Abandoning the MLM business model.
This has been Kirby's business model for the longest time, and it's not great. It's very predatory, both for the consumer and the sellers. For the consumers, they'll in a lot of cases have to deal with extremely pushy door-to-door salespeople that won't leave until they make a sale. Oh, and that's on top of Kirbys being typically sold to the elderly and low-income, which I'm sure you can see why that's messed up. I'm not saying all Kirby salespeople are like this, but there have been many accounts of these kinds of them. Speaking of which, for the salesperson's side, they may in a sense "be their own boss", but that also means taking on most of the responsibilities of one. It's seemingly extremely hard to make decent gains as a Kirby salesman from what I've heard, at least in a non forceful/predatory way. Now again, that's not to say that statement is a blanket one, as I think it depends on the local Kirby distributors and their practices. In any case, I think the MLM model should be tossed out by the company, and the machines should be sold in a more modern way, such as online. Thankfully, it seems as though Kirby is going that route, as you can purchase the Avalir Platinum online, and/or schedule a demo on your own time, which I think is a step in the right direction. I'd also open up to them being sold in vacuum stores, just as Riccars, Sebos, and other luxury brands do. With all that out of the way, I'd now like to talk about how I'd revise the G-Series tooling with future Kirby models.
