TO BE INTRODUCED IN JANUARY, AERUS GUARDIAN PLATINUM.

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massagemiracle

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This is from a posting in the Vacuum Collectors Club on facebook, posted by Daniel K Anderson. Saying that this Aerus Guardian Platinum is to be introduced in January. I assume replacing the current model. I thought I would share.
 
To be Introduced in January

It looks JUST like the "Intelligence" from Lux but with the TriStar hose and power nozzle. I was hoping they would use the braided hose like the Intelligence.
Anything would be an improvement over what they are offering now. I HOPE it is quiet!
Also hope it has an improved power nozzle and filtration. It looks good in the picture!
 
I like the look!

I like that look but i see no speed switch nor power switch on the handle that is kind of a let down considering it's a premium end vacuum, I know the local lux dealer prefers to sell the guardian over the ultra for those very reasons
 
I see they are jumping on the Platinum bandwagon where you just make something black and gray and call it Platinum... of course it looks different than their current offerings, but I still prefer the original Guardian. I also immediately noticed the lack of a power switch/speed control on the handle, not to mention the lack of a quick release power nozzle (unless there's a hidden pedal that isn't obvious in the picture, that's possible).

I wonder what web site they got that from, because it's not on the Aerus web site and I'd like to read the features that they are boasting.

Is the shiny part on the canister plastic or metal? If it's just painted plastic, I'd hate to see one after a few years of use.

I also echo the people who hope for something quieter... at least the power nozzle.
 
Change is good

I have the Guardian Upright, I wonder if they will eventually be changing the entire line up of machines. The Aerus works great, however for the price I would expect them to have more features such as variable suction and be much quieter. Hopefully this new model will be an improvement, but its not on the website yet.

Aerus seems to not put much effort into the design and options in their vacuums; and the dealers who sell them love to rip you off. I think Miele makes a superior product with many features for the money.... they are very quiet. Also, there are more Miele dealers than Aerus in most parts of the country, so parts/supplies are easier to get.
 
I sure hope they use a different wand design-maybe something telescoping with just a hint of real metal. Those Aerus plastic wands are troublesome. Perhaps something like in the photo below. This is the Sauber. sold in Australia.

luxlife++8-14-2012-22-19-41.jpg.gif
 
I agree

I don't like those plastic wands! And what's up with the shape and diameter of them?

They do seem to seal together well but some type of metal would be better and not that much weight would be added.
 
Yes...

... I think Aerus needs to produce something like that! They also need to grow the physical store locations and promote them better. Most people think the electrolux you see in Costo, Best Buy, Lowes, etc...are the originial high quality canister machines. For now, I find Miele & Sebo brands to be more readily available to the consumer.

Current Aerus products perform excellent in my opinion, but they need to be fine tuned at $799+ (it should be on par with Miele, because they are loosing lots of customers to Miele)
 
The New Aerus

<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;">If this new vacuum is priced like all the other Aerus products, it will be much to expensive.  I agree with George, Miele makes a superior product that is more effiecient and at a much better price point.</span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;"> </span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;">In my opinion, if Aerus made this new vacuum similar to the "Intelligence", they will have a winner.  Stay away from the ergonomic hose handles featured on the current line of Aerus vacuums.  Offer options - non electric hose and turbo power head.  Not everyone has wall to wall carpeting.  Aerus needs to think like Miele.  Offer the same vacuum with different features, options, and at varying price points.  However, I do believe they will probably screw up the new design as Aerus no longer listens  or cares about their consumers.  </span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;"> </span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;">At one time, I was an afficianado of Electrolux.  Not anymore.  I now use a Miele vacuum in my home and it is far superior to any Aerus/Electrolux I have ever owned or used!!!!</span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;"> </span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;">A great day to all.  Stay safe and stay well,</span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;"> </span>


<span style="font-family: arial,helvetica,sans-serif; color: #0000ff; font-size: medium;">Richard</span>
 
I own the previous gen to this machine manufactured by lux and to be honest its nothing to right home about, its good but is out cleaned by just about every medium to high end canister with a pn, miele,dyson,sebo Electrolux they all do a better job at a much better price.


I saw and tried out the new model and to be honest apart from a better designed wand set up it was just the same as the old machine.

To me its a sad day when yet another American company has choses not to design and build their own machine but to import one.

So this will be yet another vacuum company importing vacuum cleaners, I hope you all boycott it for the sake of manufacturing jobs in your country
 
Well said and the truth... Aerus does not listen to the customers and there is a lack of innovation. I have contacted Aerus twice about something relating to my vacuum--the response, "We will pass it along to our engineering department"

I does not appear they are a very proactive, progressive or innovative US vacuum cleaner manufacturer. Who ever owns this company has no clue; have they ever checked to see their competitors. Hello, wake up!

The Miele Callisto, Miele Upright s7, Sebo D4, Sebo Felix what all these competitors offer at a better price: quiter operation, telescoping wands, adjustable suction control, carpet height adjustment, better filter bags, crush proof hoses, HEPA/Sclass standard.
 
brushed alloy

The older model also has it and it looks terrible after a few years as it dents easily,I will post pics of teh older ones later they are not on my laptop.
 
I agree, Aerus did the same to me......My review and letter

I had the Lux Guardian Ultra and was very disappointed and wrote Aerus. Here is their reply.


Dear Mr. Mattingly:



Thank you for contacting Aerus Electrolux Customer Service. We take great pride in our products and superior customer service and always enjoys hearing directly from our loyal customers.



Our Engineering Department has integrated many customer suggestions into design improvements over the years. Most improvements have been enthusiastically welcomed by a vast majority of our customers. We are sorry to learn of your dissatisfaction with this product.



I have forwarded a copy of your letter to our Engineering Department so they will be aware of your suggestions and concerns. Be assured that they take our customers' comments seriously. If you have any questions or further concerns, please feel free to contact us at 1-800-243-9078 or via email.



Sincerely,





Janice

Aerus Customer Service



Your original manufacturer & authorized provider of parts & services for all 1924 - 2003 Electrolux vacuums



-----Original Message-----
From: Bud Mattingly [mailto:[email protected]]
Sent: Saturday, October 09, 2010 1:23 PM
To: Customer Service USA
Subject: Lux Guardian Ultra





Hi,



Just wanted you to know how I rated the Lux Guardian Ultra in the Consumer Reports Magazine. If you look back in your records, you will see that I am an Electrolux die hard fan, but you really do need to fix some major draw backs with this canister. The suction control on the hose handle is useless, see my review. For the price of this machine, it needs a variable speed motor, which would fix the suction control issue. The brush roll does not groom carpet well, it needs to have a stiffer brush. I actually took my power nozzle in to buy a stiffer brush roll and was told you only make this one now. At least give those of us who want a stiffer brush roll the choice of buying one! Lastly the noise from this machine is terrible. I know that you have a temporary fix in that there is something you can add to the exhaust port to dampen the noise, supposedly without affecting the air flow, but other vacuums, such as a Miele have sound dampeners built into the body of their units. I actually have an Electrolux 2100 model and I feel that it cleans better than your top of the line cleaner, for the above reasons. I got the 2100 at QVC for Three Hundred and some dollars as a Today's Special Value. With all that said, I do like the weight of the machine much better than the older Guardians. I like the hepa filter in the machine and not on top of it, but wish you could put the tool clip back on the exhaust port instead of the handle.



Just in case you don't have record retention that goes back to the 80's, here are the vacuums I have purchased from Electrolux/Aerus.



Electrolux Marquis

Electrolux Rene

Electrolux SR 6500 75th Anniversary

Aerus Lux Guardian Ultra

Electrolux Discovery III

Electrolux SR 2500



Electrolux Floor Pro Shampooer



I am still an Electrolux fan and hope that Aerus will continue the tradition of constantly producing Top of the line vacuum cleaners for years to come.



One more thing, I am in the Cincinnati/Middletown area and the Aerus dealer closed shop. Dave was great to deal with and kept me informed of new things to come. This area still needs a dealership in this area, please make that happen.





Sincerely,



Ralph D Mattingly





PS I also have one of the 1000 Commemorative Edition Electrolux's that were made for the sales people and no Dave did not help me get it, I purchased it from Ebay. It is # 20 of 1000. The last all metal's to be made.







Welcome Ralph -







Displaying Review 1 of 1Back to Top




Lux Guardian Ultra

By Bud from Middletown, OH on 9/10/2010

Pros:

Easy To Empty, Easy to Use, Lightweight

Cons:

Brush doesn't groom well, Noisy, Short Power Cord, Suction Control Useless

Best Uses:

Hardwood Floors, Pet Hair, Stairs, Tile Floors

Describe Yourself:

Frequent User

Primary use:

Personal

How long have you owned it:

More than six months

Bottom Line:

No, I would not recommend this to a friend

I was one of the first in line to get this vacuum. The suction is too powerful not to have a better way to control the suction. When using the sidekick on my couch it actually stalls out due to too much suction, even using the suction control valve on the handle. This cleaner needs a variable speed motor which would take care of this problem. Other vacuums in this price range have variable speeds. The other bad problem with this machine is the noise level. On a positive note, you will never find an easier bag change bar none. The performance indicators on the machine are great. Thermal heating cutoff, no bag, change bag, and unit has electrical power. Until changes are made to correct the above, I would not recommend this vacuum and I have used this brand since the early 80's.
 
A sebo or Miele is a much better bet.... Like I said aerus is a solid performer, but its lacking in refinement. Customer service and the dealer-parent company communication is non existent. If stores are closing as they have in my area, then that should be an indicator of where they are headed. We lost 3 stores on long island. I have the lux upright, it grooms nicely, but the Miele or sebo Felix is much better and more versatile for $599 vs $1,000 for aerus upright with tools
 
I just don't understand why Aerus can't do anything that makes logical sense lately? The Renaissance body was less flimsy feeling than the egg-shell style canisters, and better looking in my opinion, as well as being able to store tools covered on board, and a 28 FOOT LONG CORD! The long cord makes it so much easier to use than any other Lux canister and its so nice to not have to constantly find another outlet.

Wouldn't it make more sense to find a way to fit a HEPA filter some where within the body, not that awful after thought looking box on top like the first Guardian? While they are at it, make sure the body is sealed and has sound dampening material like a Miele, and make a smaller and better designed hose handle (the old one is very bulky). Change the brush in the power nozzle or rework it so it preforms more like its other high end competitors.

They had a great body style to begin with, so why not rework it a little bit so that it has a better chance to stand up to the competition? There is no need for them to reinvent the wheel or import a machine that wasn't created in-house, just follow the leads of some competitors and incorporate them into their own products. This happens within all industries, just take a look at the automotive industry where many borrow technology and designs, yet Aerus seems to stick their head in the sand and refuses to look at was is around them.
 
2 HEPA filters? Isn't that a bit of over-kill? And what about its affect on the suction power/airflow of the machine? Make a HEPA bag and just use one HEPA filter, Perfect has already come out with HEPA C-style bags too. And for what reason would there need to be a HEPA filter both before and after the motor? I've never heard of such a thing, nor would I think it would be necessary if the bags filtered well. I forgot to mention in my previous rant about that the Aerus paper bags need to be improved and it would be a welcomed change if they were made from material similar to Miele and Kirby filtrete bags.
 
Very smart move for Aerus...Miele Killer here!

First off, let me say I will FOR SURE be adding the Aerus Platinum to my collection, as well as an original Guardian when I can find one in good shape.

Steven: I totally agree with you about Aerus needing to offer a Cloth HEPA bag! I don't feel the bags need to be upgraded, they are really good quality as it is. HOWEVER, these days, when Aerus is trying to compete with Miele & Sebo as their primary competition, & they sell the Aerus Classic for $1,000 dollars, they NEED to make a Cloth HEPA bag available as optional equipment for consumers to buy! When you spend that kind of money for a vacuum nowadays, you expect these features to be there. Especially when Aerus could contract with Perfect, JohnnyVac (vac shop distributor in Quebec that offers the Cloth HEPA bags) & Tacony to make their bags for them & not have to worry about the expense of setting up a manufacturing line to make a new product. It would be a smart move that would modernize their product & offer an additional product to sell to consumers at little expense.

As far as 2 HEPA filters being overkill? Well, I think it's a smart move for Aerus to market this system to consumers! Most people want the additional filtration, but they don't want to pay for costly filters & bags to accomplish it! Especially when some makers like Miele price their HEPA filters at $60 a filter....and you have to change it every year! I think that marketing the Aerus Platinum with micro-filtration bags, then a Washable HEPA filter to capture fine particulates, & then a True HEPA filter on the exhaust to capture carbon dust & whatever the Washable HEPA may miss is a smart move. Consumers will find favor with this type of system, as it will minimize their expenses to operate the vacuum long-term. The only problem I can see with the Aerus Platinum is the bags are a bit on the small side- even for an Aerus- and while most consumers that are already Aerus or Electrolux users will be used to small bags, it might be something for them to complain about or think a little harder about buying the vacuum. To overcome this, Aerus is going to have to make the cost of a pack of bags a very reasonable price, & offer bulk packaging/discounts on the bags. This takes away a consumer's complaints about the small bags if the cost is reasonable.

And Steven, no offense, but WHY would they go to the design & manufacturing expense of redesigning the original Guardian, when they can import a product that accomplishes everything you want to see in an improved Guardian? Most importantly, it still looks like an Aerus! Consumers aren't going to look at this & think to themselves, "What planet did they design this vacuum on?! This doesn't look like the Aerus vacuums I've always known." I think Joe Urso was very smart to choose to import the Platinum & "Americanize" it....they have a new premium vacuum that addresses dealer's complaints about the Guardian Ultra, that's new & improved, without any additional manufacturing expense! That's a no-brainer idea that makes PERFECT sense to me, if I was CEO of a company! And you say that Aerus is sticking their head in the sand & ignoring the world around them? If that's so, at least to my mind, they would have just kept the Guardian Ultra & never even dreamed of importing the Aerus Platinum! I would be willing to bet good money that Joe Urso has been paying VERY CLOSE attention to Miele, Sebo & Riccar/Simplicity, & decided this would be the perfect answer to make a product to compete against them in the marketplace.

Gareth: I understand your concerns about the vacuum being metal, & the dents you have gotten in yours after a few short years. I would be annoyed by that too! However, here in North America, it will be a selling feature against Miele....consumers here tend to associate a metal vacuum as being more durable, & will see it as an advantage the Aerus Platinum has over their competition. After all, in America consumers had Electrolux metal vacuums for 2 decades & the problem with denting existed then, but yet they still go back to buy a new metal canister, so they can't see it as much of a problem as you do.

Rob
 
lets see what happens...

To Kirbylux77....Aerus may be coming up with a new model, however, it sounds great, but time will have to tell. I honestly do not think Aerus can compete with Miele or Sebo no matter how hard they try if there is no marketing or promotion. Not many people know what the hell and Aerus vacuum is if you asked them. A metal vacuum with two hepa filters, suction control and all the bells and whistles mean nothing if there is no glowing website, promotion by dealers and the parent company, as well as allowing sales via online retailers and/or select retailers.

Aerus needs to market itself. They have their work cut out; they changed their name and sold the ELECTROLUX name, so many people still have no damn clue what Aerus is. The brand needs to be re-established, re-branded and promoted. Miele and Sebo can be purchased from numerous online retailers, fine home stores and local vacuum stores. Miele is synomymous with high quality home appliances and has been around longer than Electrolux-Aerus. People know what Miele is seven times more than Aerus.
 
bimmer

Aren't the Aerus vacuums sealed already?

I could be WRONG, but with the Renny I had and now the Epic 6500, the exhausted air comes out in only ONE place, through the after filter, not multiple places like the Sears canisters.

I agree with you. I liked the Renny much more than the Epic 6500 as far as body style and on board tool storage. It's a pain to carry that floor tool around for quick connect and they need to find a place to fit that on board! Such a pain and it's even worse on the Epic 6500. The Renny also had a bit more suction that the Epic6500. That being said, I do like the Epic 6500 - other than what I mentioned, it's perfect for me and easy to use to run quickly through the house to get the cat hair every day. I could LIVE with it as my main vacuum but I wouldn't want it as my main vacuum.

There are so many possibilities for them to vastly improve this vacuum, but it's just basically a different color and an additional filter? GRRR
 
I think it is time Aerus-Lux put a filter in front of the motor after the bag-I have seen MANY blown motors and fans in Aerus-Lux vac where the bag leaked or burst and the contents went into the fan and motor-trashing it.Just about any object entering a clean air type motor will break the fans-and possibly the motor too in the process.The premotor filter protects the motor and the vac user from an expensive and long downtime repair if the bag breaks.OTHER canister vac makers have used premotor filters to protect the fans and motor in case of bag breakage or leaking.
 
Yea, when I first got the Renny, then the epic6500, I thought it was very odd that there was nothing to protect the motor after the bag at all. Even the Kenmore had a pre motor filter. Of course, that was another filter to have to buy.

Bags, pre motor filters, hepa filters = expensive over time.
 

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