The END of Sears, finally.

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I used to really enjoy visiting Sears stores in the 1980's, I was a kid back then but I used to love the appliance department. This was before my time but if there was a such thing as a time machine, I would love to transport myself back to around 1972 or 1973 and visit a sears store to see the vacuum department. Apparently the Kenmore canister cleaners were redesigned in the early 1970's and I wouldhave loved to have seen those displayed in a Sears store.
I bought a Titan canister from Tom earlier this year at the vacuum collector's convention, I think it's the Titan 1400. I absolutely love that canister, as soon as I saw it I knew I had to have one, it's a great light weight and powerful straight suction canister.
Mike
 
Replacements...

Detroitdirtbag wrote:
That started to hose you on tool returns, I got into it with a mgr who gave me a green garden hose for the lifetime black, the green one went fast.

I reply:
I think one of the last transactions I had with Sears here was about ten years ago when I got a Craftsman ratchet on eBay and it turned out the mechanism was frozen up. I could have sent it back to the seller but I just took it back to Sears. I was a little afraid they would give me a brand new made in China ratchet as a replacement but instead, they reached into a toolbox behind the counter and pulled out a rebuilt American made ratchet without mincing words. They actually rang it up for inventory purposes, charging a penny for it, then refunding the penny. The way I look at it, since that replacement ratchet was American made and 100 percent chinesium-free, it's actually better than new. I miss that level of customer service.
 
Another very stupid move on the part of Sears was to place the cosmetic areas right at the mall entrances. For people with allergies (of which there are an awful lot) it meant that you couldn't even go into the store from the mall. And who wanted to bother going back outside just to get into the store unless there was something specific you were looking for.
 
That's fairly common for mall department stores to put the perfume/cosmetic departments close to the entrance. I remember when I was growing up in the '70s the girls at the perfume counters were a little aggressive about spritzing the scent they were hawking in the direction of passers by. I always had visions of somebody spritzing them back with a little mace! Thankfully, they're a little more restrained about it now.
 
Belk Department store here also has the cosmetic counter at the main mall entrance.
I remember they used to send those circulars in every Sunday paper that had those perfume and cologne scent samples in them that would make the whole newspaper smell like some stinky perfume. LOL I don't know if they still do that or not.

I always liked how even in recent years Sears had carpeting in that department and the Hoover rug and would let you test the vacuums. Most stores don't do that. When I got my Kenmore Progressive on clearance at the other Sears the salesperson plugged it in and let me try it out. She was very knowledgeable about the features as well.
 

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