poor customer services EVER
i own roboclean Aura vacuum since 2011 and use it like once every 2wks. i found the motor making a bit big noise lately, so i try to call the c/s representative but the line is disconnected, i try to call their c/s svc hotline 852-82083018 and email them at the same time but no one ever ever reply me at all ..... so what the hell is 10 year warrantee... when i need them and they're not there .... can anyone help me to report this to their head office and ask someone to contact me please.
my name is wei-bec
contact# is 852 90228933
email addr : [email protected]
i own roboclean Aura vacuum since 2011 and use it like once every 2wks. i found the motor making a bit big noise lately, so i try to call the c/s representative but the line is disconnected, i try to call their c/s svc hotline 852-82083018 and email them at the same time but no one ever ever reply me at all ..... so what the hell is 10 year warrantee... when i need them and they're not there .... can anyone help me to report this to their head office and ask someone to contact me please.
my name is wei-bec
contact# is 852 90228933
email addr : [email protected]