Vac and/or sewing centers are a dying breed
WE have one exclusively vacuum shop in ICT that is excellent, Kansas Vacuum Center. He is kind, non-pushy, straight forward and I have never caught him in a lie. He is willing to deal where he can and always seems glad that you are there. Also his shop seems to always be busy. He sells from Hoover to Miele, He is also a Riccar and Sebo dealer. He is also an authorized Dyson repair center, but claims that reimbursement from the company on warranty work is slow coming and low paying.
Another a Sewing and Vac center, exclusively a Simplicity dealer, Mid-West Sewing Center. Total sleeze, will lie, damage your machine to show how much better his is, and will just walk away from you turning his back when you try to speak if you try to negotiate a price. He has been in business a very long time, over 60 years, and still does a great business as many of his customers are older, like my mother, that knew him back when. Over the years he has been an exclusive dealer of Royal, Panasonic, now like I said Simplicity.
Southend Sewing Center, OMG, Panasonic vacuum dealer. Total A-hole. Knew him from my days of collecting bad debts. Never pays his bills, over charges everyone. Sooner he is put in jail or ran out of business the better.
Eastside Vacuum, a Royal, Hoover, Panasonic dealer. For the most part honest, but you have to know your stuff going in, or he will try to get one over on you.
Wichita Kirby Company--It's a good thing they sell door to door, because the lady at the desk is not very nice. Going in to their business to buy bags or get service is a inconvenience to her. The open sign is only a requirement, not an invitation. The service guy is pretty nice, and pricing is up to par with average. (I buy my bags, belts and brushrolls online).
Aerus-Electrolux now called Douglas Vacuum, pegs the warning meter, I only went there once. They closed the office at Westway, now have a business in Derby.
Kansas Rainbow, can't say much about the office, repairs or service, because they are never open. They do the DTD from that office, but if you need service, or consumables, you have to go online.
For the most part I think vac shops are there to do business, and stay in business. I think the "dishonest" type are a little more desperate as their time is limited in the business world. In this economy some are struggling and turn to poor tactics, others are struggling and work harder to keep your business.