cheesewonton
Well-known member
Software on a vacuum is a problem, not a solution. KISS.
Dyson Piston
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Vacuum Facts
Well-known member
Agreed in this case. It's utterly stupid they made an app to interface with it. It's such a pointless gimmick and shouldn't have happened. This is what happens. Idiot copycats try to one-up at a purely cosmetic level by creating attractive false economies. The cattle lap it up in unthinking fashion worthy of a rabid vacuum enthusiast, and suddenly it becomes a general expectation amongst the lowest common denominator. So now Dyson have to jump on the bandwagon to look like they're 'modern' and competitive. Now we've got an app to screw around with and an excuse for them to release now, patch later, which means an inferior product. At least a Sebo doesn't have an app in fairness, I'll give it that.
Vacuum Facts
Well-known member
Here's another weird thing that literally no one has pointed out anywhere yet. Dyson market their new motor is 900 W (producing 315 aW). But if you look carefully at the label if you take the bin cover off, it specifically mentions 450 W. If you calculate the approximate electrical power drain in various modes, it peaks at around 450 W in boost mode—which is what the label says. So where does this 900 W come from? Only half that appears to be used. Anyone understand enough power electronics to meaningfully comment, because I'm intrigued. Or is this some half truth marketing?
madaboutsebo
Well-known member
I wouldybe surprised if the marketing team have made a mistake. Well they changed the name after its initial launch.
Vacuum Facts
Well-known member
Well they did make one mistake. It's "900 W", not "900w"...
I'm wondering whether the power drain of the battery is limited by the technology or their desire to maintain battery service life. Maybe they do actually have a 900 W motor, but only half of its maximum power is being utilised for now until better battery technology is ready. But if that's the case, why bother building a 900 W motor when you can use fewer materials and save on cost and weight and use a ~450 W motor? For bragging rights in marketing? Seems wasteful. Someone ask Dyson if you're interested. I doubt their front end will be able to help TBH... They'll read some vague answer off a computer screen that evades a meaningful response and tell you there's a 6–8 week delay for the necessary parts to respond.
madaboutsebo
Well-known member
YeahWell they did make one mistake. It's "900 W", not "900w"...
I'm wondering whether the power drain of the battery is limited by the technology or their desire to maintain battery service life. Maybe they do actually have a 900 W motor, but only half of its maximum power is being utilised for now until better battery technology is ready. But if that's the case, why bother building a 900 W motor when you can use fewer materials and save on cost and weight and use a ~450 W motor? For bragging rights in marketing? Seems wasteful. Someone ask Dyson if you're interested. I doubt their front end will be able to help TBH... They'll read some vague answer off a computer screen that evades a meaningful response and tell you there's a 6–8 week delay for the necessary parts to respond.
That’s a good point you make there it could be. Maybe if it has a 900 W motor it’ll be used in the next generation model that may launch sooner with the new battery technology so saving on development of a new motor again. But like you say it’s a waste in the V16 as not using its fully potential and using unnecessary materials. The customer service team won’t be able to answer that. Years ago they would of.
Vacuum Facts
Well-known member
They were stupid enough to produce a machine with performance comparable to their crappy dupe competition...
And the measurements are consistent with 450 W
Vacuum Facts
Well-known member
Just discovered a third reason why the performance is so bad on this machine... And it provides some hope for a possible partial fix. Will discuss in the review. I swear this product feels so half baked...
Oh man just spill the tea then, don't make us wait ages for review
Vacuum Facts
Well-known member
I'm sure the paid-for reviews will provide the quality you deserve in 2 days I'm keeping it quiet for the same reason I wanted to keep the performance disaster quiet. I'm waiting for the boils and pustules of the 'reviewers' out there to show so I can clean up with some facts. My hand was forced on the performance issue because there is actually one other person out there who's relative performance testing is good enough to spot these things. The reasons I've found I'll reveal once everyone else has shown their understanding level. Otherwise, they just copy off me. Look out for all the announcements about its poor performance on the lay internet, but none of the explanation why. TBF, I also need to double check what I've found. Just know there's nothing much you can do about it for now.
I'm keeping it quiet for the same reason I wanted to keep the performance disaster quiet. I'm waiting for the boils and pustules of the 'reviewers' out there to show so I can clean up with some facts. My hand was forced on the performance issue because there is actually one other person out there who's relative performance testing is good enough to spot these things. The reasons I've found I'll reveal once everyone else has shown their understanding level. Otherwise, they just copy off me. Look out for all the announcements about its poor performance on the lay internet, but none of the explanation why. TBF, I also need to double check what I've found. Just know there's nothing much you can do about it for now.
Vacuum Facts
Well-known member
I'd recommend people complain to Dyson that the V16 doesn't have the suction of the V15/Gen5. Maybe they'll take note if they don't (somehow...) know already and attempt to fix things.
The fact that they're now including a Fluffyhead suggests to me there must be some sort of negative feedback they've received. I can't imagine they'd design the new cleanerhead the way it was, if they always intended to include the Fluffyhead anyway.
Is the suction worse even on the non powered tools, or the motorized screw tool? I'm assuming it's just the new head that's not performing well correct?
Is the suction worse even on the non powered tools, or the motorized screw tool? I'm assuming it's just the new head that's not performing well correct?
Vacuum Facts
Well-known member
Yeah, it's definitely not delivering the suction power it should be. I'm sure it's partially a software fault. This is exactly what I said... release now fix later instead of getting it right first time, because we've got an app now and can. Cheesewonton is right. Wonder if they'll release a firmware update in time for launch? In fairness, we have these things before they're officially launched.
Vacuum Facts
Well-known member
No. I mean you could buy them from them, as they were listed on their website, albeit not obviously. I paid for this and bankrupted myself. Anyone who bought one should complain to their customer service asap and say it's not got very good suction. Enough voices might make them spot a pattern and react (assuming they don't already know).
Vacuum Facts
Well-known member
There's no point in keeping this quiet actually, since I think it's actually a genuine problem with a solution. Just estimate the power consumption from the run times (note: ESTIMATES). They're *way* lower than the Gen5 (hence much longer run times than the increased battery capacity accounts for). Data doesn't lie. In auto mode, the V16 looks to be using only 2/3 the electrical power of the V15/Gen5 (which translates to air Watts and suction—see lecture). Boost mode only about half! This explains much (but not all) of the performance issues. I think they've messed up their firmware in one of their damned updates (you're made to update when you first pair), and it's crunched the motor power right down. I can almost believe Dyson might have reduced auto mode power consumption to get longer run times—it's like 20 minutes more, although I don't believe it was for this reason—but boost mode reduced by 50%...? No way. Boost mode is their bragging value. This has to be a mistake. I bet they could fix this with an update and make it operate properly and nearer to the gen5. Everyone should complain to them tomorrow. Anyone with half a brain there that realises there's lots of similar complaints will put 2 and 2 together and realise the error and fix it. Tell customer support that suction is low compared to gen5/V15, run times are unusually high and the motor doesn't seem to be working that fast. I could be wrong, but these numbers need a good explanation if I am.
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Vacuum Facts
Well-known member
It would likely substantially improve it to be comparable to the gen5, although there are two other physical issues with less easy fixes. Share and make some noise so they notice. If the anti-Dyson haters aren't completely petty, they can use their normally vile propagandist behaviour to actually help out here. Complain all over the place at how weak the suction is as of today and it's probably a firmware thing.
