andy
Well-known member
A lady just came in with this Concept. She said it made a horrible noise, and she was ready for a new vacuum. I expected it to be a broken fan.
Hoover Concept that came in today....
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andy
Well-known member
When I took the bottom plate off....
This is what I found....now what in the heck would make a belt do THIS?
This is what I found....now what in the heck would make a belt do THIS?
convertible68
Well-known member
- Joined
- Aug 26, 2006
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- 329
Wow, now that is too strange. I'm wondering the same thing as well...the only thing I can think of is that the bearings seized up (or something got large caught in the brushroll and stopped it) causing the belt to twist (and subsequently) melt on the shaft. Interesting to say the least.
OMG! I have that Hoover Concept U3103!
andy
Well-known member
She DID trade it in....
I took the bottom plate off and discovered this after she left. It's in nice cosmetic shape, but my favorite machine is this U3305-030, traded in last month for a Miele Callisto. I like the colors on this one.
I took the bottom plate off and discovered this after she left. It's in nice cosmetic shape, but my favorite machine is this U3305-030, traded in last month for a Miele Callisto. I like the colors on this one.
hoovercelebrity
New member
I've heard of that!
Andy~
I've heard of Concepts doing that to their belts, or the belt breaking and wrapping around the motor shaft...
I'll try to remember to ask my boss tomorrow why they do that/what the engineers ever figured out about that one--he's been with Hoover since 1978; when the Concepts was first introduced. He knows those things forwards and backwards!
~Fred
Oh, I'm also still awaiting an email from ya..
Andy~
I've heard of Concepts doing that to their belts, or the belt breaking and wrapping around the motor shaft...
I'll try to remember to ask my boss tomorrow why they do that/what the engineers ever figured out about that one--he's been with Hoover since 1978; when the Concepts was first introduced. He knows those things forwards and backwards!
~Fred
Oh, I'm also still awaiting an email from ya..
Let me tell you my best Concept story. About 20 yrs. ago I had a Concept come into my shop for repairs. The bag wouldn't inflate, so I knew it had a clog somewhere. I sold the customer on the idea of having me do a full service on the machine. When I got it apart I took the metal fan cover off the fan/motor housing. In the space where the fan case narrows down to go up to the bag were two wadded-up (and not as mutilated as I would have expected) $100 bills. Seems these people owned a restaurant, and would take the restaurant's receipts home at the end of the day (this was their vac from home). I returned the $200 and they said "thank you, thank you, we'd been looking all over for that $200." But the cheap so-and-so's didn't even give me a free lunch or anything. I should have kept the $200.
andy
Well-known member
Well....
The first customer didn't get a Miele. By her own admission, she wasn't going to live that much longer (she was well into her 80's) and she didn't want to spend a lot of money on a new vacuum. It took me all of two minutes to sell her a Fuller Brush 90T.
There's an interesting story behind the customer of the gray Concept. Her daughter and son-in-law came up for a visit from Atlanta. The daughter brought her Red Star along with her on this trip because she was so impressed with it and wanted to show it to Mom. They looked on the website for the nearest Miele dealer, came in, and the rest is history!
The first customer didn't get a Miele. By her own admission, she wasn't going to live that much longer (she was well into her 80's) and she didn't want to spend a lot of money on a new vacuum. It took me all of two minutes to sell her a Fuller Brush 90T.
There's an interesting story behind the customer of the gray Concept. Her daughter and son-in-law came up for a visit from Atlanta. The daughter brought her Red Star along with her on this trip because she was so impressed with it and wanted to show it to Mom. They looked on the website for the nearest Miele dealer, came in, and the rest is history!
vacuumfreeeke
Well-known member
- Joined
- Dec 14, 2006
- Messages
- 1,997
I have it!
I have that orange Concept... model u3101... power drive, but no cord winder... it's my favorite and first vacuum! I have 25 in all now, but I still remember the day I got that Concept... that's when it all started... I acutally manifested my passion! Love love love it!
I have that orange Concept... model u3101... power drive, but no cord winder... it's my favorite and first vacuum! I have 25 in all now, but I still remember the day I got that Concept... that's when it all started... I acutally manifested my passion! Love love love it!
hoovercelebrity
New member
The Concept One Belt story...
So, I asked my boss about this "belt flipping" thing today...
I was partially wrong, he had seen it first on Elites maybe 10-15 years ago; and on one or two Concept Ones here and there since then.
It was early Concepts that had belt displacement issues, not flipping issues.
The Elites that he saw it on were used by a local Merry Maids. They brought a cleaner in that it had happened to. He looked at it, and scratched his head... thought "oh, someone twisted it when they replaced the belt...." and told the people at Merry Maids to be extremely conscious of it the next time they replaced a belt. They were agreeable to that, and did such.
So, they came in a few days/weeks later, and the same thing had happened. Ok, a bit weird now. So, he took the belt off, and sent it back to the guy in charge of quality control in North Canton--told him about the problem. "Maybe it's an issue with the belt itself...?" No problem found with the belt.
So, it kept happening to these Merry Maids cleaners. Finally, my boss was just puzzled enough--and so was the guy in North Canton, that he had to "see it to believe it." So, the whole machine, twisted belt, and all... went back to North Canton for "evaluation". He said he wouldn't have believed it unless he was able to see it... but, again-- no obvious problem found.
And, this was really the first time that anyone in the QC department in North Canton had seen such a problem, or heard of such a problem.
The ultimate diagnosis, from quality control/engineering was that it was just the right set of circumstances... The cleaner was used for the right amount of time, the belt got to just the right temperature, maybe a rug or something was snagged--and stalled the agitator for just the right amount of time, maybe the cleaner got bumped into something.... whatever. "The stars were properly aligned." The belt had walked its way to the end of the armature shaft, flipped itself over once it got there, and walked back on the other way. And it did that multiple times, resulting in the multiple twists in the belt.
Althought I've never seen a bent armature on a Concept, nor was that the diagnosis on the Elites from QC in North Canton, I bet that the slightest bend in an armature could also have the same sort-of effect on a belt, making it not ride centered on the armature where it's supposed to ride.
Just one of those things.
**scratches head**
~Fred
So, I asked my boss about this "belt flipping" thing today...
I was partially wrong, he had seen it first on Elites maybe 10-15 years ago; and on one or two Concept Ones here and there since then.
It was early Concepts that had belt displacement issues, not flipping issues.
The Elites that he saw it on were used by a local Merry Maids. They brought a cleaner in that it had happened to. He looked at it, and scratched his head... thought "oh, someone twisted it when they replaced the belt...." and told the people at Merry Maids to be extremely conscious of it the next time they replaced a belt. They were agreeable to that, and did such.
So, they came in a few days/weeks later, and the same thing had happened. Ok, a bit weird now. So, he took the belt off, and sent it back to the guy in charge of quality control in North Canton--told him about the problem. "Maybe it's an issue with the belt itself...?" No problem found with the belt.
So, it kept happening to these Merry Maids cleaners. Finally, my boss was just puzzled enough--and so was the guy in North Canton, that he had to "see it to believe it." So, the whole machine, twisted belt, and all... went back to North Canton for "evaluation". He said he wouldn't have believed it unless he was able to see it... but, again-- no obvious problem found.
And, this was really the first time that anyone in the QC department in North Canton had seen such a problem, or heard of such a problem.
The ultimate diagnosis, from quality control/engineering was that it was just the right set of circumstances... The cleaner was used for the right amount of time, the belt got to just the right temperature, maybe a rug or something was snagged--and stalled the agitator for just the right amount of time, maybe the cleaner got bumped into something.... whatever. "The stars were properly aligned." The belt had walked its way to the end of the armature shaft, flipped itself over once it got there, and walked back on the other way. And it did that multiple times, resulting in the multiple twists in the belt.
Althought I've never seen a bent armature on a Concept, nor was that the diagnosis on the Elites from QC in North Canton, I bet that the slightest bend in an armature could also have the same sort-of effect on a belt, making it not ride centered on the armature where it's supposed to ride.
Just one of those things.
**scratches head**
~Fred
henrydreyfuss
Well-known member
Andy
Aren't those Fuller Brush FB-90T's wonderful!? We sell tons of those! Those metal brushrolls with the stiffer brushes make the thing sooo easy to push. It's a great vacuum for the money!
We've had very good luck with them so far...
Corey
Aren't those Fuller Brush FB-90T's wonderful!? We sell tons of those! Those metal brushrolls with the stiffer brushes make the thing sooo easy to push. It's a great vacuum for the money!
We've had very good luck with them so far...
Corey
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