs and sliding or rotating switches.
 
Not pleased with mine either......

I have mine put away in the original box. I am going to trade it in for the 90th Anniversary Lux Legacy. Mine was one of the first ones and so I have the older less improved power nozzle. The bumper leaves black marks on my baseboards. No other vacuum I have does this......Will not use for that reason. Maybe Aerus realized this problem and changed the rubber bumper to gray on the 90th Anniversary Model.

The other thing I do not like is dealing with customer service. I have complained since the beginning that one of the reasons I bought this was for the scented air cartridges that were not available at first. Aerus finally told me flat out that they were not going to carry the Fragrance cartridges. It also took them months to keep changing the filter bag so it would not leak. It still leaks, but is better and thanks to who I bought mine from, I received a gasket for the bag inlet tube, which should have been on it to start with. This seemed to improve it more.

Anyway, I was cleaning out my refrigerator and accidentally dropped a box of baking soda onto my tile floor. I used the Guardian Platinum, before I had the gasket, but after the last improvement to the bags. I changed the bag right after cleaning up the mess and found another mess under the paper bag. Had to replace the hepa filter cartride prematurely..I had to use another vacuum to vacuum the Guardian Platinum (my Lux Legacy) it caught all the baking soda, by the way)..In the box it went and has been there. I will go back to the Lux Legacy before they discontinue the anniversary model.

I have always had Electrolux since the 80's, Aerus needs to shape up and develop vacuums like they used to do.......Things went downhill when they sold the Lux name and so many people go into department stores and think they are buying the original. Talk about a double blow to Aerus.....


PR-21
 
DJub85,


I'm not offended, I was just offering up information. I started my last reply before your post to D-T so it all got a bit confusing.


 


I am not a fan of the GP in it's entirety. I hate the bags and the way they get pushed into the chamber due to the lack of a lip to hold the collar, and as mentioned, they still leak. I also wish it 'behaved' more like a traditional Lux, ie. auto shut off, fully mechanical lock out, etc.  I do like the adjustable motor and truly exceptional filtration and whisper quiet performance.


 


I doubt the Classic will change anytime soon, but I wouldn't be surprised to see the Legacy replaced by something like the current Platinum and a even more whiz-bang, bells and whistles vac replace the Platinum in the not too distant future.
 
Nothing in the world wrong with that. Oh that Kenmore would tweak the original 5055 bagged machines or the Whispertone series using the old thick materials instead of ditching them for some of the models that followed. Those vacs sold for the equivalent of $600 to $1000 in 2014 dollars, and they sold them in large numbers. Call them the Kenmore Legacy and Kenmore Classic respectively. Sears could do a lot worse and often does.
 
Guardian Platinum

Hello, My name is Don Martin sr.and I just wanted to clear the air on a few issue's.
To whom it may concern,Aerus Electrolux has a Structured pricing policy for the Guardian Platinum as well as all it's other products that must be adhered to by all it's franchises.Having said that.......
* We here at Aerus Orlando follow those pricing policies including and not limited to the suggested pricing and trade in allowance requirements.
* We show Every Customer the company price list in every demo, because for us it's not just about making a sale it's about the relationship we have going forward.
* If you call US to check on the price, another one of our fellow Aerus People,that worked hard to bring a demo to you,and will be expected to provide you service in the future gave you, don't bother, unless we have done business before we don't deserve the sale.
* If you feel you have been mis treated during the sales process by another rep/location other than One of mine,you have the right to say NO to them,but,If you really want the machine despite the rep, it's alway's better to contact the franchisee and give them a chance to help you before calling someone else.If it's one of my locations or reps call me directly C#321-287-5817 i will help you.
* We will match any price that falls with-in the company pricing guidelines and provide you the service and warranties you have come to expect.
* We do not quote prices over the phone Unless,your one of our previous or existing customers then we have a different business relationship.
* If you call us because you were referred to us by a friend or one of our customers and you know the price already and it's with-in the company suggested pricing, We will sell it to you,providing you meet the price reduction requirements ,even if we have to ship it.
* FYI WE do NOT sell nor have sold the Guardian Platinum for $1000.00 it's more than that.
* We Franchisee's do not sell anything on the Internet because we are not allowed to.Aerus has a "for lost rep customer service only" sales site for parts and supplies,BUT be aware,The Franchises don't get any of that sale when you order through them ,EVEN, if your our customer,and you will pay more through them.Save a Franchise BUY ONLY FROM YOUR LOCAL AUTHORIZED DEALER.
* If you are a Aerus Dealer reading this and have called my office under some assumed name it's not neccesary call me directly.
* In regards to the Vacuum Land forum I just want to say I love to read some of the stories posted,read the special comments,and see some of the old Vacuums that are being collected and will post some of the old ones I have.
* I have been with Aerus ( formerly known as Electrolux) for 35 years.I started in May of 1979 as a door to door salesman.Since then I have held every positon in the company advancing at each level based on my sales performance and leadership skills.Along the way I have accepted many awards and prizes including Assistant Manager,Manager,Division Manager,Avp,and Regional of the year awards.Currently I am a "Master Franchisor" with 7 locations in 2 states and Looking for more Locations.
* Finally I want to let everyone know,I have been in many "WAR ROOM" and Factory meetings with Joe Urso and other members of his leadership team and ALL the conversations are about Product integrity,Customer Service,Franchise/Company Growth and developement,Educational Building block stategies for all levels.So if it's not right Aerus will make it right with the best product's,people, warranties and service in the business.The new PRODUCTS Are GREAT!


Best regards,
Donald A.Martin Sr.
President Dmansr Enterprises Inc.
dba Aerus Electrolux

877-816-6861




http://www.aerushome.com
aerusorlando-2014092212560308098_1.jpg
 
Guardian Platinum

Luxman107. If you still have a contact for a decent price on the Guardian Platinum I would be greatly interested. I was quoted $1995 firm. And I have been a dedicated Electrolux/Aerus customer for over 32 years. Thanks
 
aerus classic

Reading this thread kind of makes me wonder if I aid too high of a price for my aerus classic. I paid around $600 for the 90th anniversary edition, and a new hose, I have all hard floors so did not get the power head or any attachments, I already had plenty of attachments from other vacuums.
 
aerus pricing

Looking at an Aerus Platinum and i was quoted $2300. I live outside of NY. I love the machine but I'm hesitant to buy as I can't help but feel potentially taken advantage of by the pricing structure. Can anyone shed any light on whats considered a "good" price? Thanks
 
@onetiredmom

In case you just read random replies or scrolled to the bottom of this thread, here's a portion of reply 9 by dysonman1 that may be helpful in your understanding of Aerus's pricing: "If a new Aerus Platinum costs $750 at wholesale, the distributor is free to mark it up as high, or as low, as they wish. As independent franchise stores, their prices are never set in stone any longer. The huge cost of running a sales office in any particular area is reflected on the retail price. The Commission schedule is different for different salesmen as well, again, affecting the retail price."

Correspondingly, on a smaller scale I noticed price differences of Dairy Queen products among several cities' locations, most of which operate as franchises and some which operate under older corporate contracts and have more leeway. One of the owners with whom I spoke mentioned the fact that each franchisee is given a price point range by corporate according to the average socio-economic level of the region.

So a good price for the direct sale of a new vacuum cleaner is one that is fair for both parties--according to one's region and personal financial situation. See DesertTortoise's reply 18 on negotiating and aerusorlando's reply 37 on Aerus's sales policies.
 
How do you remove hepa filter from Guardian Platinum Upright

Hi,

I am not sure if this is the correct place to post this question, but I am hoping that someone can explain how to remove the hepa filter from a Guardian Platinum Upright vacuum, the black and white one with the black hepa filter on the side of it.

Thank you so much,

Ronda
 
Get it! It's a great machine! I would say go for something like a Lux Classic. They're a little easier to manage. Same thing with the trade ins at my local Aerus dealer. There are so many broken Dysons. He has a lot of older Luxes too, such as the 1205, L, G, AE, LX and XXX. Most of them still work. He's acquired quite a bit of stuff in the 40 years he's been selling Aerus. I say go for whatever works. My Electrolux Model XXX is turning 70 this year, and it's still going strong!
 
Lux S115 in the US yet?

I found that in the EU we now have new model called the Lux S115. It looks amazing and I wonder if you guys have it in the US?



mike811-2018010217011204720_1.jpg

mike811-2018010217011204720_2.jpg
 
I like that

Hose and grip much better than anything Aerus has made in years, that clunky plastic grip and wands turns me off, this looks great!
 
The new Guardian vacuum is really sleek and is the stuff of vacuum collectors wet dreams. That being said.
I personally wouldn't pay over $1,000 for it brand new. I would definitely take a SEBO E3 over that dollar per dollar on the new market.

If you're patient you will find one at pawn shop or on eBay for a couple hundred dollars down the line and that's the way I would personally go about it.
 
Let me slightly rephrase lux14. I DO like them. I like the appearance of them and the historic value of them. I still don't think they are the best for actual use. I've used Electrolux vacuums with those woven hoses and found them stiff and unwieldy. They are also known to not be very durable and leak dust. I like the new Aerus hoses very well. That's one thing they did well.
 
My first Electrolux Marquis came with a woven hose. I did my best not to bend it to much, so as not to break the


inside rubber. With that said, it did eventually leak some. I had burgandy carpet in my old two story home with an L shaped stair case. As I came down holding the vacuum in one hand and the sidekick attachement in my other


hand, when the hose rubbed against the carpet, I  noticed a light dust mark, where it had been.


 


When I got my Electrolux anniversary last all metal, I hung the hose up on two rubber tipped hooks for preservation, and bought a genuine electric vinyl hose. That hose never leaks......


 


 


PR-21


Bud
 
I just found this site, and this is my first post. I grew up with Electrolux, traded in my model 1205 (from 1968) for a Guardian Encore about 16 or 17 years ago. It's still going strong, but I started thinking of getting a new Guardian Platinum after seeing a demonstration. I like the extra suction and the mechanical design of it (although I think that long life HEPA filter at the exhaust is redundant), plus it's quieter than my Encore.

I'm not crazy about the lack of controls and displays on the handle (mainly I can't turn off the machine, change power, or see if the bag is full), and having the accessories hanging on the wand instead of on the canister (seems like they might get a little bit in the way when going low to vacuum under furniture).

In any event, can someone tell me about how the Aerus machine compares with the Lux International S115? They seem almost identical, but how about the innards (motor, electronics) and durability/reliability? I like the display on the Aerus, but the wand/handle on the Lux seems better (ideally, the Lux handle will work with the Aerus canister :-) Is Lux available in the US? Do Aerus filters and bags work with it?

I know, endless questions.

Thanks in advance
 
I am new to the forum. I want to ask what city's dealer offers the Lux Guardian Platinum the lowest price? I can fly there and buy it and still be cheaper than the 2,700 they ask here in Walnut Creek, CA. Could any member mention what price they paid for their Lux Guardian Platinum?
 
Hi guys!

First of all.. NO hate or disrespect toward anyone or ANY brand vacuum, as I Love them all and never give opinions unless I own the specific vacuum in question. I also tend to give positives instead of negatives unless I find a real issue with a vacuum! I’m just very happy to be here as a fellow Vacuum Cleaner collector to share and talk about my passion and favorite hobby.. Vacuum Cleaners!! So forgive me for saying it.. but this REALLY angers me!

I refuse to buy anything that does Not have a Set Standard Retail Price, determined by the company that makes the product and that SAME price is held by ALL sellers or stores! It should be illegal to sell the same exact vacuum from $500 to $2500 and this is why I’ll NEVER buy a brand new vacuum that is sold under these Vastly Fluctuating (highly unethical, greedy) pricing methods!

How many consumers would go into one Walmart and pay $950 bucks for a specific item, then walk into a different Walmart store and see the exact, IDENTICAL item priced for .25 CENTS and NOT loose their mind with anger and go on a social media Rant about the unfair pricing at Walmart?? Also, I understand things like gasoline prices fluctuate, but the price differences mentioned here have almost a $2,000 price difference! That would be like paying at one local gas station $3.49 a gallon.. then driving across town to another gas station and gas is priced $295.00 dollars a gallon... that would NEVER happen because people would refuse such practices!

Consumers of these vacuum cleaners (or anything else sold this way) are to blame as they should refuse to purchase something at such wildly varied prices! It’s like these Factory Warehouse stores that Don’t put price tags on the furniture so when a customer walks in they spout their BS line to earn as big a commission as possible! It’s NOT right and they will Never get my business because even IF they offered me a great deal on say a couch, I wouldn’t buy it because I know they might gouge some other unfortunate customer for hundreds more than I was offered!

Ok, again.. NO hate, NO disrespect to anyone or any vacuum brand.. but I just wanted to get this off my chest and see if anyone else is in agreement with me?? I am just curious if any of you here would like to buy a brand new vacuum, like an Electrolux or Rainbow or Kirby.. but do NOT because they are offered a very high price or just turned off by the prospect of having to “Make a Deal” and go back and forth with a salesperson until they feel their price is fair??

Lastly, if anyone here has an identical vacuum to another member, and the price one of you paid for the exact, identical vacuum varies by four or five hundred dollars.. do you feel cheated if you paid more??

Just curious and wanted to vent a little.. I apologize to anyone involved who this might offend, that’s Not my intention but rather I just wanted to hear opinions and to be heard regarding my frustrations.

Thanks everybody! Have a great weekend!

Respectfully, Patrick
 
Patrick

Interesting questions and I"m looking forward to reading people's responses. The fluctuating' prices of those types of machines would NOT deter me from buying one if I was in the market for them. Some people enjoy the bargaining/negotiating process .....whole cultures do this as a matter of fact ( think many in the Orient, Indian, and middle eastern). I would feel cheated if I paid 300-800 more for the same item though as someone else. I applaud and congradulate those who do have the patience and tenacity to get a better price on anything though. I would strive to be more clever to get a price I'm more comfortable with.
 

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