Reply# 13 & Reply# 17
Those are the only bags I will buy only because the Aerus guy slipped & telling me why NOT to buy them so I have been & here's what he said:
The 4-ply bags filter better then the original blue ones the company switched to hence less dust in the machine, no visits to get the cleaner fixed...that's what it comes down to.
The first thing he did when I brought mine in was to open the bag compartment to see what bag I had in there, saw it was a new 4-ply bag took it out & threw it away, looked inside saw it was spotless & said NOT to use those because they were not genuine Aerus bags & would damage the motor so I asked him how if the compartment stayed cleaner with the 4-ply then the originals & he gave me some B/S story, changed the subject to the after filter not being original too. I had a phone call, excused myself while I stepped outside to handle the phone, came back in & heard him talking to someone on the phone in the back saying that he had another one in with non-original bags & filters & that my machine was spotless inside & how is he going to sell me original bags aren't that great. So I had a look in the pail...half the bags in there were still good 4-ply bags he had taken out of customers machines.
He comes back out not realising I overheard him talking & I asked him for my bag back because there was nothing wrong with it which he refused so I reached over to grab it where he said it was property of Areus now & I said really?? Sweat is now pouring off this poor guy so I grabbed my machine & took it before he said THAT was property of his his store too. I asked him why's he getting rude & was asked NOT to leave come back ever again, since I didn't know what I was talking about. I told him I not to worry & was going to tell me friends NOT to come here which he said I couldn't do....SO
Here comes this elderly lady with a Olympia One who walked passed me as he's still screaming at me, I asked her what was wrong with it & she said she was bringing it in for service. I opened up the exhaust put my finger round in there to see how much carbon was there, not much opened up the bag compartment 4-ply bag pulled it out....clean as a whistle. I told her it was fine, but she said HE told her to bring it in twice a year so it wouldn't void her warranty ... I looked at her & said that warranty expired years ago & that you were being ripped off. She told me she thought so also he was charging her almost $100 for bench charge, by then I was furious, put her bag back in & closed it up, asked her how it was running she said fine & she had gone someplace else to have it looked at & was getting a second opinion. I gave her mine & she was very happy with what I told her & left. Now..
He's just glaring at me saying he called the police to have me arrested now mind you I'm in the parking lot..public place was not in his place of business, so I said I'm waiting bring them, also you might need an ambulance for yourself as you don't look so well. I patiently waited 1 hour...no police I told him thank you for a pleasant experience & have a great day!! and left..
Went back there a couple days later at night to have a look & back room was a mess (I looked through the front window which he had the door open & light on) like some child had a temper tantrum! Machines scattered everywhere that were once nicely arranged in rows along the wall I mean he had a turn!! BUT in the window was a Help Wanted sign.. I laughed & thought ain't no one can help you in there..fast forward went by there again at night 8 months now & place still looks the same except for dust is now on the floor & machines in the back, looked like no machines in for repair & the Help Wanted sign is still in the window a bit sun faded now, papers scattered on the desk...looks like there might be a new sign in the window soon.. For Rent!
