Need advise on problem with NEW Hoover Porta Power

[electro]

I just purchased a new Hoover Porta Power cleaner. I also purchased the optional "adaptor" and disposable bags.I cannot get the "adaptor" to fit inside the front of the machine and the bag door to close. I worked with it today for about 2 hours. Finally gave up and returned both the machine and the adaptor kit. It was using Type "n" bags. After returning the machine, I did read in the reviews, others had the same issue. Any suggestions what I was doing incorrect? It came with no instructions but the adaptor says it fits all models of Hoover Porta power. I assume the paper bag insert was to be connected to the adaptor and then inserted inside the permanent cloth bag.

Such a shame as I liked the product except the hose is way too short. It came with a full set of tools including both a rug/flloor tool and a separate fuller brush for the hardwoods.

 

[rugsucker]

Porta Power

I think adapter is in place of bag not inside.

 

[dysonman1]

The cloth bag is not used when paper bags are used. That was your problem.

 

[gottahaveahoove]

It's a shame you returned the machine.

I have a NIB (from the Employee's Store in N Canton).  Plus, a few others lying around.


  Yes,  use, as they say,  "Paper or cloth". 


But, not both at the same time.  Perhaps you'll get another.


 Best of luck.

 

[electro]

Thanks for your help. AFTER I had sent them both back, I got to thinking MAYBE that was the problem!
How stupid could I be! The adaptor DID NOT have any rubber seal and I think that is what threw me off. When you think of it, my Hoover Dail-A-Matic works with just the paper insert. I could not find any instructions to guide me. I was surprised to see on the box it said
"assembled in USA" and the machine and tools looked like REAL HOOVER.

 

[gottahaveahoove]

It's actually one of the last, if not THE

last N Canton design.   Starting out as "Swingette"...........

 

[electro]

Interesting information John. That is why I value my Dail-A-matic. Going it get it back running some day.

 

[fan-of-fans]

I got one from eBay a couple summers ago. Yes definitely the last to have the good old attachments.