@repairman
No problem and no hard feelings. I’ve had the very best experience with Bissell and it’s all what each person is comfortable with or their preferences.
But that said, especially this last year, I’ve had excellent customer service, technical support and even items sent to me free. I also have lent my Bissell ProHeat 2X to several friends and it’s show to be very durable and easy to keep spotless clean after their filthy rugs were cleaned Lol one looked like a Frat house but he’s just a bachelor that never cleaned much.
I’ll add the only other bit of information I can to possibly help. A friend of mine who owns a vacuum shop and has done repairs for almost 12 years, he stated to me when I asked about buying a Hoover carpet cleaner, to AVOID the Max Extract models with the clear rounded fresh water tanks and the Dual Max, Dual Power with the clear “slender” fresh water solution tanks. The reason why is he had an extremely high rate of failure and cracking and leaking of this design and material.. and it’s about $45 to $50 Bucks to buy a new one directly from Hoover.com. He experienced so many where the custom said they dropped it or some didn’t even bump it and the material cracks or developers a leak. Just what he said, in fact he carries ALL the other Hoover’s with the different design, material (its opaque) in his store and hasn’t had one broken tank yet. And NOT that I’m still trying to persuade you to get a Bissell, but in comparison that tank is $33 bucks to replace. My solution tank (swear I’m not making this up) went flying across the kitchen (my hands were wet) and crashed into the wall and bounced off the floor.. not a scratch on it and it doesn’t leak.
I really do Love Hoover in general, just sad where TTI has cut corners and cheapened certain materials but not lowered pricing. Every company is sadly doing this. But anyway, if you really want a Hoover, that’s cool and from experience I almost bought (wish I had) the Hoover Power Scrub Deluxe (see my link) if you get a Hoover. So I would Highly recommend this model over the one I returned after opening the box and seeing how poorly it was made. The solution and waste water tanks are very durable and not as prone to leaks. And the best part is after reading the manual, this one doesn’t require a screwdriver to open the front main suction path to clean the gunk out or the screen.
Good luck and I hope you find the best machine for your needs. Thanks for the comments and feedback, I’m just sorry I didn’t do a good enough sales pitch on the Bissell, I’ve really had some great experiences with them and sadly the opposite with Hoover. Oh well it is what it is.. real customer service is slowly fading away, replaced by undertrained, inexperienced people who’ve probably never seen, let alone used the products they sell.

Thanks and take care!
http://https//www.hoover.com/power-...H50150NC.html?cgid=FULL-SIZE-CLEANERS#start=1