Gsheen...
I can actually understand the Dysons in use in a medical facility. NONE of the Drs. Nurses or techs actually use the machines. I'd like to be a fly on he wall if one of the cleaning personnel ever actually emptied a dust bin with their sight. I am sure all of the emptying takes place in a maintenance room, far away from the offices, labs and patient rooms.
As for the warranty, I said Dysons USED to exclude the upright hoses here in the US. Most of the machines we service are out of warranty, because Dyson pulled our dealership before I started. Why? Because although we repaired a ton of machines, and sold lots of parts, we did not sell enough new machines to suit Dyson. So, now we make even more money repairing them! What a stupid move. There is NO Dyson warranty station locally anymore. That fact alone helps me trade Dysons in. Customers do not want to be bothered boxing up their vacuum and sending it it. If they spent 500.00 once, they will spend more the second time on something better.
Neither contractors nor medical facilities cleaners have carpets of any thickness to clean. I do not imagine they would have much use for the attachments, either. So Dyson has found their niche market in SA, it seems.
As to the durability factor, it just blows my mind. How could Dysons be so much more durable in SA than in the US, unless Dyson is intentionally using differing grades of plastic for different countries? That is not out of the question. Such things have been done before in other industries as well.
I don't like the feel of a Dyson in my hand, I do not think they are comfortable to use, and only the ball machines are easily maneuverable. Equivalent filtration, better performance, and much greater ease of use are available in other brands. I guess it comes down to faith, either you are a believer or you are not.