So I was vacuuming at work with my boss's Kirby Ultimate G when this happened. Is this a hard fix that I should take home, or can I accomplish this at work with simple tools? Never seen this or heard of this happening before…
Thank you so much for your reply! I have already fixed it, it did take just a few minutes. The hardest part was definitely getting the TechDrive unit out of the base pan of the Kirby. Also, this machine was very dirty inside, so I took the opportunity to clean it up a bit.