gmerkt
New member
This is the machine that is kind of two vacuum cleaners in one. The suction part of the machine rests in an upright chassis with a floor nozzle. You may lift the suction (canister) part off and use it separately like a canister vacuum. To facilitate interface between the main guts of the machine and the floor nozzle (which naturally enough has a separate motor to run the brush roll), there is a two pin plug.
I got one of these machines in one of the batches I take in for refurb. Bissell isn't my normal line of country but this one interested me with its gimmicky design. It had a note pasted on it, "bottom part needs fixing." The brush roll wouldn't operate because the electrical contacts between the floor nozzle and the main canister were fried to a crisp. Next stop, look for parts online. This isn't a very old machine, yet every parts source showed these two corresponding plugs as not available.
Further checking online turned up a number of stories about similar electrical contact failures. The juicy part I learned is that Bissell will send you an upgraded replacement machine upon request in return for you sending them back the cut-off cord from the original. I haven't seen it stated in so many words, but this appears to have been a major defect, and being of an electrical nature, a point of possible litigation (like if Bissell's product caused your house to burn down). So I guess that's why Bissell won't make replacement plugs available.
On later models (3760, is it?), they changed the circuit around a bit and these have a three pin plug instead of the earlier two pin.
So don't throw away those burned-out 3750's. The replacement Bissell sends you for free is a Model 89Q9-R. Or at least that's what they sent me. It has the upgraded plugs in it. They tell you initially that it will be a reconditioned machine and mine was labeled as such but looked like a new one. No dirt anywhere on it or in it. All it will cost you is the postage to return the cut-off cord of your original machine.
I don't know if there is a bag limit on these; I haven't tried that one yet.

I got one of these machines in one of the batches I take in for refurb. Bissell isn't my normal line of country but this one interested me with its gimmicky design. It had a note pasted on it, "bottom part needs fixing." The brush roll wouldn't operate because the electrical contacts between the floor nozzle and the main canister were fried to a crisp. Next stop, look for parts online. This isn't a very old machine, yet every parts source showed these two corresponding plugs as not available.
Further checking online turned up a number of stories about similar electrical contact failures. The juicy part I learned is that Bissell will send you an upgraded replacement machine upon request in return for you sending them back the cut-off cord from the original. I haven't seen it stated in so many words, but this appears to have been a major defect, and being of an electrical nature, a point of possible litigation (like if Bissell's product caused your house to burn down). So I guess that's why Bissell won't make replacement plugs available.
On later models (3760, is it?), they changed the circuit around a bit and these have a three pin plug instead of the earlier two pin.
So don't throw away those burned-out 3750's. The replacement Bissell sends you for free is a Model 89Q9-R. Or at least that's what they sent me. It has the upgraded plugs in it. They tell you initially that it will be a reconditioned machine and mine was labeled as such but looked like a new one. No dirt anywhere on it or in it. All it will cost you is the postage to return the cut-off cord of your original machine.
I don't know if there is a bag limit on these; I haven't tried that one yet.
