kirbysthebest
Well-known member
My Niece has just taken a job selling Rainbow Vacuums. I will dispense with the advice of selling in this economy, a young girl out alone in strangers houses etc.
She knew that many years ago I sold Kirbys and is wanting sales advice as well as difficult customer experience. She is, of course, going up against my Kirby(s) in her demo Saturday.
What I need here is: I own a Rainbow, but it is 35 years old. I know they have changed over the years, I am sure they still have the same dog and pony show with the bright light and "Have you ever see a man spit on the sidewalk?" not to mention the "wet dust can't fly".
What is new about this machine? She will have a trainer with her, but she wants me to be a difficult customer to demo to. I know the rule that the one who goes first loses in all vacuum demo's. Since my experiene. however limited, is with Kirby I would like some input from you guys.
I know we were always told not to run down the machine the customer has but to point out the positives your machine has. Such as "Look at all this dirt I just pulled out." "Smell how fresh."
The main thing I told her is I have no intentions of buying another Vacuum, and even if I did I need a new washing machine before I would drop $2,800 on a vacuum.
She knew that many years ago I sold Kirbys and is wanting sales advice as well as difficult customer experience. She is, of course, going up against my Kirby(s) in her demo Saturday.
What I need here is: I own a Rainbow, but it is 35 years old. I know they have changed over the years, I am sure they still have the same dog and pony show with the bright light and "Have you ever see a man spit on the sidewalk?" not to mention the "wet dust can't fly".
What is new about this machine? She will have a trainer with her, but she wants me to be a difficult customer to demo to. I know the rule that the one who goes first loses in all vacuum demo's. Since my experiene. however limited, is with Kirby I would like some input from you guys.
I know we were always told not to run down the machine the customer has but to point out the positives your machine has. Such as "Look at all this dirt I just pulled out." "Smell how fresh."
The main thing I told her is I have no intentions of buying another Vacuum, and even if I did I need a new washing machine before I would drop $2,800 on a vacuum.