Kirby Avalir Height Adjustment

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Interesting

Yes, I noticed the model not getting the carpet nozzle on the floor. Too bad Kirby allowed that to happen!
 
Hi,

<span style="font-family: book antiqua,palatino;">I doubt they will need to produce more belts as.....</span>


 


<span style="font-family: book antiqua,palatino;">One, the sales people still use/show the customers the "Traditional" way of lowering the settings when demoing the new Kirby.</span>


<span style="font-family: book antiqua,palatino;">Two, most customers that I have seen don't pay that much attention to theses videos. I'd say this about consumers in general when it comes to instructions etc. So most customers will continue to use the "Traditional" way.</span>


 


<span style="font-family: book antiqua,palatino;">Here’s the official reply I received from Kirby's Marketing & Engineering dept...</span>


 


<span style="font-family: book antiqua,palatino; color: #008000;">"The instructions for setting the height of the unit were changed after several user comments and studies. We found that some consumers could not distinguish the tone difference. We also found that several of today’s newer carpet styles require specific cleaning levels for best results. Many users still like to use the old recommended settings, but for clarity purposes, we’ve updated the instructions in the manual and the video."</span>


 


<span style="font-family: book antiqua,palatino;">I got this reply when I asked several questions a few months ago </span><span style="font-family: book antiqua,palatino;">when I notice several other things in the video.</span>


 


<span style="font-family: georgia,palatino;">James
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Thats right the hard floor adaptor about to fall off-the gap between it and the floor nozzle-obviously it is not going to work well.Will watch the Kirby "Movie" again(DON'T WAIT FOR THE BOOK!)To see the dust flying while buffing and the belt lifter turned the wrong way--nervous model?Think this demo film should be reshot and the old nozzle height instructions revived.If folks can't tell the differnce in sound--they need to see their audologist!The Avalir Kirby video will make for an interesting comedy show about Kirby vacuums.
 
Production values

I'm glad Kirby's vacuum cleaners have better production values than their videos. Still, it's pretty sad they didn't bother to send a company rep to the shoot to act as a technical advisor or that individual wasn't really doing his or her job.
 
comedy show

Right.

These videos are right in the middle between cheesy Walmart background shangalang and McGuyver series episodes gone household.
Anything left to say about that has already been said in the two upper posts.

Moreover: I personally think: As long as the Kirby company keeps its worse than so-so "it's up to them" public attitude towards their dealers and as long as those dealers (depending on their personality and on their location) are left to their own errands, we will never have a manufacturing Kirby corp. standing behind their units and their dealers. One black sheep is pushing the card over to the other one and vice versa.

For me this is coward behaviour at its best: Kirby claiming "WE" make the machines, we give it to "them", "they" are responsible, "we" do not have to do with that (and on the same line: Hey, if "they" cannot fulfill "our figures", "they" will be in serious trouble - while constantly bombarding them with "their" sales guidelines and possible threats "if not...". Disambiguous, to say the least).

It cannot be more split-tongued than this (and we know from ancient history about "split tongues" and about these snakes back then....)
 
One other thought:

Optimal height setting was critical on older models for two reasons: air flow and keeping the nozzle high enough so the machine isn't difficult to push. With the arrival of the G3 and TechDrive, that last consideration disappears. Maybe this height adjustment issue isn't as critical as it used to be, but most of us still want optimal air flow.
 

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