Hi Jason,
The Tracking Information showed up on “My Orders” on the Direct Tools website the day they process your order and Create the FedEx Label, that does NOT mean they have shipped it as I’ve seen the Label created one business day before it’s shipped. But you will see the status as soon as they update your order, on the Direct Tools website. I also recommend you Track the Order with their provided FedEx number, but Track it on the FedEx website as I’ve seen more information available online than what you will see populated on your account under “My Orders”.
My First order for the Hoover Air Revolve was placed on November 18th at 3pm, that order shipped out the 20th and I received my Vacuum on the 22nd at 9am.
My Second Order arrives Today! I placed the order for my second Air Revolve on November 30th around 10pm, it was shipped on December 5th, currently this box is “Out for Delivery” from FedEx so it should be here some time soon today.
My Third and Fourth Orders were placed on December 4th, when the Hoover Air Revolve went down to $9.50 and I ordered my Third Hoover Vacuum and in another order (an afterthought) I ordered a Hoover Floormate Hard Floor Cordless Cleaner, also $9.50. Those orders were placed this Tuesday and I received an Email from Direct Tools (See Picture) that stated with their busy Black Friday.. blah blah Cyber Week.. they said my last two boxes will be shipped “Around 12/11/18 and to keep an eye out for my confirmation. Both of the final orders changed from “Pending” to “Processing” where the first two show “Complete” as their Status.
So where I live in Ohio, it takes Two Business Days to get to me going FedEx Ground.
I hope this helps, I know we are all excited to get these great Hoover Vacuums but it looks like they are going to need extra time, but from what their website already stated, they require “Up to 7 Business Days to Ship Orders”.. so not too bad. I think I have been spoiled by Amazon delivering in ONE day and even on Sundays.. lol
Thanks, Patrick
