We've moved to new house in April, had new carpets fitted and choose Felix as our vacuum.
I've only changed the bag once, after vacuuming freshly laid carpet.
What is really upsetting that the carpet has flattened in many places.
We picked a very soft and quite thick carpet thinking it would look and feel nice for a long time with a nice vacuum but it turns out we might've just used Miele with turbo brush.
Is it a normal thing or Felix doesn't really do a good job? I need to use it on setting 4 with suction about halfway through.
Another thing that came to my mind, maybe its brushroll is a bit too strong for the carpet?
Don't know what it exactly kind of carpet it is but this is what it looks like.

I've only changed the bag once, after vacuuming freshly laid carpet.
What is really upsetting that the carpet has flattened in many places.
We picked a very soft and quite thick carpet thinking it would look and feel nice for a long time with a nice vacuum but it turns out we might've just used Miele with turbo brush.
Is it a normal thing or Felix doesn't really do a good job? I need to use it on setting 4 with suction about halfway through.
Another thing that came to my mind, maybe its brushroll is a bit too strong for the carpet?
Don't know what it exactly kind of carpet it is but this is what it looks like.
