Hoover Windtunnel dirt cup issue - Hoover's response

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Desert tirtoise

Have You even ever had one of the new Dyson.thei Plastic is so much better and there are no flimsy catches one of the best vacuums I have ever seen and dyson are high end . The motors on not cheap motors cheat motors 2000w that you find in a vax and cheap supermarket vacuum cleaners have the people here that don't like Dyson have never had them Of just don't like the band just haven't gone explains with them and just think they're crap even though they have never had one
 
As a matter of fact, I've owned several Dyson's to my never ending shame. None of them has survived even the warranty period without repairs. If given one, I'd eBay it NIB immediately. I have no interest in lining the pockets of James Dyson. I've fought and fought with Dyson over their shoddy products and misleading advertising. They are reasonably good vacuums at something less than half the price charged. They are not quality.


 


Desert Tortise, I suggest you find yourself an Electrlolux from the same period as your favorite Kenmore's. Far better vacuums than that over complicated POS you have. There is a very good reason that design didn't last longer than a blink of the eye in Aerus/Electrolux history, it's the worst they ever made. My 1939 XXX has as much waterlift and barely whispers. Move up to the Model G or any of the models following until the change to plastic bodies and you've got a very nice vacuum, easy to work on, quiet and very powerful. The current Classic and Legacy are much improved over the earlier plastic bodied machines and more powerful and much quieter. Aerus has even put out an after bag filter to prevent most of what your machine experienced. It is promoted as an odor reducing filter, but it's quite a good dust filter as well. There is even one for your EPIC 8000, about $13 for 2.


 


Love your plastic, bagless vacs, but don't make them into some mythological product. They just aren't. For the same or less money you can buy any number of vintage vacuums which will out clean, out run and far outlast any Dyson. Show me a Dyson that has been used hard for 75 years and is still in pristine condition.. it'll never happen. But I've got a room full of Electrolux's, Kirby's and even a Kenmore that will all still be running long after you've moved on to another vacuum, including that pristine 1939 XXX that has only ever needed new carbon brushes - 3x, new horsehair bristles for the floor and dusting tool - 4x, 6 or 7 new exhaust filters and one new hose in 75 years.
 
That Dyson durability video is complete S***! They drop the Hoover Air from that height and let it SLAM to the ground. The Dyson they only dropped it to about half the height of the Hoover. They did not even let it slam to the ground. My Hoover Air has withstood quite a bit of abuse (It's the vacuum my brother can use), and it has been dropped and rammed into things, and now a year later it is still holding up strong. If I had the money I would GLADLY drop it on another Hoover and not some over priced, plastic glam toy.

Sorry guys had to rant, that video really pushed my buttons.
 
don't take offense,

But you've been complaining about this vacuum for over a month. It's free, what were you expecting? It's like taking a hazmat suit out of the trash, then complaining that it's not in your size. They're both pointless. 


 


The only thing Dyson is high in its price.you're a fool of you think it's a quality vacuum because it's $400. Dyson hasn't been quality since 1998. Would you call a pair of paper pants 'quality' if I sold them to you for $700? I hope you wouldn't. If you can mow-down a Dyson in a Plymouth Fury at 40 miles an hour, I'd call it durable (not quality because you'd still have bad motors!). Now, mow-down a Kirby at 40 and watch it live to vacuum the Plymouths interior. I'll buy a Plymouth Fury one day and show to the people like you that Dyson isn't what it claims to be. Believing Dysons videos is like believing Nixon is a time-traveler who dressed as Elvis and introduced Michelle to Barack Obama.if one day I find I'm the president of a vacuum company,I wouldn't make videos of lies (and I wouldn't sell a shoddy product, either!). I'd drop my vacuums in front of a train and show people what is true quality (and I'd film it on Super 8, too! 
smiley-tongue-out.gif
).


 


Rant over, for people just joining us, the perculated coffee is next to the HOOVER cookies, for a reel-to-reel copy of today's rant, please dial 9-5775, or dial 0 and all to be connected to the quality-for-modern-consumers group. Thanks and have a lovely day!
 
L O L

We're sorry, you must first dial a 1 followed by the area code & number your trying to call...this has been a recording recording recording
 
that happened to me the other day!

I tried turning the '9' key on my dial-tone the other day, and the thing was stuck! I called Bell on the rotary and the poor operator blew a gut laughing! She must've disconnected me in her fit,I could hear office supplies flying around her desk! 
smiley-tongue-out.gif
 
OK, guys...

I barely know what we're arguing about or where this thread is going anymore, but I'd like to state some facts.

Gr8DaneDad, I know Dysons aren't for everybody (I respect that). I'm by no means a Dyson fanboy, but I prefer Dyson because they're built tough and really do last at least 5 years. Perhaps longer than that.

Daknx1994, to clarify, the reason the Hoover Air Steerable slammed to the floor and fell into pieces was because during the test, part of the retaining catch that holds the wand to the vacuum broke, so the wand would no longer hold in place. As for the vacuums being dropped, it appears that they were dropped to the same height. It was hard to see during the Hoover part of the test because the camera angle kept changing. This test is similar to slamming the brakes in a car.

Super-sweeper, I feel that I've expressed my frustrations enough. I don't know if my dad will be able to get another free vacuum from Amazon Vine, but I would really like to go back to Dyson. I'm ditching Hoover. I'm not going to take my chances again on another vacuum or floor care product that will just fall apart in a matter of months. I'm not exactly a vacuum snob, but Hoover does not make high quality products IMO. It doesn't matter if they were owned by Maytag or TTI. I just want something that works and is durable. My Windtunnel will likely last less than two years, perhaps a year and a half. Dysons pay for themselves; you just give the store your $400-650 and that's it. No need to buy bags, filters or belts. Dyson products were initially manufactured in the UK, but in 2002, production was moved to Malaysia. I still think Dyson is quality and keeps inventing new ways to make common machines work better. They also make the Airblade hand dryer (which is AWESOME) and the Air Multiplier fan.

Lastly, can we focus on talking about VACUUM CLEANERS and NOT phones? I thought this was a discussion about Hoover's response to my dirt cup issue, then it went to phones. Phone discussions belong in the Household forum. Thanks, and everybody else have a nice day too!
 
Me and Mark got lost in a fuss about old phones!


 


5 YEARS? That's $100 a year on a VACUUM CLEANER. Try 40, 50 years! You shouldn't 'expect' to get free vacuums off Amazon, that's not how the world works. About half of vacuumland has attempted to help you see past Dyson, but we've apparently failed. We still try, though! ALL vacuums require replacement parts. If you break that belt on your Dyson, have fun replacing it! I can change a Kirby belt blind-folded, that's $5 a year in belts, maybe 75¢ for a bulb, too. Americans are too cheap if they're whining about $5.75 a year to keep a vacuum going, although it's fine when you're willing to spend $500 a year on a 'quality' Dyson.if it's quality, why are you shocked to see it last 5 years?
 
I have two Dysons in my collection-they don't get used-one is a DC04 from the Kirby dealer trade in pile-the other is the first "Ball" model.Find both clacky,clunky to use-when I used them you would hear the sound of creaking plastic.And at the vacuum dealer here---Seen SEVERAL dirty,dusty,and broken Dysons in their dumpster.I don't want to deal with bagless vacs except Filter Queen,Rainbow or Water Matic,or dump bag Kirbys.Those are truely built to last-and service easily if something does go wrong.Its gotten to the point even with Dysons---Many owners choose to dumpster the broken one and buy a new one.These are expensive machines!
 
Why are you shocked to see it last 5 years?

Because Nic's young generation has been taught that generally everything has a limited short shelf life. Everything seems to be replaced just after something new has been released, say after 6 months.

TTI are a good example of this - they repaint vacuums every couple of 6 months, add a new feature or a bell and a whistle and slap a high price on it. Hoover fans and whoever else TTI own are attracted to the high build up a frenzy of media interest and everyone has to have one. Dyson also do this, to remain "competitive" on the market.

But unless you have worked hard, saved hard and actually paid for a vacuum cleaner yourself, then you won't know what machine is good value or not.
 
Have you actually read my profile? You may find a few surprises there.

I like the concepts of his OTHER inventions like the hand dryer, the old washing machines etc. Id rather buy a Dyson tap dryer in my home than any of their current vacuums.
 
Meanwhile my 1982 Kenmore 4.1 canister soldiers on without fail, switchable from the hose handle like modern vacs, even an infinitely variable speed motor. The only things that have ever failed are the original hose split, repaired using the original ends and new hose stock from Sears, and a motor in the Powermate. The plastics are outstanding, thicker and a touch softer than what you find on modern vacs and the motor is a nice big two stage Lamb. Nothing sexy, even a little frumpy by today's standards, but three decades of routine use and it still performs like new. This is what many here expect of a vacuum, and why we are not willing to respect vacs that fail in four to six years due to broken flimsy plastics or motors with failed bearings and/or worn out brushes that are not replaceable. I can use another powered brush while the original is being rebuilt.

The worst I will likely ever face with this vac is a motor rebuild (though when I checked last month the brushes were only about 1/4 to 1/3 worn so it won't need anything any time soon), a cord winder for which I recently found two sources of new ones ( ! ) and maybe another hose. The Powermate can be rebuilt using current production parts used in Hayden/Nutone/Centec heads. In fact I am in the process of rebuilding it again with an updated swivel neck and wand, still in the same ivory color of the original parts, and a new production motor. When done it will be mechanically new and identical to a brand new Hayden other than it saying Kenmore on the headlight cover.

Vacuums do not have to be throw away appliances, but as pointed out earlier, a younger generation has no idea that such appliances can be made to last a lifetime and don't have to fail like this Dyson did.
 
I want to apologize

For leading the topic of faulty Hoover dust bins to rotary phones & to carry it on further. I didn't think going off track for a moment was going to cause a full blown panic for something free. I will reframe from voicing my opinion on this topic or for that matter any other topic here after on said websight. Have a nice day!
 
Super-sweeper, it's true that some threads on forums can drift off into other subjects. As for lifespan, it's true that some vacuums last longer than others. Fantoms and Dysons tend to last longer than other vacuums. I've heard that the oldest Fantoms were from 1994, so they're still going on 19-20 years old. We all know that vacuums require replacement parts. Fantoms needed expensive HEPA filters, as well as belts. Dysons use lifetime filters that only need to be washed every 3-6 months and never replaced. Newer Dysons have lifetime belts. The new DC50 features a "direct drive" system with the brushbar motor inside the brushbar.

Tolivac, that's unusual for Dysons. I don't understand the people who say they are garbage, they probably don't know how to maintain them, etc. Dysons aren't cheap!

Sebo_fan, yes, Hoover tends to reuse some fairly recent designs for their "new" vacuums. My Hoover Windtunnel 2 Rewind Pet is heavily based on the T-Series. Dyson also does that. For example, the DC65 is based off of the DC41, but with a remodeled cyclone assembly and stronger brushbar motor. I liked the idea of Dyson's "Contrarotator" washing machine, but sadly, those machines never made it to the USA.

DesertTortoise, it's true that some vintage vacuums will last over 30 years. At my local food bank, there is a Eureka ESP Self-Propelled from the '80s and it's still kicking! In addition, they also have a Bissell Powerforce Helix that is about two years old and still does its job.

Marks_here, it's all good. You have a nice day too. :)
 
Sorry but Dyson is not high end. The only high end is the price of the machine and those videos mean nothing.

I've had my DC24 break numerous times 3 or 4 handles in 4 years, 3 cleanerheads, 1 hose and finally the whole body snapped, requiring a complete rebuilt at Dysons head office in the UK. Now one month after repair my Dyson has developed an issue with the on off switch not working, meaning I must unplug it to switch it off. Of those videos where true then I doubt I would have had all those parts break over the 4 years and wasn't there a problem once with DC41 wheels snapping off? This wasn't shown in the video.

What keeps me loyal to Dyson is the excellent backup service and I used to big a big fan of their vacuums. Also they never hesitate to send out parts free of charge and when they messed me about for 4 weeks with an engineer (I took time off work, it was inconvenient) they sent out a battery for my 7 year old DC16 and when they failed to collect my machine I complained nicely and received a remanufactured DC35 cordless (which came with a faulty battery that cut out every 3 minutes LOL) I've had many Dysons over the years so I'm sure they saw from their records. But since having the DC24 and checking out the latest models I'm considering changing to something more substantial once my warranty is up at the end of the year.

The latest Dysons just feel horrid. At least they still supply the DC25 which at least feels a bit more substantial than the rest of their machines. I think I'd rather go for a VAX if I need to change again and it be bagless. I have to say that bagless is my preference.
 
The Dyson filters do tend to block after years, or mine did anyway, was told lifetime, but at 5 years air flow was down, new filters all good again. Its my only Dyson, I do like it, its easy to use and works, for ME. I Got a good deal on it at $181 clearance, nothing has broken at all, still looks and works like new 6 years later.Not built like my 82 Silverado I would say, but what is?
 

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