The Laundry Pro is produced by Aerus Holdings LLC by a wholly owned subsidiary, Vollara (Formerly EcoQuest). Ozone is a by-product of the process and it is contained and passes California's regulations and is permitted for sale there and very few ozone creating products are. The 'active oxygen' technology primarily produces hydrogen peroxide, carbon dioxide and small quantities of ozone. All return to water or are released as oxygen over in the washing/rinsing process. Carbon dioxide provides bubbles (carbonation), hydrogen peroxide the majority of the cleaning and anti-bacterial properties along with the residual ozone. One of my not so favorite things about Aerus Holdings, is the secrecy and marketing approach they take. I think the company would be much more successful at a slightly lower price point (the best of the best at the high middle of the price curve) and more transparent marketing perspective. I don't mean they should divulge details of the the patented process, but of the general chemical composition/transformation would be nice. Even as an associate, it's very difficult to get any information. What I have been able to learn has been because I happen to be friends with someone in R&D at Vollara from a previous career. Even that friendship has garnered me only limited access to information due to non-disclosure agreements and corporate paranoia. I've also been fortunate to have sold a few over a period of time and versions and seen the improvements over time, along with the results of use. Is it perfect? No. Can you always use no soap/detergent? No. Can you greatly reduce use of soap/detergent/stain treatments? Yes. Synthetic fibers don't respond as well as natural fibers do, and therefore require the use of soap/detergent. However the amount required is very small, a teaspoon or so for a FL and a tablespoon (3 teaspoons) for a TL and some stains, especially oil and alcohol based substances benefit from pretreatment. As an allergy sufferer, I also greatly appreciate the lack of perfumes and chemical residue in the laundry. I will purchase (or win one in the October sales drive, since April and October are the only incentive months my franchisee participates in. I also know that, at least for me and one other franchise on the east coast, no one that has purchased one has cancelled the contract or had other than positive remarks about the product. I do think that has a great deal to do with the proper setting of expectations and explanation of the limitations before the sale. I also know that since the release of the current version, G4, there have been no units sold locally returned for repair or service. Again, I am not here to sell anyone on the product, I simply objected to the out of hand dismissal of the technology, with nothing other than an opinion and no experience.
